Director Application Services

3 weeks ago

South Bend, United States Career Connections, LLC. Full time

***HYBRID work schedule with onsite work in South Bend required - this is NOT a remote based role***


We’ve been retained by a great client who is looking for a visionary and dynamic leader to join the Information Technology department and lead the evolution of their applications portfolio, including CRM, ERP/CPQ, and other enterprise business applications. The selected candidate will be responsible for managing/leading a team of 8 IT professionals, applications domain, executing the enterprise application strategy and managing the legacy and future-state application portfolio. The ideal candidate is an experienced development manager with the capacity to oversee the implementation of major application initiatives that advance a business transformation program while maintaining a legacy environment that continues to run the company.


The Director Application Services will assume significant collaboration with business leaders, IT Managers, various departments/functions, software vendors, and professional service organizations to facilitate delivery.


Education & Experience Required


  • Bachelor’s Degree
  • 10+ years of leadership experience, preferably in a distribution and/or manufacturing environment.
  • Experience in managing legacy applications that are large, monolithic, or based on outdated technologies.
  • Experience in leading legacy transformation projects that migrate legacy applications to more modern platforms, such as cloud-based solutions.
  • Experience in implementing and managing information governance programs and projects.
  • Experience in ensuring the quality, performance, security, and scalability of transformed applications on new platforms.


Essential Tasks & Responsibilities


  • Author and communicate the IT application mission and goals that align with business objectives and strategy.
  • Develop and implement the IT application and information roadmap, that involves needed resources, budget, and governance framework, ensuring the optimal use of people, effort, and compliance.
  • Manage and rationalize the application portfolio and other enterprise business applications, ensuring their availability, performance, security, and scalability.
  • Supervise, mentor, and build-out a team of systems analysts, programmers, and IT specialists, providing guidance, coaching, and feedback.
  • Collaborate with internal and external stakeholders, such as business leaders, vendors, suppliers, and consultants, to ensure the effective delivery and integration of applications.
  • Evaluate and monitor the application portfolio, identifying opportunities for improvement, innovation, and transformation.
  • Manage the troubleshooting and resolution of any issues or problems with the applications, ensuring minimal disruption to the business operations.
  • Stay updated on the latest trends and developments in application technologies and best practices.
  • Establish and enforce information governance policies and standards for the application portfolio, ensuring data quality, integrity, accuracy, and consistency.
  • Lead and support information governance initiatives and projects, such as quality assessment, lineage mapping, cataloging, classification, etc.
  • Promote information governance awareness and education across the organization and foster a data-driven culture.


Technical & Managerial Competencies


  • Expert knowledge of Sales, Enterprise Resource Planning, HRIS, Middleware, and other enterprise applications, such as Microsoft Dynamics, Iptor ASW (preferred), Infor, Epicor, Boomi, etc.
  • Proficient in the latest B2B technologies for modernizing/managing FTP/SFTP, EDI, and APIs, such as Boomi, Mulesoft, etc.
  • Proficient in application programming, administration, and support tools and methodologies.
  • Proficient in automated migration tools or refactoring techniques to transform legacy applications.
  • Exceptional project management, leadership, communication, problem-solving skills, and an innate ability to meet deadlines and communicate and address roadblocks.
  • Demonstratable skills as a change agent, and building, developing, and motivating IT team members.

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