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Application Support Specialist

2 months ago

Novi MI, United States TEKsystems Careers Full time

TEKsystems has a client that is in need of an Applications Support Analyst for a hybrid role in Novi, MI. Provides support for application software, operating systems and associated integration tools for the 24x7 operation of specialized computer systems.

  • Monitors system stability and performance
  • Performs application installations and integrations
  • Performs periodic maintenance, debugs and provides fixes for enterprise application & integration related software
  • Performs periodic maintenance, debugs and provides fixes for user and client systems software
  • Provides support for all application changes and post processing
  • Performs the management, configuration and testing of software in compliance with regulatory requirements
  • Implements software changes and patches, working with software vendors and contractors, as required
  • Supports malware, anti-virus and other security facilities
  • Participate in the team rotation of 24x7 support to troubleshoot and resolve critical software issues by working with customers, contractors and system vendors as required.
  • Provide hands-on end user application support
  • Coordinate with Network, Cyber and Infrastructure teams in troubleshooting activities
*Requirements:*
  • Bachelor’s degree in Engineering, Computer Science or Computer Information Systems with a minimum of three (3) years of professional application administration experience, including experience in targeted high availability environments, as identified in job posting supplement, or relevant, equivalent experience and/or education.
  • Must possess sound analytical problem-solving abilities and documentation skills.
  • Functional knowledge of application/system administration facilities, as identified in job posting supplement.
  • Functional knowledge of computer operating systems used in targeted environment, as identified in job posting supplement.
  • Strong verbal and written communication skills.
  • Demonstrate a Project Management discipline in planning and execution of projects
  • Ability to multitask and work with minimal supervision
*Skills:* Application support, Support, Genetec, Security controls About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.