Brand Leader

1 day ago

Central Valley NY, United States AllSaints Full time

Brand Leader (Store Manager) - FT - Woodbury Outlet
We're a global brand made up of a very diverse mix of talented people in a huge variety of roles. We are a brand embarking on a very exciting plan and we are seeking new members of the team who want to contribute to this.
As our brand leader in store, you’re responsible for leading, managing and motivating your team to deliver an exceptional brand experience to our customers. For us, the store leadership role is not just about what happens within the store’s walls - although we want to deliver a wow, showroom experience to our customers every single day - it’s also about the community around you.
We see your store as the centre of a community of AllSaints fans and customers in your surrounding area, who might shop with us in store, online or via a partnership. As brand leader, you’ll take full ownership for delivering the AllSaints experience in your city, supporting any concession partnerships as well as engaging in the community and delivering amazing in-store service.
The role will involve some exceptional time management, resilience, multitasking and determination to ensure that in store customer journey, the financial targets and delivery of business critical updates all happen appropriately.
Leadership of your team of managers and stylists will be a key part of how you spend your time, upskilling and equipping team members with the commercial skills to succeed and deliver sales targets, as well as exceptional service that makes our customers feel amazing.
You’ll also need to be able to build great relationships without relying on hierarchy since you’ll also have the opportunity to influence and partner with any local concessions and your surrounding community.
You will equip and incentivise your team with the latest product knowledge, brand strategies and people updates empowering them to deliver an inspiring in-store experience
Effectively plan and deliver monthly floor sets, promoting our new collections and driving sales across all product categories.
You will lead floor walks, occasionally at director level, with full understanding of your business, KPI performance and with reasoning behind any commercial decision
With support from your District Manager and the relationships built with brand support, you own all areas of your business. From customer experience, backstage stockroom operations and people policies to payroll, profit protection, health & safety and recruitment - this is your show
One management team - you set the expectations, occasionally stepping into other roles to upskill and present on the spot feedback to drive the business forward
With the support of our reporting technologies, you walk our shop floors on a daily basis 'through the eyes of our customers', maximising on all trade opportunities, identifying and reacting to risks at the earliest stage with pace
Responsible for ensuring your management and Stylist teams adhere to wardrobe and grooming guidelines and operational excellence - you are a model store, showcasing achievements and the pride of team through our Google platforms
Awareness and handling of all employee related matters in store, you will work alongside your people and culture advisor to resolve issues in a timely and effective manner
You have strong relationship management skills, creating fun and inviting environments for both team and customers and you have the ability to influence our partners when needed
Tenacity and belief to succeed - you aim high, setting challenging targets and deadlines for your team to work toward. An active user of all reporting technologies with proven ability to use to your commercial advantage; Natural affinity in learning new systems and processes in a digital environment
Honest, trustworthy and dependable - you live by our brand values
A protector of the brand. You are dedicated and committed to the success of the brand
Positive and inspiring: you’re a natural coach and want to help our teams do their best and feel appreciated
Our North America region is made up of 71 retail locations across the U.S. and Canada, with our flagship store in New York City. We are primarily based out of our Los Angeles studios, bringing our brand’s iconic aesthetic to West Hollywood, CA.
Eligible employees may also choose to enroll family members, including a legal spouse/ registered domestic partner.
Medical, Dental, Vision, and
· Flexible Spending Accounts (FSA) & Dependent Care Accounts
· Commuter & Parking Saving Accounts
· Voluntary Additional Life & Disability Coverage for Spouse and Child(ren)
· Basic Life and Disability
· Short/Long-Term Disability
· Employee Assistance Programs
· Our aim is to develop truly diverse teams and create an environment where everyone feels respected, valued and able to give of their best whilst contributing to the success of our brand.
We recognise the importance and strength of diversity and commit to providing equal opportunities to everyone in our employment and recruitment processes. We safeguard against any form of discrimination irrespective of gender, gender reassignment, marital status, race, ethnic origin, nationality, disability, sexual orientation, religion, gender identity, gender expression, transgender status or age.
We want you to know that finding people who have a passion for our brand and are open to learning is incredibly important to us.
If you need any support or adjustments during your application, please get in touch with us and we are happy to help.
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