Application Specialist | Software | Remote

Found in: Jooble US O C2 - 2 weeks ago


West Bend WI, United States Delta Defense Full time

Compliance
Delta Defense, LLC is the private company that provides Marketing, Operations and Customer Service for the USCCA.
The USCCA helps responsible Americans avoid danger, save lives, and keep their families safe. Becoming a CRT Specialist is a rewarding career opportunity that puts you in a position to help members in crisis.
Specialists must appropriately manage this care with immediate, calm rapport, providing the member with effective and efficient guidance in response to a critical incident. The foundation for our guiding principles of these services and practices of the USCCA are core to the position responsibilities.
Provides immediate member support over the phone, partnering with appropriate internal and external stakeholders.
* Remains available and accessible to members via phone for the entire duration of shift.
* Provides sufficiently detailed notes to colleagues when transitioning on/off shift.
* addressing legal, physical, emotional, financial, psychosocial, behavioral, and other needs).
* Experience in managing extremely complex, confidential and sensitive information by phone is a plus.
* Strong computer navigation skills and proficiency in software and internet functions. Familiarity with Microsoft Suite, Salesforce, and Google Workspace a plus.
* Can prioritize and manage multiple projects in parallel.
* 5000 "Fastest Growing Private Companies" list 12 years in a row
* This is a 12-Hour Shift position: 7:00am - 7:00pm CST or 7:00pm - 7:00am CST.
Must be available to work weekend and holiday schedule rotation.
Paid training for this role will be a combination of virtual and in-person at company headquarters in West Bend, WI during the first 4 to 7 weeks on the job.
Starting hourly wage is $19.15+ per hour, based on experience. Anticipated application close: 05/01/2024
If you are a Colorado resident, please email us at recruiting@uscca.LI#-Remote



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