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Patient Service Representative
2 months ago
- Patient Service Representative*
- Location: Honolulu, Hawaii (Onsite)*
- Salary: $19 per hour*
- Company Overview:*
- Responsibilities:*
- *Greet and Assist Patients:* Welcome patients with a warm and friendly demeanor, ensuring they feel comfortable and valued.
- *Appointment Scheduling:* Coordinate patient appointments, ensuring optimal scheduling and efficient use of resources.
- *Patient Registration:* Collect and verify patient information, including insurance details and medical history.
- *Answer Inquiries:* Address patient queries via phone, email, or in person, providing accurate information and excellent customer service.
- *Collaborate with Healthcare Professionals:* Liaise with physicians, nurses, and other staff members to facilitate patient care.
- *Maintain Clean and Organized Workspace:* Ensure the reception area is tidy and welcoming.
- *Adhere to Policies and Procedures:* Follow established protocols to maintain compliance with healthcare regulations.
- Qualifications:*
- *High School Diploma or Equivalent*
- *Excellent Communication Skills:* Ability to communicate effectively with patients, colleagues, and healthcare providers.
- *Customer Service Experience:* Prior experience in a customer-facing role is preferred.
- *Attention to Detail:* Accurate data entry and record-keeping skills.
- *Empathy and Compassion:* A genuine desire to assist patients and provide exceptional service.
- *Proficiency with Computers:* Comfortable using electronic health record systems and office software.
- Benefits:*
- Competitive hourly wage of *$19 per hour*
- Professional development opportunities
