Nutrition Sales Support Specialist

1 month ago

New York NY, United States Hansen Agri-PLACEMENT Full time

QUALIFICATIONS: - High School Diploma or Equivalent- Prior Experience in Customer Service (2 years preferred)- Prior Experience in Feed Nutrition Issues (2 years preferred)- Complex math skills required- Excellent communication skills in order to provide effective communication to other department staff and senior management- Organizational abilities to ensure that all paperwork is complete, accurate and filed correctly- Critical thinking abilities to be able to spot problems and be able to solve them with minimal direction- Accountability and integrity to ensure that all SQF and GMP policies are being followed, mistakes or errors are reported immediately and that short cuts are not taken to save time- Significant analytical ability to gather and summarize data, find solutions to various administrative problems and prioritize work JOB DESCRIPTION: Hansen Agri-PLACEMENT is assisting an Agri Business in their search for a Nutrition Sales Support Specialist. The Nutrition Sales Support Specialist plays an integral role in supporting both internal and external sales departments. The individual will utilize their customer service and nutrition knowledge to assist in areas such as sales support, formulation entry, and pricing assessment to provide excellent service to the team and their customer base.Responsibilities:- As Customers come in or call in, work with Customers to assess Animal Feed Requirements and Forage Quality- Enter, update, and review formulations from External Sales and Independent Consultants- Serve as Primary Customer Service Expert for Customer Complaints and Sales/Service Issues- Update Weekly Pricing- Set up new items in Microsoft GP- Set up new customers in Microsoft GP- Process receiving paperwork on incoming bulk and bag ingredients- Quote customers and consultants as requested- Assist the internal sales department in various research tasks utilizing Smartlist Reports- Additional duties as assignedALL INQUIRIES ARE KEPT CONFIDENTIAL.

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