Field Service Technician
4 days ago
We are seeking a highly skilled Field Service Representative to join our team at Schneider Electric USA, Inc. As a Field Service Representative, you will play a critical role in providing exceptional customer service and technical support for our customers.
Key Responsibilities- Perform assembly, startup, diagnostic, repair, and preventive maintenance on electrical and electro-mechanical equipment in a variety of dynamic environments.
- Collaborate with customers, team members, and third-party partners to resolve technical issues and provide excellent customer service.
- Utilize test and diagnostic equipment to troubleshoot and repair equipment.
- Read and interpret schematics, drawings, and theory of operation manuals to diagnose and repair equipment.
- Write service reports, correspondence, and procedures to effectively communicate with customers and team members.
- Associate degree, vocational education, or similar experience in electronics, electrical theory, or a related field.
- 2 years of field service repair and customer service experience with UPS, electrical, electro-mechanical, or electronics-related equipment.
- Safe driving and vehicle operations skills.
- Ability to lift and move service equipment weighing up to 50 pounds.
- Direct product training and training on digital and physical tools associated with the job.
- Service vehicles, tools, uniforms, mobile devices, and laptops for daily professional use.
- A home-based flexible work schedule with a 40-hour guarantee (overtime).
Schneider Electric is a global leader in the energy management and automation industry. We are committed to providing exceptional customer service and technical support to our customers. Our team is passionate about delivering high-quality solutions and services that meet the needs of our customers.
We are an equal opportunity employer and welcome applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees.
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