Chief Revenue Officer

Found in: Jooble US O C2 - 2 weeks ago

Washington DC, United States Direct Recruiters Inc. Full time

Client Summary:

This company is a virtual interpreting platform that connects users to a video or audio call with live, qualified interpreters for on-demand language assistance. Our global community of interpreters, located in over 140 countries, is available to help clients 24/7 in over 300 languages. Clients access them from any smartphone, tablet or computer, as well as through third-party integrations with platforms such as Zoom.

We believe language is a Basic Human Right. We’re on a mission to eliminate language barriers and ensure equitable access in healthcare, education, refugee and immigration support, legal services, and government, as well as facilitate business and social conversations.

Position Responsibilities:
  • Revenue Generation Strategy:
    • Develop and execute revenue generation strategies across healthcare verticals, focusing on FQHC, home health, behavioral health, outpatient, and ancillary markets.
    • Drive market segmentation, targeting specific sectors to maximize revenue growth.
  • Sales Leadership and Operations:
    • Oversee inside and outside field sales operations, from lead generation to closing deals.
    • Establish and manage sales goals tied to corporate-level growth objectives.
    • Lead, mentor, and manage the Client Development team, ensuring productivity and success.
  • Sales Enablement and CRM Ownership:
    • Develop a Sales Enablement system, providing internal resources for the Client Development team.
    • Serve as the primary product owner for the CRM system (Hubspot) to provide critical insights for executive decision-making.
  • Financial Management and Reporting:
    • Build and manage departmental budgets, including commission structures.
    • Produce and maintain sales reporting, financial reports, projections, and budgets.
    • Provide in-depth financial analysis of team performance.
  • Strategic Partnerships and External Relations:
    • Manage strategic partnerships through B2B business development, partnership marketing, and integration efforts.
    • Oversee external vendor relationships, contracts, and associated SLAs related to the Client Development team.
  • Market Segmentation and Go-to-Market Strategy:
    • Implement a strong philosophy and methodology for segmenting the market, targeting specific healthcare sectors.
    • Develop go-to-market strategies, hiring specialized teams focused on specific segments.
  • Board and PE Collaboration:
    • Collaborate effectively with the board and private equity partners.
    • Provide transparent communication and reporting, demonstrating alignment with investor expectations.
Experience & Skills:
Required Experience and Qualifications:
  • 10+ years leading and contributing to SaaS Enterprise Healthcare sales teams, with a focus on FQHC, home health, and behavioral health.
  • Expertise in legacy and emerging healthcare technologies used by providers, health plan networks, and patients.
  • Familiarity with modern CRM systems (Salesforce, HubSpot) and G-Suite.
  • Proven experience building budgets, forecasting, and executive-level reporting.
  • Excellent written and verbal communication skills.
  • Strong experience working in a Mac environment.
  • Track record of leading productivity-driven teams.
  • Strong strategic thinking skills.
  • Demonstrated success in market segmentation, hiring, and targeted go-to-market strategies.
  • Experience in sales process optimization, throughput numbers, and demand generation.
  • Exposure to working with board and private equity partners.

Key Performance Metrics (not limited to):

  • Pipeline growth MoM (Lead Generation)
  • % of leads as a result of direct sales outreach (vs. Digital sourcing)
  • Conversion Rates MoM
  • Closings MoM
  • Revenue from new clients (Usage) MoM
  • Growth in Enterprise-level clients MoM
  • Portfolio Diversification both in number and revenue.
Compensation $225k
  • Social Security.
  • 401(K)
  • Disability.
  • Healthcare.
  • Pension.
  • Time Off (days)
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