Inside Sales and Service Representative
4 weeks ago
Title: Inside Sales and Service Representative - Parts
Ingersoll Rand thrives on a culture of innovation and a sense of ownership, committed to enhancing the lives of our employees, customers, and the planet. With over 80 renowned brands, our customers rely on our products and services to deliver high-quality flow creation and industrial solutions designed to perform in the most complex and harsh conditions. Additionally, our unwavering commitment to ownership has enabled our employees to cultivate strong customer relationships, driving them to solve the industry’s most difficult problems.
This is an Inside Sales & Service Representative - Parts position based out of the San Antonio, TX, Customer Center. The role includes sales support from the time of inquiry to delivery, which requires parts identification, quoting, order confirmation/purchase order receipt, pricing, order processing, expediting, and problem solving. As the ISS Representative becomes more experienced, he/she is able to continue to support the outside sales force with more depth in lead generation, market intelligence, and contact with current customers. For the most experienced, they may be assigned to special projects, which require hands-on supervision of highly complex orders or those that require significant coordination with external entities.
Handling inbound customer requests to generate sales of compressed air products, services, and parts.
Assist customers with parts identification and generate quotes for customers to ensure quotes successfully transition to orders and manage these orders to ensure delivery schedule is achieved.
Act as key customer contact to provide information to customers on complete sales cycle from quote through delivery.
Manage inventory to stocking levels while ensuring the order process is complete and error-free as well as managing outside purchases and product transportation expenses effectively and efficiently.
Operate forklift in Parts Warehouse within compliance and ensure environmental, health and safety compliance.
Prepare all sales and activity reports, presentations, studies and research as requested.
Bachelor’s Degree preferred
Proficiency in Microsoft Office computer applications required; ability to navigate internal software programs will be needed after hire
SalesForce experience a plus
Forklift certification a plus, but not required (we'll certify you)
The employee is expected to operate a Forklift daily. This position works in a typical parts store/warehouse environment.
Uses data analysis and excellent processes to help predict problem areas and identify areas of opportunity.
Customer service focus – understand the need, solve problems, and respond in an efficient manner
Our benefits – location dependent (car, annual leave allowance, pension etc.), As a powerful and progressive global industrial company, we are looking for talented candidates with a bias for action and an entrepreneurial spirit to join our team. Our employees are empowered to act as owners every day for our customers, our communities and themselves. NYSE:IR), driven by an entrepreneurial spirit and ownership mindset, is dedicated to helping make life better for our employees, customers, and communities. Customers lean on us for our technology-driven excellence in mission-critical flow creation and industrial solutions across 40+ respected brands where our products and services excel in the most complex and harsh conditions. Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. PandoLogic. Keywords: Inside Sales Representative, Location: SAN ANTONIO, TX - 78212
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Inside Sales and Service Representative
4 weeks ago
San Antonio, TX, United States Ingersoll Rand Full timeTitle: Inside Sales and Service Representative - Parts Location: San Antonio, TX About Us Ingersoll Rand thrives on a culture of innovation and a sense of ownership, committed to enhancing the lives of our employees, customers, and the planet. With over 80 renowned brands, our customers rely on our products and services to deliver high-quality flow...
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Inside Sales and Service Representative
4 weeks ago
San Antonio, TX, US Ingersoll Rand Full timeTitle: Inside Sales and Service Representative - PartsLocation: San Antonio, TX About Us Ingersoll Rand thrives on a culture of innovation and a sense of ownership, committed to enhancing the lives of our employees, customers, and the planet. With over 80 renowned brands, our customers rely on our products and services to deliver high-quality flow...
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Inside Sales and Service Representative
4 weeks ago
SAN ANTONIO, United States Ingersoll Rand Full timeTitle: Inside Sales and Service Representative - PartsLocation: San Antonio, TX About Us Ingersoll Rand thrives on a culture of innovation and a sense of ownership, committed to enhancing the lives of our employees, customers, and the planet. With over 80 renowned brands, our customers rely on our products and services to deliver high-quality flow...
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