Mgr Customer Learning and Development, Digital Products

3 weeks ago


Sunnyvale, United States Intuitive Surgical Full time
Job Description

Primary Function of Position:

The Manager, Customer Learning & Development  (CLD) will manage a team responsible for content development by partnering with internal teams and stakeholders to identify training needs and design/ develop curriculum to effectively train our internal and external customers. They will support their team to manage full-cycle mission critical learning programs throughout Intuitive’s ecosystem. Management responsibilities will focus on creating a shared vision aligned with the broader CL&D team, partnering with cross-functional teams and stakeholders to execute on project initiatives, building relationships that lead to successful project implementations, and developing employees.

Roles and Responsibilities:

  • Set quarterly and yearly goals in support of corporate objectives
  • Drive execution of all learning strategies, projects and goals
  • Forecast resource and budget needs to accomplish company and departmental goals
  • Hire, develop and performance manage education specialists/ managers and instructional designers
  • Partner with leadership to establish scalable learning strategies that align with internal and external customer needs
  • Partner with stakeholders to establish, execute and report against shared goals and roadmap execution
  • Work with regulatory and quality teams to ensure training materials and curricula meet compliance guidelines
  • Intake and prioritize training requests and assign resources
  • Ensure completion of projects through all phases of development (ADDIE)
  • Communicate learning/training plans to external departments and executives
  • Research, evaluate, recommend, and implement new development approaches and technologies
  • Analyze workflows to determine efficacy and opportunities for process improvements
  • Develop and foster needs/gap analysis to assess and prioritize opportunities
  • Ensure learning content meets quality guidelines and is structured and presented for the optimal learner experience
  • Oversee and supplement content development and implementation as needed


  • Sunnyvale, California, United States Intuitive Surgical Full time

    Job DescriptionPrimary Function of Position:The Manager, Customer Learning & Development (CLD) will manage a team responsible for content development by partnering with internal teams and stakeholders to identify training needs and design/ develop curriculum to effectively train our internal and external customers. They will support their team to manage...


  • Sunnyvale, California, United States Intuitive Surgical Full time

    Job DescriptionPrimary Function of the PositionDigital design is a crucial responsibility at Intuitive, with our work bridging multiple disciplines. We bring a human-centered design process to healthcare innovation and the development of interfaces that are safe, effective, and impactful.As a Senior Visual Designer on the Digital UX team, you'll take a lead...


  • Sunnyvale, United States Grid Dynamics Full time

    Description Position at Grid Dynamics Our customer is an American multinational technology company headquartered in San Ramon, California. Our customer is one of the world's largest technology companies based in Silicon Valley with operations all over the world. On this project, we are working with bleeding-edge big data technologies to develop a...


  • Sunnyvale, CA, United States Google Full time

    Minimum qualifications:Bachelor's degree or equivalent practical experience.4 years of experience in product management, consulting, co-founder or related technical role.2 years of experience building and shipping technical products.Experience developing or launching products or technologies within Machine Learning.Preferred qualifications:Master's degree in...


  • Sunnyvale, California, United States CommerceIQ Full time

    Company OverviewAt CommerceIQ, we help consumer brands accelerate their retail ecommerce market share growth and profitability through machine learning algorithms. We are building the world's most complete and sophisticated Retail Ecommerce Management Platform, which connects and intelligently automates the management of retail ecommerce channels like...

  • Business Analyst

    1 day ago


    Sunnyvale, United States Colsh Consultants Full time

    Experience in collaboration with internal creative and development teams, as well as stakeholders is important A passion for creating digital experiences is essential Self-starter, self-motivated, self-directed, self-sufficient Committed to excellence and an outstanding attention to detail Excellent written and verbal communicator, with great interpersonal...


  • Sunnyvale, United States System Soft Technologies Full time

    Job Description Responsible for executing, optimizing, and reporting on the lead generation and nurturing process utilizing various marketing platforms and techniques to increase marketing qualified leads conversion rates to opportunities and opportunity wins. Duties and Responsibilities: Marketing PlanningDigital, traditional media and event marketing...


  • Sunnyvale, United States Illumio Full time

    Senior Machine Learning Engineer On-site work model of 5 days in office/week in Sunnyvale, CA As a Senior Machine Learning Engineer, you will have the opportunity to build and lead a new team focused on developing cutting-edge machine learning solutions for our industry-leading Zero Trust security products.  You will be responsible for driving the design,...


  • Sunnyvale, United States ACL Digital Full time

    Must have: Strong experience with building ReactJS/Redux web platforms. Strong experience interfacing with Web Services platforms Proficient in JavaScript, AJAX, HTML5, CSS3, JSON Proficient in NodeJS, GraphQL Proficient in development of scalable cloud native microservices Proficient with Designing and building APIs Proficient with event...

  • iOS Developer

    3 weeks ago


    Sunnyvale, United States Randstad Digital Full time

    What skills and/or experience would separate the top candidate?Experience with iOS SDK, Services, and various methods of background processingExperience translating wireframes into pixel-perfect viewsHave published at least one original iOS appExperience working with an orchestration Layer and GraphQLCollaborating with UI and UX Designers, as well as...


  • Sunnyvale, California, United States Illumio Full time

    On-site work model with 3 days in office/week in Sunnyvale, CA for the summer of 2024. Engineering Intern, Machine Learning (Core ML)About the Role:As a Machine Learning Engineer, you will be working on the full lifecycle of data science and graph learning algorithms to solve cybersecurity issues faced by businesses of all scales. Your contributions will...


  • Sunnyvale, California, United States Intuitive Surgical Full time

    Job DescriptionPrimary Function of PositionWe are looking for a Sr. Business Analyst, IT Digital Workplace to join our IT team and help us deliver innovative solutions for our employees and customers. You will be accountable for examining, designing, and implementing workplace-collaboration and productivity applications like Zoom, Box, Microsoft O365, Slack,...


  • Sunnyvale, United States Intuitive Surgical Full time

    Job DescriptionPrimary Function of Position  This position has the opportunity to make a direct impact to Intuitive US marketing initiatives that deliver da Vinci Surgery to patients worldwide. With the direction and guidance of the US Clinical Marketing leaders, you will develop, drive, and support the US marketing efforts for General Surgery. You will...


  • Sunnyvale, California, United States Intuitive Surgical Full time

    Job DescriptionPrimary Function of Position This position has the opportunity to make a direct impact to Intuitive US marketing initiatives that deliver da Vinci Surgery to patients worldwide. With the direction and guidance of the US Clinical Marketing leaders, you will develop, drive, and support the US marketing efforts for General Surgery. You will have...


  • Sunnyvale, United States FedML, Inc. Full time

    ****Responsibilities Engage directly with customers on MLOps platform or open source library at scale, playing a critical role in our mission delivering a ground-breaking solution to the market Work with the sales, product, engineering, support, and marketing teams for use case discovery, evangelism, and oftentimes teaching the product to new users Build...


  • Sunnyvale, United States FedML, Inc. Full time

    Job DescriptionJob DescriptionResponsibilities Engage directly with customers on MLOps platform or open source library at scale, playing a critical role in our mission delivering a ground-breaking solution to the market Work with the sales, product, engineering, support, and marketing teams for use case discovery, evangelism, and oftentimes teaching the...


  • Sunnyvale, United States DoorDash Full time

    About the RoleAs a Machine Learning Engineer, you will have the opportunity to leverage our robust data and machine learning infrastructure to develop inference and ML models that impact millions of users across our three audiences and tackle our most challenging business problems. You will work with other engineers, analysts, and product managers to develop...


  • Sunnyvale, United States FedML, Inc. Full time

    Responsibilities Participate in the development of MLOps/AIOps machine learning platform and open source communities Responsible for the foundational research and product development, and continuously improve the R&D efficiency Responsible for feature development, algorithm optimization of the platform, improving user experience and usability through...


  • Sunnyvale, United States FedML, Inc. Full time

    Job DescriptionJob DescriptionResponsibilities Participate in the development of MLOps/AIOps machine learning platform and open source communities Responsible for the foundational research and product development, and continuously improve the R&D efficiency Responsible for feature development, algorithm optimization of the platform, improving user...


  • Sunnyvale, TX, United States Google Full time

    Minimum qualifications:Bachelor's degree or equivalent practical experience.8 years of experience with software development in one or more programming languages (e.g., Python, C, C++, Java, Javascript).5 years of experience testing, and launching software products, and 3 years of experience with software design and architecture.3 years of experience with...