Senior Director

Found in: Jooble US O C2 - 2 weeks ago


Washington DC, United States Friends of Youth Full time

senior director | program
The Senior Director of Program is responsible for the overall health and management of the services that occur within one or more of the following: Foster Care and Residential Services, Homeless Youth Services, and Youth and Family Services. They lead, manage, and support the Directors of Program, in providing outstanding service and outcomes via the services provided by the agency.
The Senior Director of Program is a mission-focused, strategic, process-minded leader. They build strategic relationships with community partners, funders, and business leaders, to support existing service delivery and forge opportunities that meet the mission of the agency. They also forge relationships with other health, academic institutions, social, employment and education service providers that will serve as resources for youth and young adults.
Reports To: Chief Executive Officer, Chief Financial Officer, or Chief Operating Officer
Management Tasks
* Represent Directors of Program in Senior Leadership Team meetings with presentation of operations, data, and status reports.
* Deliver effective plans and results against short and long-term goals.
* Develop and implement division strategies that support agency innovation and growth.
* In collaboration with Directors of Program, make and implement decisions that support agency development and strategic planning.
Service Design and Delivery Tasks
* Participate in formulating and administering programmatic policies and procedures across division services.
* Ensure optimal effectiveness, efficiency, and collaborative focus across divisions, services, and initiatives.
* Analyze performance data to measure the progress of individual services to stated goals.
* Proactively work with Directors of Program to develop "business plans" that support the operations plan and agency strategic plan.
* Vet and develop future ideas by continually leading strategic conversations with Directors of Program, regarding service innovation.
* Serve as a liaison and partner with the President and CEO, to represent the agency with external constituency groups, including community, governmental and private organizations.
Encourage synergy and collaboration across and between program services.
* Minimum of 8 years of working experience in the private or public sector.
* Proven success with change management and culture shifts.
* Strong computer skills in Salesforce and MS Office Suite programs.
Employees and volunteers who operate their own or Friends of Youth vehicles on Friends of Youth business, must have a safe driving record as defined by Friends of Youth.
* Employees and volunteers who operate their own vehicle(s) on Friends of Youth business must carry auto liability insurance that complies with the requirements of Friends of Youth.
* Proof of COVID-19 vaccination is required. Demonstrate a commitment to the values of diversity, equity, and inclusion by honoring and celebrating diverse characteristics and expressions of personal identity.
* Strong commitment to Friends of Youth's mission, vision, and values.
* Able to establish and maintain working relationships with interested organizations, agencies and individuals providing the highest level of customer service.
* Considerable knowledge of federal assistance programs, including Medicaid, TANF, and HUD funded housing assistance programs.
* Strong understanding of social service program management and operations.
* Able to work independently and collaboratively to accomplish responsibility, goals, and projects.
* Demonstrate flexibility in work settings, maturity of judgment and ability to maintain cooperative diplomatic working relationships with co-workers, directors, managerial team and the community.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Generous time off including 15 vacation days per year, paid sick leave, 11 paid holidays, 2 social justice leave days per year for full-time employees
* Health insurance package including medical, dental, vision, 24/7 access to telehealth, long term disability and life insurance
* Retirement plan with match
* Friends of Youth is committed to equity and creating a diverse and inclusive work environment as an equal opportunity employer. We welcome, honor, and celebrate our clients, colleagues, and communities' diverse identities and cultures.


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