Senior Business Systems Analyst

1 month ago

Torrance, California, United States Tentek Full time
Job Title: Senior Business Systems Analyst

We are seeking an experienced Senior Business Systems Analyst to join our team at Tentek. As a key member of our IT department, you will play a critical role in ensuring the successful implementation of technical solutions that align with business objectives and drive customer growth.

Key Responsibilities:
  • Collaborate with business users and stakeholders to capture, document, and translate business requirements into detailed technical specifications.
  • Work closely with developers, system architects, and cross-functional teams to design systems that meet business needs and ensure seamless integration across platforms.
  • Conduct feasibility studies to determine the viability of proposed solutions from a technical standpoint and recommend strategies to senior management.
  • Coordinate and drive the development, testing, and implementation phases, ensuring the solution meets both technical and business requirements.
  • Own the technical aspects of product features, driving them through all cycles of the SDLC.
  • Create and maintain technical documentation, including system requirements specifications (SRS), technical design specifications, architecture documents, flowcharts, and deployment plans.
  • Ensure that different systems and applications integrate seamlessly by working closely with vendors and internal teams.
  • Ensure compliance with data privacy regulations and implement security measures to protect customer data in alignment with data governance policies.
Requirements:
  • BA/BS or master's degree in management information systems, computer science, or equivalent working experience.
  • 6+ years of experience working in the IT landscape.
  • Proven Technical Project Management experience with the ability to deliver features in complex multi-team environments with dependencies.
  • Strong analytical and logical thinking ability, with advanced skills in Excel, pivot tables, charting, and databases.
  • Ability to produce technical documents such as system requirements specifications (SRS) and system design specifications.
  • Advanced ability to develop and update technical design specifications, diagrams, flowcharts, architecture documents, and deployment plans.
  • Experience integrating MarTech systems with other software applications, databases, and APIs.
  • Working knowledge of software engineering, software development, solution architecture, and implementation of medium to large-scale systems across multiple platforms.
  • Experience with customer data management platforms, data governance, and knowledge of data privacy regulations (e.g., GDPR, CCPA).
  • Ability to communicate findings to technical and non-technical stakeholders, support decision-making processes, and present complex technical information clearly.
  • Experience with Agile delivery processes and methodologies.
  • Excellent analytical and creative problem-solving skills.
  • Strong organizational skills, time management, portfolio prioritization, and accountability.
  • Excellent listening, interpersonal, written, and oral communication skills.
  • Confluence and Jira proficient user.
Desirable Skills:
  • Prior experience with data visualization, data modeling or BI tools.
  • Skilled in evaluating the competitive landscape, identifying compelling solutions, analyzing technologies, and assessing the importance of emerging platforms and tools.
  • Familiarity with SQL, system diagrams, Jira/Confluence, and data modeling.

We are looking for a highly skilled and experienced Senior Business Systems Analyst to join our team at Tentek. If you have a strong background in technical project management, system analysis, and business acumen, we encourage you to apply for this exciting opportunity.

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