Patient Access Representative Supervisor

2 weeks ago


Lakewood CO, United States Monmouth Medical Center - Southern Campus Full time

The Clerical Supervisor accurately and promptly collects all pertinent information at the initial point of registration to ensure the proper billing process occurs which will enhance timely cash flow and reduce the days in accounts receivable.
Medical insurance verification and authorization experience preferred
Knowledge in all aspects of registration, Non-Federal and Federal billing regulations, and state programs such as Charity Care
Medical terminology and computer skills
Evening Shift, following a period of orientation and training on days
Includes every other weekend, as well as a holiday rotation
Full Time, 40 hours per week
Responsible for coordinating and facilitating registration and admissions by obtaining pertinent demographic information, collecting accurate insurance information and performing inpatient authorizations in order to financially clear inpatient hospital accounts
Service orientated background, good written and verbal communication skills and accurate typing ability
Reflects commitment to building a supportive work environment and maintains a positive attitude
Works closely and professionally with nursing and ancillary departments to foster a team environment
Participate in training through the development of training tools, presentations at department in-services or staff meetings, or through the training of registration staff outside the patient access department
Support ensuring core staffing of the Patient Access Representatives as well as working supervisor on floor supporting peak volumes
Ensures patient satisfaction, patient throughput, Emergency Department scheduling and scheduling needs
Daily monitoring of KPI metrics, and POS collections
Helps with the education of new hires
At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees physical, emotional, social, and financial health.
Medical and Prescription Drug Insurance
Dental and Vision Insurance
Retirement Plans
Short & Long Term Disability
Tuition Reimbursement
Health Care/Dependent Care Flexible Spending Accounts
Choosing RWJBarnabas Health
RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health.
RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.



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