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Brand Director
2 months ago
As a Brand Leader at AllSaints, you will be responsible for leading, managing, and motivating your team to deliver an exceptional brand experience to our customers.
Our store leadership role is not just about what happens within the store's walls - although we want to deliver a wow, showroom experience to our customers every single day - it's also about the community around you.
You will take full ownership for delivering the AllSaints experience in your city, supporting any concession partnerships as well as engaging in the community and delivering amazing in-store service.
The role will involve some exceptional time management, resilience, multitasking, and determination to ensure that in-store customer journey, financial targets, and delivery of business-critical updates all happen appropriately.
You will lead floor walks, occasionally at director level, with a full understanding of your business, KPI performance, and with reasoning behind any commercial decision.
With support from your District Manager and the relationships built with brand support, you own all areas of your business.
From customer experience, backstage stockroom operations, and people policies to payroll, profit protection, health & safety, and recruitment - this is your show.
You will equip and incentivize your team with the latest product knowledge, brand strategies, and people updates empowering them to deliver an inspiring in-store experience.
Effectively plan and deliver monthly floor sets, promoting our new collections and driving sales across all product categories.
You will be responsible for ensuring your management and Stylist teams adhere to wardrobe and grooming guidelines and operational excellence - you are a model store, showcasing achievements and the pride of team through our Google platforms.
Awareness and handling of all employee-related matters in store, you will work alongside your people and culture advisor to resolve issues in a timely and effective manner.
You have strong relationship management skills, creating fun and inviting environments for both team and customers, and you have the ability to influence our partners when needed.
Tenacity and belief to succeed - you aim high, setting challenging targets and deadlines for your team to work toward.
An active user of all reporting technologies with proven ability to use to your commercial advantage; natural affinity in learning new systems and processes in a digital environment.
Honest, trustworthy, and dependable - you live by our brand values.
A protector of the brand. You are dedicated and committed to the success of the brand.
Key Responsibilities:
- Lead and manage a team of managers and stylists to deliver exceptional customer experience and sales targets.
- Develop and implement strategies to drive sales, improve customer engagement, and increase brand awareness.
- Manage store operations, including stockroom management, inventory control, and visual merchandising.
- Collaborate with the District Manager and brand support to achieve business objectives and resolve issues.
- Ensure compliance with company policies, procedures, and brand standards.
Requirements:
- Proven leadership and management experience in a retail environment.
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Excellent problem-solving and analytical skills.
- Knowledge of retail operations, including stockroom management, inventory control, and visual merchandising.
- Ability to influence and motivate team members to achieve sales targets and deliver exceptional customer experience.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for career growth and professional development.
- A dynamic and supportive work environment.
- Access to the latest fashion trends and products.
- A fun and inclusive company culture.
How to Apply:
If you are a motivated and experienced retail professional looking for a new challenge, please submit your application, including your resume and a cover letter, to [insert contact information].
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