Field Service Representative

3 weeks ago


Parsippany, New Jersey, United States Schneider Electric USA, Inc Full time
Job Summary

We are seeking a skilled Field Service Representative to join our team at Schneider Electric USA, Inc. As a Field Service Representative, you will play a critical role in providing exceptional customer service and technical support for our customers.

Key Responsibilities:

  • Perform assembly, startup, diagnostic, repair, and preventive maintenance on electrical equipment and power systems.
  • Collaborate with customers, team members, and third-party partners to resolve technical issues and provide solutions.
  • Utilize test and diagnostic equipment to troubleshoot and repair electrical equipment.
  • Write service reports, correspondence, and procedures to effectively communicate with customers and team members.

Requirements:

  • Associate degree or equivalent experience in electronics, electrical theory, or a related field.
  • 2 years of field service repair and customer service experience with UPS, electrical, electro-mechanical, or electronics-related equipment.
  • Safe driving and vehicle operations skills.
  • Ability to lift and move service equipment weighing up to 50 pounds.

What We Offer:

  • Direct product training and training on digital and physical tools associated with the job.
  • Service vehicles, tools, uniforms, mobile devices, and laptops for daily professional use.
  • A home-based flexible work schedule with a 40-hour guarantee (overtime).

About Schneider Electric:

Schneider Electric is a global leader in the energy management and automation industry. We are committed to providing innovative solutions that help our customers achieve their sustainability goals.

Why Join Us:

At Schneider Electric, we value our employees and offer a range of benefits and opportunities for growth and development. We are an equal opportunity employer and welcome applications from diverse candidates.



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