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Supervisor Medical Staff Services
4 months ago
Animal Dermatology Group (ADG) is the largest veterinary dermatology business in the U.providing the highest quality of specialty care to pets with acute and chronic skin conditions. With over 80 doctors supporting the ADG medical team, they strive to lead in clinical practice, research and education in our field. In additional to providing advanced, dermatology specialized care to patients and supporting general practice veterinarians in our geographic service areas, ADG participates in drug/product development and clinical trials. ADG also has the largest dermatology residency program approved by the American College of Veterinary Dermatology to support the training of the next generation of dermatologists.
The Practice Supervisor will play a critical role in overseeing administrative and leadership activities, as well as contributing to the day-to-day operations of the practice. This position will involve approximately 40% focus on administrative and leadership responsibilities and a 60% commitment to direct support of patients and clients.
Staff Management:
Supervise the technician and front desk staff.
Provide technician and receptionist scheduling, training, and development.
Conduct all aspects of staff management, including hiring, performance evaluations, salary reviews, and disciplinary actions.
Ensure accurate and timely payroll processing.
Assist technical staff in various aspects of patient care, including nursing care, anesthesia, skin tests, surgery, laboratory work, and pharmacy procedures.
Work closely with the stakeholders to maintain complete and accurate patient medical and surgical records.
Front Office Management:
Oversee appointment scheduling, ensuring accurate service type bookings and inclusion of all necessary information.
Collaborate with Doctors and Regional Operations Managers to resolve client complaints.
Establish and enforce a system for chart retrieval, skin test authorization forms, laboratory procedures, surgery records, euthanasia documentation, callbacks, client cards, and filing, ensuring staff compliance.
Financial Management:
Partner with Regional leadership to understand income statements and financial data and execute prescribed financial management initiatives.
Collaborate with Regional Leadership to develop and implement marketing strategies and opportunities within the RDVM community.
Ensure that clinic staff effectively utilize marketing tools and materials and apply authorized discounts.
Facilities Management:
Maintain the cleanliness and upkeep of the clinic, coordinating cleaning schedules with the Technician Lead and front desk staff.
Work with Operations to address any building or facility concerns promptly.
Adhere to prescribed maintenance schedules for all machines and equipment within the hospital.
Paid vacation (full-time employees only)
~ Paid holidays (full-time employees only)
~ Monthly bonuses based on clinic dietary sales (full-time employees only)
~ Medical, dental, vision, dependent care FSA, and short-term disability benefit options (full-time employees only)
~ Some traveling may be required
If you are a motivated individual with a passion for people and pets and want to contribute to the success of our veterinary practice, we invite you to apply for the Practice Supervisor position. For more information about Animal Dermatology Clinic, please visit our website animaldermatology.23-28 Hourly Wage
