Sales Operations Specialist
2 weeks ago
* Account set up and verifying account information such as credentials, bank details, contact information
* Assist in menu edits and enhancements
* Upload photography
* Schedule calls with restaurant partners and train them on how to use the app, tablets/printers which including accepting, adjusting, and canceling orders
* Work closely with sellers to quickly understand the state of their accounts, and where you can help assist to provide a great merchant experience
* Work with our restaurant partners to answer questions, address concerns, and gain significant client-facing experience through your positive representation on a daily basis
* Work cross-functionally with other operational/sales teams in the organization to report trends and service improvements through restaurant feedback About You:
* Customer service background preferred, but not required
* Pleasant and personable manner -- people like working with you
* Experience with learning and solving technical problems
* Excellent written and verbal communication skills
* Proficiency with G-Suite and the ability to learn new software systems
* Must be extremely detail-oriented with superior organizational skills
* Ability to prioritize and juggle multiple activities at once
* Ability to thrive in a productive and ever changing environment with well-defined goals, but ambiguity on how to get there
* Self-driven with the ability to problem solve, and desire to learn new things Basic Qualifications:
* At least 1 year of experience in sales, operations, account management, or similar functions
* Willingness to roll up your sleeves, and get in the weeds to assist merchants with varying pain points
* Outstanding work ethic and attention to detail
* Bachelor’s Degree or equivalent
* Experience with Salesforce and G-suite _Russell Tobin is a leading minority-owned professional and technical recruitment and staffing advisory organization.__We are comprised of specialized practices focusing on a variety of skill sets and industries. Having a depth and breadth of industry expertise, our subject matter experts are able to provide tailored and swift sourcing solutions to fulfill client hiring needs. In other words, we connect top talent with companies.__As a certified minority-owned business, Pride Global and its affiliates - including Russell Tobin, Pride Health, and Pride Now - are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics.__Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors._#E2EOPS Job Types: Full-time, Contract Pay: $35.00 - $40.00 per hour Expected hours: 40 per week Benefits:
* 401(k)
* Dental insurance
* Health insurance
* Vision insurance
Schedule:
* 8 hour shift
* Monday to Friday Work Location: In person
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