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Privacy Analyst
2 months ago
Job Title: Privacy Analyst Description: Our client is hiring for their dynamic CX department, currently undergoing a major digital transformation. Primary Responsibilities:
- Conduct business analysis on privacy risk assessments, ensuring they fall within the team’s scope.
- Fulfill privacy rights requests, including Right to Know and Do Not Sell forms.
- Develop SOPs and assist with annual privacy training.
- Collaborate on privacy governance and create policies and procedures.
- Support the implementation of privacy software.
- Maintain consumer-data privacy touchpoints, working with IT to enhance UX/UI.
- Support annual Privacy Notice updates and publication.
- Document privacy-related customer-experience flows and requirements, review designs, test, and support implementation.
- Advocate for Privacy by Design by engaging with a broad spectrum of business operations teams to educate and consult.
- Support communications in key governance channels, including the Data Privacy Steering Committee and Data Privacy Council.
- Create and maintain documentation, including meeting materials, minutes, reports, backlogs, project deliverables, requirement sessions, decision logs, and risk/action/issue logs.
- Benchmark privacy best practices with industry groups and demonstrate continuous learning through training and participation in industry resource groups.
- Understanding of governance and policy development.
- Experience with privacy training, SOP builds, and compliance.
- Project planning and project management experience.
- Ability to apply privacy knowledge to achieve practical, compliant solutions.
- Excellent organizational and time management skills.
- Strong communication and advocacy skills, both verbal and written.
- Ability to work and communicate effectively and tactfully with all levels of stakeholders.
- Ability to manage multiple programs simultaneously with strong prioritization skills.
- Strong analytical and problem-solving skills; legal research and analytical skills are a plus.
- IAPP Certified Information Privacy Professional (CIPP) certification is a plus.
- Experience with privacy software, such as One Trust, is desirable.