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Front desk

1 month ago

Roosevelt NY, United States Outreach Development Corp. Full time

Outreach Development Corporation
Outreach is a non-profit organization that helps people address the issues stemming from substance use and behavioral health disorders by providing the highest quality, life-changing treatment, training and tools to
Our mission is to inspire individuals and families to achieve a life of unlimited potential by developing and delivering the highest quality evidence-based behavioral health services and training.
The Administrative Assistant reports to the Office Manager to ensure the overall front office activities and facilities in the outpatient department run smoothly.
Frequently functions as first contact between the Agency, potential clients and community neighbors and endeavors to project a welcoming and non-threatening reception in these contacts, as well as providing an appropriate referral for potential clients.
The Administrative Assistant assist the Administrative Supervisor with the accurate collection and tracking of information related to the client’s/family’s financial information, participation and/or qualification for Medicaid benefits and/or other insurance and, overall, for ensuring that the agency maximizes third party revenue utilizing a realistic and fair fee structure that takes into account the individual’s ability to pay. This is a PT Evening Administrative Assistant position.
Providing information regarding services, conducting phone screening, recording information in the intake book.
Interacting with referral sources, clients and staff in a professional, ethical and caring manner.
Answering/screening incoming phone calls; maintaining knowledge of staff schedules.
Conducting pre-intake telephone screening, scheduling intake appointments and recording relevant intake information in the intake log.
Collecting client fees, issuing receipts and recording information in the computer.
Reporting any benefit denials to appropriate staff.
Maintaining efficient and understandable filing system for administrative and clinical records; Inputting all daily client activity and client demographic information in the computer.
Caseload updates, clinic appointment books, toxicology client roster, etc.
Scheduling medical, psychiatric and intake appointments for clients as needed.
Assisting in the maintenance and order of office and toxicology supplies.
Ensuring the accuracy of data collection by printing out service activity reports and comparing it to information inputted into the Avatar system by the support staff.
Ensuring that client insurance information is accurately inputted into the IMA system by the reimbursement specialist.
Providing information regarding services, conducting phone screening, recording information in the intake books.
Scheduling medical, psychiatric and intake appointments as needed.
as well as maintaining office supply inventory.
Collecting client fees, issues receipts and recording information in the computer.
Verifying Medicaid and other medical insurance eligibility.
Overseeing petty cash including disbursements and reconciliation.
Attending and actively participating in weekly supervisor’s meeting to ensure that all support staff related issues are addressed.
Maintaining positive working relationships with unit director and participating in Agency committees, as assigned and any other assignments as requested by Director of Outpatient Services.
Bi-lingual preferred.
Strong organizational skills with the ability to multi-task to ensure that all administrative functions are completed in a timely and efficient manner.
Computer literate
This is a part-time nonexempt position.
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
19-22 Hourly Wage