Customer Success

4 weeks ago

San Francisco CA, United States StyleAI Full time

StyleAI is the AI-powered, all-in-one unified marketing platform for businesses and ambitious marketing teams. Thousands of companies rely on Style to manage their SEO strategies, Google Ads campaigns, and websites in real time. Seona, Crafta, and Adwin, helping businesses automate their entire digital marketing strategy. We are also partnered with the SEO industry leader Semrush and data analytics platform SimilarWeb.
Our team has turned down offers from Airbnb, Microsoft, Pinterest, IMC Trading, CrowdStrike, Shopify, Palantir, and Cisco to pursue our own vision instead.
Our mission is to democratize digital marketing for all businesses. With StyleAI, it's easier than ever for small businesses to establish a strong online presence.

As the Head of Customer Success at StyleAI, you will play a pivotal role in ensuring the satisfaction and success of our valued customers. You will lead a team dedicated to building strong relationships, providing exceptional support, and driving adoption of our AI-powered marketing automation platform. You will work closely with cross-functional teams to gather customer feedback, identify opportunities for improvement, and champion initiatives to enhance the overall customer experience.

Develop and execute strategies to drive customer success, retention, and expansion.
- Build and lead a high-performing Customer Success team, providing mentorship, guidance, and support.
- Establish processes for onboarding, training, and ongoing support to ensure customers derive maximum value from our platform.
- Implement metrics and KPIs to measure customer satisfaction, usage, and retention, and use data-driven insights to inform decisions.
- Serve as a trusted advisor to key accounts, offering strategic guidance and personalized solutions to help them achieve their marketing objectives.
- Stay informed about industry trends, best practices, and emerging technologies in marketing automation to continuously improve our offerings.

Bachelor's degree in Business, Marketing, or a related field
- 3+ years of experience in Customer Success or Account Management roles within a SaaS environment, preferably in the marketing technology space.
- Proven track record of building and leading high-performing teams, driving customer success, and achieving revenue targets.
- Strong understanding of marketing automation, AI technologies, and digital marketing strategies.
- Strategic thinker with the ability to analyze data, identify trends, and develop actionable insights.
- Join StyleAI and be part of a forward-thinking team that is shaping the future of marketing automation with AI.

  • Customer Success Manager

    1 week ago

    San Francisco, CA, United States Canary Technologies Full time

    San Francisco, CACustomer Success /Full Time/ HybridCanary Technologies is a fast-growing enterprise hospitality technology company that provides hotels with innovative solutions to drive efficiency and enhance the guest experience. Our core solutions get rid of antiquated technology in hotels. With backing from some of the top investors in Silicon Valley,...

  • Customer Success Manager

    1 week ago

    San Francisco, CA, United States Crossing Minds Full time

    San Francisco/ TorontoBusiness /Full-Time Remote/ RemoteCrossing Minds is the smartest platform powering perceptive recommendations that drive online discovery and engagement. Founded and led by world-renowned AI pioneers and powered by the latest advances in deep learning, Crossing Minds instantly delivers precise, session-based recommendations that don’t...

  • Customer Success Manager

    7 days ago

    San Francisco, California, United States Oomnitza Full time

    As a Customer Success Manager, you are passionate about helping technology teams leverage the Oomnitza platform and knock down any hurdles blocking your customer's success.We need a talented and motivated Customer Success Manager to manage a dedicated book of customers. As the Customer Success Manager you're passionate about helping technology teams elevate...

  • Customer Success Manager

    7 days ago

    San Francisco, United States Oomnitza Full time

    As a Customer Success Manager, you are passionate about helping technology teams leverage the Oomnitza platform and knock down any hurdles blocking your customer’s success. We need a talented and motivated Customer Success Manager to manage a dedicated book of customers. As the Customer Success Manager you’re passionate about helping technology teams...

  • Customer Success Manager

    6 days ago

    San Francisco, United States Oomnitza Full time

    As a Customer Success Manager, you are passionate about helping technology teams leverage the Oomnitza platform and knock down any hurdles blocking your customer's success. We need a talented and motivated Customer Success Manager to manage a dedicated book of customers. As the Customer Success Manager you're passionate about helping technology teams elevate...

  • Customer Success Manager

    3 weeks ago

    San Francisco, United States Hack VC Full time

    - You will develop customer relationships that promote retention and loyalty. Your job is to work closely with customers to ensure they are satisfied with the services they receive and to improve upon areas of dissatisfaction. - Understand the motivation, business drivers, strategic goals, and desired business outcomes for your portfolio of enterprise...

  • Customer Success Manager

    4 weeks ago

    San Francisco, United States Coperniq Inc. Full time

    Title : Customer Success Manager Company : Coperniq Location : San Francisco Bay Area, CA (This is an in-person role) About Us Coperniq is pioneering the future of the energy sector. We're transforming solar and energy contractors into the utility companies of tomorrow. Our platform replaces outdated methods and fragmented tools with a unified,...

  • Customer Success Lead

    4 weeks ago

    San Francisco, United States Pear VC Full time

    Orby AI builds the next-generation Automation AI platform to automate repetitive processes. It provides a unique "observe, learn, and automate" end-to-end experience powered by an actions-based foundation model. Orby observes a user's activities, identifies repetitive work steps, and generates the suggestions that ultimately automate these tasks. Moreover,...

  • Customer Success Manager

    2 weeks ago

    San Francisco, United States Coperniq Inc Full time

    Title: Customer Success Manager Company: Coperniq Location: San Francisco Bay Area, CA (This is an in-person role) About Us Coperniq is pioneering the future of the energy sector. We're transforming solar and energy contractors into the utility companies of tomorrow. Our platform replaces outdated methods and fragmented tools with a unified,...

  • Head of Customer Success

    1 month ago

    San Francisco, California, United States Prelay Full time

    Prelay's Team Selling platform helps the world's fastest-growing technology companies surpass their revenue goals. In a distributed world, revenue teams need better ways of running large, complex deals, without fumbling deliverables or context that can result in delays and slippage. We bring people and process together in one platform that integrates with...

  • Customer Success Specialist

    4 weeks ago

    San Francisco, United States Scribe Full time

    About us Scribe is where exceptional people come to do the best work of their careers. We are a series A, product-led growth startup based in San Francisco. We help over 1 million go-to people document and share what they know. Scribe automatically creates step-by-step guides for any process, putting an end to hours spent taking screenshots and running...

  • Customer Success Manager

    4 weeks ago

    San Francisco, United States Ditto Full time

    Ditto allows teams to manage their copy from design to production with a single source of truth. Over 3600+ teams (from Fortune 500 companies to startups!) currently use Ditto. ‍ Copy is currently the most under-leveraged aspect of building product, despite being even higher ROI than design and touched by everyone from legal to engineering. We're backed by...

  • Customer Success Manager

    4 weeks ago

    San Francisco, California, United States Ditto Full time

    Ditto allows teams to manage their copy from design to production with a single source of truth. Over 3600+ teams (from Fortune 500 companies to startups) currently use Ditto.‍Copy is currently the most under-leveraged aspect of building product, despite being even higher ROI than design and touched by everyone from legal to engineering.We're backed by...

  • Customer Success Specialist

    3 weeks ago

    San Francisco, United States Scribe Full time

    About us Scribe is where exceptional people come to do the best work of their careers. We are a series A, product-led growth startup based in San Francisco. We help over 1 million go-to people document and share what they know. Scribe automatically creates step-by-step guides for any process, putting an end to hours spent taking screenshots and running...

  • Customer Success Manager

    1 month ago

    San Francisco, United States Cable Tech, INC. Full time

    Job DescriptionJob DescriptionAbout CableOur missionWe’re building Cable because we’re passionate about reducing financial crime. Financial crime comes with devastating consequences – from the horrific human cost to the downstream impact on government, businesses and communities – but despite increased regulations and efforts, we are still failing in...

  • Customer Success Manager

    3 weeks ago

    San Francisco, United States Nuvolum Full time

    Job DescriptionJob DescriptionNuvolum combines innovative, data-driven strategy with advanced execution to help our clients grow their business and brand. We bring new ideas to our clients across the United States, Canada, and Australia, allowing them to exceed their goals and set themselves apart from their competitors in a profound and demonstratively...

  • Customer Success Manager

    4 days ago

    San Francisco, United States Nuvolum Full time

    Nuvolum combines innovative, data-driven strategy with advanced execution to help our clients grow their business and brand. We bring new ideas to our clients across the United States, Canada, and Australia, allowing them to exceed their goals and set themselves apart from their competitors in a profound and demonstratively superior way. Our full-service,...

  • Customer Success Senior Manager

    2 weeks ago

    San Francisco, California, United States Dynamo AI Full time

    → UPDATE: Only applications submitted to will be considered.We are seeking a strategic Customer Success Senior Manager to build our Customer Success team. Reporting directly to the Head of Growth, you will be responsible for fostering long-term relationships with our clients, ensuring their success and satisfaction with our AI solutions, along with...

  • Customer Success Manager

    1 month ago

    San Francisco, United States Crossing Minds Full time

    Crossing Minds is the smartest platform powering perceptive recommendations that drive online discovery and engagement. Founded and led by world-renowned AI pioneers and powered by the latest advances in deep learning, Crossing Minds instantly delivers precise, session-based recommendations that don’t infringe on or jeopardize customer privacy. Our team is...

  • Customer Success Manager

    1 month ago

    San Francisco, California, United States Crossing Minds Full time

    Crossing Minds is the smartest platform powering perceptive recommendations that drive online discovery and engagement. Founded and led by world-renowned AI pioneers and powered by the latest advances in deep learning, Crossing Minds instantly delivers precise, session-based recommendations that don't infringe on or jeopardize customer privacy. Our team is...