Clinical Support Tech II

3 weeks ago

Chapel Hill NC, United States UNC Health Care Full time

Description *This position qualifies for our Nursing Support Incentive Program. The Nursing Support Incentive Program includes $5,000 paid over a three (3) year commitment. Clinical Support Technician II (Nursing Assistant II + Clerical) needed for GI Surgery Acute Care Unit - 6 Memorial. 6 Memorial is a 28-bed, acute care, inpatient nursing unit at UNC Medical Center in Chapel Hill. Our interdisciplinary team provides evidence-based and high-quality care primarily to adult post-surgical patients with weight loss issue, gastrointestinal (GI) cancers, and complex non-cancer GI-related illnesses.
Our surgical oncology physician leaders are under the Surgical Oncology Division. These physician leaders are nationally renowned for their expertise in improving colorectal, GI, and endocrine malignancy through clinical excellence, medical education, and research. Similarly, our GI physicians are known for their efforts in enhancing patient care for upper and lower gastrointestinal patients. Our nursing team members can expect to work within the full scope of his or her practice in a multi-disciplinary setting.
Our patient populations require close post-operative observation, occasional remote cardiac telemetry, early aggressive mobilization, pulmonary hygiene, extensive physical therapies, IV, central line/PICC line care, administration of TPN, anticoagulation, oxygen therapy, pain management, blood product administration, intake/output and ostomy care. Additionally, multiple tube/drain care to include, chest tubes, Foley catheters, NG tubes, G-tubes, J-tubes, J/P drains, and rectal tubes. Extensive complex wound management along with multimodal nutritional support is given throughout the course of hospitalization.
working rotating shifts Days/Nights (7am - 7:30pm and 7pm-7:30am), with weekend and holiday rotation (flexible schedule). Become part of an inclusive organization with over 40,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve.
The Clinical Support Technician II is responsible for assisting the professional caregiver in the delivery of patient care, transporting patient and / or equipment, setting up and maintaining patient rooms, and performing a wide range of clerical, transcription, and maintenance of the patient care unit desk area functions. Performs patient care requiring clinical and procedural knowledge and skills requiring the use of sterile techniques, infusion monitoring, and medical equipment. Coordinates the flow of communications on the patient care unit. The Clinical Support Technician II may or may not be given a defined patient care assignment based on unit needs and the discretion of the manager / charge nurse. Tracks supply inventory, orders supplies and special items. Assists unit with clerical and administrative support including PI audits and data entry.
Assist physicians and other health care providers with routine examinations and procedures, as well as procurement of equipment and supplies.
Critically review patient care documentation making note of any significant changes in the patient's condition and make an immediate report to a registered nurse or physician.
Provide a variety of clerical tasks to include but not limited to organizing and prioritizing workload, greeting and directing visitors, researching information as requested by nurses and physicians, reviewing orders for logic and clarity, revising orders as requested by the nurse, answering the telephone/ patient call lights, transcribing physician orders, and maintaining medical records. Perform routine quality assurance audits, safety checks, and inventory of supplies.
Provide administrative and clerical support including PI audits and data entry
Provide clinical support assistance to include, but not limited to, cleaning the work area, maintaining office equipment, troubleshooting common software and hardware problems, changing linens, checking supply inventory, re-stocking supplies, transporting patients/ supplies/ specimens, and assisting in the orientation of new employees and students.
Provide direct personal care to patients as outlined in plan of care activities such as bathing, dressing, feeding, assisting with ambulation. May be responsible for specimen collection, skin preps/scrubs, catheter care, capillary blood glucose checks, simple wound care, range of motion exercises, and/or postural drainage. Performs Oxygen room set-up and monitors oxygen flow-rate, performs oropharyngeal and nasopharyngeal suctioning, tracheostomy care, fecal impaction removal, sterile dressing change wound irrigation, IV fluid assembly and monitoring, IV site care and discontinue peripheral IV, ostomy irrigation and care, urinary catheterization and irrigation, performs established oral, nasogastric, gastrostomy tube feeding
Reinforce routine teaching given to patients by the registered nurse or physician and document patient understanding of instructions. Distributes patient education materials at the request of patients and/or health care providers

High School diploma or GED
Listed as Nursing Assistant II with the North Carolina Board of Nursing.
● Listed as Nursing Assistant I with the North Carolina Department of Health and Human Services.
● Basic Life Support (BLS) for Healthcare Provider certification
● One (1) year of clerical or customer service experience and six (6) months of related nursing assistant experience, which may include a nursing assistant course or an equivalent combination of education, training and experience.
Must be fluent in verbal and written English language. Capability to develop computer skills if not competent.

Legal Employer: Entity: UNC Medical Center

Organization Unit: 6 Memorial
Work Type: Full Time

86 per hour (Hiring Range)

Exempt From Overtime: Exempt: No
This is a State position employed by UNC Health Care System with UNC Health benefits. Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities.

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