Current jobs related to Support Specialist Consultant - Chicago - CME Group
-
Support Specialist
3 months ago
Chicago, United States CME Group Full timeDescription The Customer Support Specialist Consultant provides computing support to internal employees- second level problem determination, recording, resolution & escalation of problems if necessary. They work w/ users whose issues could not be resolved in the first call & answering initial user calls during peak call times. They resolves complex problems...
-
Technical Support Specialist
2 weeks ago
Chicago, Illinois, United States Tata Consultancy Services Full timeJob Title: Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team at Tata Consultancy Services. As a Technical Support Specialist, you will be responsible for providing top-notch technical support to our end-users, ensuring they have a seamless experience with our IT systems.Key Responsibilities:Customer...
-
IT Support Specialist
2 weeks ago
Chicago, United States New Era Technology Full timeThe IT Support Associate is a customer service-oriented individual with strong technical skills, responsible for providing expert first/second-level phone and email application support, training, and consultative services to internal customers who utilize a variety of proprietary web-based applications. The ISA is responsible for capturing all reported...
-
Technical Support Specialist
4 weeks ago
Chicago, Illinois, United States Tata Consultancy Services Full timeJob Title: End User Support SpecialistWe are seeking a highly skilled and experienced End User Support Specialist to join our team at Tata Consultancy Services. As a key member of our IT support team, you will be responsible for providing top-notch technical support to our end users, ensuring they have a seamless and productive experience with our systems...
-
IT Support Specialist
2 weeks ago
Chicago, Illinois, United States American Bar Association Full timeJob Summary: We are seeking a skilled IT Support Specialist to join our team at the American Bar Association. As an IT Support Specialist, you will provide technical support and guidance to all staff members through various communication channels, including telephone and email.Key Responsibilities:Respond to staff inquiries related to PC and software...
-
IT Support Specialist
4 weeks ago
Chicago, Illinois, United States Tata Consultancy Services Full timeJob SummaryWe are seeking a highly skilled and experienced IT Support Specialist to join our team at Tata Consultancy Services. As a key member of our IT department, you will be responsible for providing top-notch technical support to our end-users, ensuring seamless operation of our computer systems and networks.Key Responsibilities• Provide exceptional...
-
Litigation Support Specialist
2 weeks ago
Chicago, Illinois, United States Cornerstone Research Full timeLitigation Support Specialist RoleWe are seeking an experienced Litigation Support Specialist to join our team at Cornerstone Research. As a key member of our team, you will be responsible for providing high-quality support to our clients in commercial litigation and regulatory proceedings.Key ResponsibilitiesProvide billable casework support in a...
-
Guidance and Support Specialist
5 days ago
Chicago, Illinois, United States Chicago Public Schools Full timeChicago Public Schools is seeking an exceptional Guidance and Support Specialist to join our educational leadership team. As a vital member of our team, you will provide comprehensive, developmental supports within the academic, personal/social, and career domains to ensure that today's students become the productive, well-adjusted adults of tomorrow.The...
-
Technical Support Specialist
2 weeks ago
Chicago, Illinois, United States Tata Consultancy Services Full timeJob Title: End User Support SpecialistWe are seeking a highly skilled and experienced End User Support Specialist to join our team at Tata Consultancy Services. As a key member of our IT support team, you will be responsible for providing top-notch technical support to our end users, ensuring their systems and applications are running smoothly and...
-
Technical Support Specialist
4 weeks ago
Chicago, Illinois, United States CME Group Full timeJob Title: Technical Support SpecialistThe Technical Support Specialist Consultant provides computing support to internal employees, focusing on second-level problem determination, recording, resolution, and escalation of problems when necessary.They work with users whose issues could not be resolved in the first call and answer initial user calls during...
-
Technical Support Specialist
2 weeks ago
Chicago, Illinois, United States Park Place Technologies Full timeJob Title: Technical Support SpecialistPark Place Technologies is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will provide level three technical support on data center equipment and possess specific original equipment manufacturer (OEM) product knowledge of server, storage, or network...
-
Senior Technical Sales Consultant
2 weeks ago
Chicago, Illinois, United States FTI Consulting Full timeAbout the RoleThe Senior Technical Sales Consultant will play a vital role in providing guidance on technical and privacy standards to the sales, technical, and legal groups at FTI Consulting.This position requires a strong understanding of technical and privacy aspects, as well as the ability to provide specialist consultation, review, and redline to other...
-
Technical Support Specialist
2 weeks ago
Chicago, Illinois, United States Axelon Full timeJob SummaryThe Technical Support Specialist will provide expert first/second-level phone and email application support, training, and consultative services to internal customers who utilize a variety of FCC CT proprietary web-based applications. The ideal candidate will have strong technical skills, a customer service-oriented mindset, and the ability to...
-
Classroom Support Specialist
4 days ago
Chicago, Illinois, United States Chicago Public Schools Full timeJob Title: Classroom Support SpecialistJob Summary:Chicago Public Schools is seeking a highly motivated and organized Classroom Support Specialist to assist in the instruction of pupils and perform related duties.Job Description:We are looking for a dedicated and detail-oriented individual to join our team as a Classroom Support Specialist. The successful...
-
Support Specialist
3 weeks ago
Chicago, United States Cornerstone Research Full timeLitigation Support Specialist Job Locations US-IL-Chicago ID 2024-3462 Category Information Resources Overview LITIGATION SUPPORT SPECIALIST (HYBRID - ALL US OFFICES) If you are an experienced paralegal or litigation support specialist looking for an opportunity to showcase your advanced...
-
Field Support Specialist
6 days ago
Chicago, Illinois, United States ApTask Full timeJob Summary:ApTask is seeking a skilled Field Support Specialist to provide on-site technical support to our clients. The ideal candidate will have experience working with hardware and software systems, as well as excellent interpersonal skills to resolve field support problems.Key Responsibilities:Provide on-site technical support to clients, including...
-
Desktop Support Specialist
6 days ago
Chicago, Illinois, United States SDI Presence LLC Full timeJob SummaryThe Desktop Support Specialist will be responsible for installing, configuring, and maintaining Microsoft Windows desktop and notebook computers and peripherals. This role will also involve troubleshooting and resolving technical issues, as well as providing support to end-users.Key Responsibilities* Respond to new IT support incidents and...
-
IT Support Specialist
4 weeks ago
Chicago, Illinois, United States National Louis University Full timeJob Title: IT Support SpecialistWe are seeking a highly skilled and experienced IT Support Specialist to join our team at National Louis University. As an IT Support Specialist, you will be responsible for providing technical support to students, faculty, and staff, ensuring that they have access to the technology they need to succeed.Key...
-
Technical Support Specialist Lead
2 weeks ago
Chicago, Illinois, United States Northwestern University Full timeJob Summary:As a Technical Support Spec Lead at Northwestern University, you will be responsible for leading projects that drive the implementation of workplace endpoint technology solutions. You will work closely with stakeholders to develop and schedule activities that ensure adherence to NU standards and information systems goals and objectives.This role...
-
Solutions Consultant Manager
1 month ago
Chicago, Illinois, United States Palo Alto Networks Full timeAbout the RoleWe are seeking a highly skilled Solutions Consultant Manager to join our team at Palo Alto Networks. As a Solutions Consultant Manager, you will be responsible for leading a team of Solutions Consultants in a specific district, providing technical guidance and support to customers, and driving business growth.Key ResponsibilitiesLead a team of...
Support Specialist Consultant
2 months ago
Description
The Customer Support Specialist Consultant provides computing support to internal employees- second level problem determination, recording, resolution & escalation of problems if necessary. They work w/ users whose issues could not be resolved in the first call & answering initial user calls during peak call times. They resolves complex problems immediately & identify those issues that are systemic or require senior level support involvement. They uses problem mgmt database & help desk systems daily.
Principal Accountabilities:
Acts as a primary contact for password resets for most internal applications. Decides appropriate course of action when speaking with a customer, such as which actions would accurately solve their technical problem. Decides when problems need to be escalated to a higher-level resource. Distributes software to workstations upon request and applies knowledge of licensing process and license tracking. Demonstrates a rudimentary knowledge of common software. Provides authentication and entitlement credentials for access to the corporate LAN/WAN as necessary. Provides troubleshooting and diagnostics support to record all common customer issues. Resolves basic known issues. Demonstrates a basic knowledge of hardware standards, major components, and how they interface with the environment. Troubleshoots all common customer issues - including hardware, software, Internet browser and remote connectivity issues.Skills & Software Requirements:
Bachelor's Degree, preferably a Computer / Technology Degree, or relevant work experience Team-oriented individual with strong self-motivation and the ability to work with minimal supervision Excellent communication skills Adaptability - responds appropriately and competently to the demands of work challenges when confronted with changes, ambiguity, adversity, and other pressures. Strong problem-solving and troubleshooting abilities Familiarity with Google workspace a plusShift Pattern:
Monday - Friday
10:00am - 6:30pm CST
Occasional weekend work required
CME Group: Where Futures Are Made
CME Group (www.cmegroup.com) is the world's leading derivatives marketplace. But who we are goes deeper than that. Here, you can impact markets worldwide. Transform industries. And build a career shaping tomorrow. We invest in your success and you own it, all while working alongside a team of leading experts who inspire you in ways big and small. Problem solvers, difference makers, trailblazers. Those are our people. And we're looking for more.
At CME Group, we embrace our employees' diverse experiences, cultures and skills, and work to ensure that everyone's perspectives are acknowledged and valued. As an equal opportunity employer, we recognize the importance of a diverse and inclusive workplace and consider all potential employees without regard to any protected characteristic.
