Field Service Representative

4 weeks ago

Parsippany, United States Schneider Electric Full time

Great people make Schneider Electric a great company.

Schneider’s Field Service Representatives play an impactful role within the organization - collaborating with customers, team members and third-party partners to perform assembly, startup, diagnostic, repair and preventive maintenance on both Company and third-party manufactured equipment in a variety of dynamic environments. They are problem solvers. They are customer focused.  They are passionate about the work they do. They are the future of Schneider Electric  Is this you?

We are proud to offer all Field Service Representatives with direct product training and training on all digital and physical tools associated with their work.  Schneider Electric provides service vehicles, tools, uniforms, mobile devices, and laptops for daily professional use. 

This opportunity is a home-based flexible work schedule with 40-hour guarantee (+Overtime).

This Field Service Representative position will be within our U.S. Services business, specifically our Secure Power team. Our Secure Power team focuses on servicing critical data center equipment. We are the OEM (Original Equipment Manufacturer) service provider for APC (American Power Conversion)/MGE/Schneider Electric equipment.

As a Field Service Representative, a typical day for you might include:

Pre-site, startup, repair, preventive maintenance, and field modification of equipmentProblem solving with customers, electricians, sales partners, technical support, District ServiceCompletion of field service reports, expense reports, preventive maintenance, and startup data sheetsManager and/or Regional Service Director to resolve complex escalated issuesContinuous learning and training on various products both in the field and in the classroom

On some days, you may even:

Travel throughout the region for local customer support or even countrywide travelAssist the Field Project Manager on larger system startupsAct on behalf of the District Service Manager to resolve operational issues as required

This may be the next step in your career journey if you have:

An Associate degree, vocational education, or similar experience in electronics, electrical theory or similar desirable discipline or military trainingThorough understanding of principles of AC and DC power, various AC and DC supply circuit components2+ years of field service repair and customer service with UPS, electrical, electro-mechanical or electronics related equipment 2+ years in Field Services or equivalent industry experience.Safe driving and vehicle operations skillsSkilled at utilizing test and diagnostic equipmentExperience reading and interpreting schematics, drawings, and theory of operation manualsThe ability to write service reports, correspondence, procedures, effectively present information and respond to customer questions.The capacity to move service equipment weighing up to 50 pounds

 

Looking to make an IMPACT with your career?

When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our  IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us.

IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.

We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.

Become an IMPACT Maker with Schneider Electric – apply today

€36 billion global revenue
+13% organic growth
150 000+ employees in 100+ countries
#1 on the Global 100 World’s most sustainable corporations

 

 

You must submit an online application to be considered for any position with us. This position will be posted until filled.

 

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do. This extends to our Candidates and is embedded in our Hiring Practices.
  
You can find out more about our commitment to Diversity, Equity and Inclusion here and our DEI Policy here

 

At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here
 
Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.

 

 

 

  • Field Service Representative

    3 weeks ago

    Parsippany, New Jersey, United States Schneider Electric USA, Inc Full time

    Job SummaryWe are seeking a skilled Field Service Representative to join our team at Schneider Electric USA, Inc. As a Field Service Representative, you will play a critical role in providing exceptional customer service and technical support for our customers.Key Responsibilities:Perform assembly, startup, diagnostic, repair, and preventive maintenance on...

  • Field Service Representative

    4 weeks ago

    Parsippany, United States Schneider Electric Full time

    Field Service RepresentativeJOB_DESCRIPTION.SHARE.HTMLCAROUSEL_PARAGRAPHJOB_DESCRIPTION.SHARE.HTML Parsippany, New Jersey Customer Projects & Services 78108 Job Description Great people make Schneider Electric a great company.Schneider’s Field Service Representatives play an impactful role within the organization - collaborating with customers, team...

  • Field Service Representative

    4 months ago

    Parsippany-Troy Hills, United States Schneider Electric Full time

    Great people make Schneider Electric a great company. Schneider's Field Service Representatives play an impactful role within the organization - collaborating with customers, team members and third-party partners to perform assembly, startup, diagnostic, repair and preventive maintenance on both Company and third-party manufactured equipment in a variety of...

  • Customer Service Representative

    2 months ago

    Parsippany, United States Robert Half Full time

    Job DescriptionJob DescriptionWe are looking for a Customer Service Representative to join our team in the Paper/Packaging industry located in Parsippany, New Jersey, 07054, United States. As a Customer Service Representative, you will be responsible for managing customer requests, processing orders, and maintaining effective communication with customers....

  • Field Service Technician

    4 weeks ago

    Parsippany, New Jersey, United States Schneider Electric USA, Inc Full time

    We are seeking a skilled Field Service Technician to join our team at Schneider Electric USA, Inc. As a Field Service Technician, you will play a critical role in ensuring the smooth operation of our customers' power systems.Key Responsibilities:Perform assembly, startup, diagnostic, repair, and preventive maintenance on electrical equipment and power...

  • Field Service Technician

    3 weeks ago

    Parsippany, New Jersey, United States ITW Full time

    Job SummaryITW is seeking a skilled Field Service Technician to join our team. As a Field Service Technician, you will be responsible for traveling to customer sites to perform a variety of services including calibration, preventative maintenance, repair, and installation of Instron's products.Key ResponsibilitiesTravel daily to customer sites to perform...

  • Customer Service Representative

    4 weeks ago

    Parsippany, New Jersey, United States Domino's Pizza Full time

    At Domino's Pizza, our success is built on the skills and dedication of our team members. We're seeking a Customer Service Representative to join our franchise stores, where you'll have the opportunity to develop your skills and advance your career.As a Customer Service Representative, you'll be responsible for providing exceptional customer service, taking...

  • Customer Service Representative

    3 weeks ago

    Parsippany, New Jersey, United States Careers Full time

    Job Title: Customer Service RepresentativeJob Summary: We are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving their inquiries and issues in a timely and professional manner.Key...

  • Customer Service Representative

    3 weeks ago

    Parsippany, New Jersey, United States Careers Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving their inquiries and issues in a timely and professional manner.Key Responsibilities* Respond to customer inquiries via phone, email, and...

  • Customer Service Representative

    4 weeks ago

    Parsippany, New Jersey, United States NJM Insurance Full time

    About the Role:NJM Insurance Group is seeking a talented and customer-focused individual to join our Contact Center team as a Licensed Account Representative.As a Licensed Account Representative, you will play a critical role in delivering exceptional customer service to our policyholders, assisting them with setting up new policies, and completing policy...

  • Customer Service Representative

    3 weeks ago

    Parsippany, United States Robert Half Full time

    Job DescriptionJob DescriptionWe are seeking a Customer Service Representative to join our team located in Parsipanny, New Jersey. In this role, you will be tasked with handling both in-person and over-the-phone customer interactions, as well as performing data processing tasks. This role offers a contract to hire employment opportunity, with a focus on...

  • Customer Service Representative

    4 weeks ago

    Parsippany, New Jersey, United States Careers Full time

    Customer Care RepresentativeWe are seeking a highly motivated and customer-focused individual to join our Customer Care team as a Customer Care Representative. In this role, you will be responsible for providing exceptional customer service to our clients, resolving issues, and ensuring a positive experience for our customers.Key Responsibilities:Support...

  • Environmental Field Specialist

    3 weeks ago

    Parsippany, New Jersey, United States Langan Engineering and Environmental Services, Inc. Full time

    Langan Engineering and Environmental Services, Inc. is seeking a skilled Environmental Field Technician to join its team in Parsippany, NJ.This role will involve assisting in environmental field work by collecting field data and samples, working with a diverse team of professionals in various geographic areas and regulatory programs, and collaborating with a...

  • Customer Service Representative

    4 months ago

    Parsippany, United States Berkshire Hathaway GUARD Insurance Companies Full time

    Overview: Berkshire Hathaway GUARD is seeking a Customer Service Representative to work out of our Parsippany, NJ Office. In this position you will be responsible for communicating over the phone with insureds, agency personnel, claimants, providers, vendors, and any other callers with questions related to Berkshire Hathaway GUARD Insurance Companies'...

  • Field Service Engineer

    3 weeks ago

    Parsippany, New Jersey, United States Mettler-Toledo Full time

    Job SummaryWe are seeking a highly skilled Field Service Engineer to join our team at Mettler-Toledo AutoChem Inc. As a Field Service Engineer, you will be responsible for conducting on-site installations, customer training, repairs, and preventative maintenance for assigned instrumentation.Key ResponsibilitiesConduct on-site installations, customer...

  • Insurance Customer Service Representative

    3 weeks ago

    Parsippany, New Jersey, United States NJM Insurance Full time

    About the Role:NJM Insurance Group is seeking a talented and customer-focused individual to join our Contact Center team as a Licensed Account Representative.As a Licensed Account Representative, you will play a key role in delivering exceptional customer service to our policyholders, assisting them with setting up new policies, and completing policy...

  • Customer Service Representative

    4 weeks ago

    Parsippany, New Jersey, United States GAF Full time

    Job OverviewGAF is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative.Key Responsibilities:Provide exceptional customer service to ensure a positive experience for our clients.Respond to customer inquiries and resolve issues in a timely and professional manner.Assist customers with preparing their...

  • Field Service Engineer

    4 weeks ago

    Parsippany, New Jersey, United States Mettler-Toledo Full time

    Job SummaryAs a Field Service Engineer at Mettler-Toledo, you will be responsible for conducting on-site installations, customer training, repairs, and preventative maintenance for assigned instrumentation. You will support North American Service Operations and MTAC to include Depot Repair, Field Service, Sales, Customer Service, and Product Management.Key...

  • Field Service Engineer

    4 weeks ago

    Parsippany, New Jersey, United States ITW Full time

    Job Summary:We are seeking a highly motivated and experienced Field Service Engineer to join our team in Parsippany, NJ. As a Field Service Engineer, you will be responsible for providing technical support and maintenance services to our customers in the greater New Jersey area.Key Responsibilities:Travel daily to customer sites to perform calibration,...

  • Field Service Engineer

    1 month ago

    Parsippany, New Jersey, United States ITW Full time

    Job Title: Field Service EngineerCompany Description:Instron is a global organization that designs, manufactures, sells, and services mechanical testing systems. Our systems are trusted by 95% of the world's largest manufacturing companies to gather critical data, informing the design of components and materials.Job Description:Key Responsibilities:Travel...