Clinician Specialist

3 weeks ago


San Francisco CA, United States Ambience Healthcare Full time

We are a hybrid, remote-friendly culture, with our company headquarters based in San Francisco. Ambience Healthcare is building the AI operating system for healthcare, with the mission of supercharging healthcare workers with AI superpowers.


Over the past several years, healthcare organizations and health systems have been approaching a critical turning point: workforce shortages and clinician burnout are at an all-time high , cutting into already-razor-thin margins and posing critical operational challenges. Organizations are finding themselves under immense pressure to address burnout and increase access to care, all while maintaining profitability despite declining reimbursement rates.


Ambience Healthcare was founded after 2.5 years of R&D in large language model (LLM) technology to address one of the most impactful productivity opportunities in healthcare: clinical documentation. The most painful part of a clinician's day consists of hours of late-night administrative work, writing detailed documentation in the medical record for each of their visits. The contents of each medical note are critical for reimbursement, compliance, downstream clinical quality measures, and for other care team members to understand what happened to each patient.


Ambience's flagship product, Ambience AutoScribe, is a best-in-class AI medical scribe that captures the nuances of clinician-patient conversation in real-time into comprehensive medical documentation within the EMR. Today, AutoScribe is available across 18+ specialties and is used by clinicians at leading healthcare organizations for every single one of their shifts.


2nd-time founders in healthcare who previously built a virtual care platform
~ co-founder of Cruise's ML platform team
~ Founder of Reddit's web platform team
~ former Head of Growth from a leading tech-enabled primary care group



The successful candidate will be responsible for providing consultation services to clinicians to help them optimize their workflows with our innovative AI medical scribe software, Ambience AutoScribe. This role involves training clinicians on how to best utilize our AI medical scribe software to optimize workflow, improve patient care, and enhance clinical documentation efficiency. The chosen candidate must have an in-depth understanding of both healthcare and clinical documentation.


Effectively baseline existing workflows to deliver comprehensive training programs on how to optimize efficiency with AutoScribe while adapting to the individuals' knowledge levels and responses.


Assist in developing training materials including user guides, videos, and presentations to ensure effective workflow optimization, user onboarding, and continued engagement.


Gather and analyze feedback from clinicians to make necessary adjustments to the training program and inform our product roadmaps.


Ensure product updates are thoroughly understood and incorporated into the training curriculum.
Conduct regular assessments to evaluate the effectiveness of the training program and the clinicians' understanding of AutoScribe.


Gather and analyze feedback from clinicians regarding note quality and triage the feedback to the clinical team.

~ About Ambience Healthcare: Ambience Healthcare's mission is to supercharge clinicians with breakthrough generative AI technology. These tools include an AI medical scribe, CDI assistant, after-visit summary, and specialist referral generator. By partnering with Ambience, healthcare systems see on average a 78% reduction in documentation time, rapid adoption among clinicians, and substantial ROI.


A degree in healthcare, nursing, or a related field


Proven experience in: Teaching or training, preferably in a healthcare setting or experience training others to use a software product


Strong knowledge of healthcare workflows and processes


Proficient in using technology and quick to learn new software


Flexible schedule: Ability to work flexible hours to accommodate clinicians' schedules and time zones.

~ Travel: Open to travel approximately 2-4 weeks per year for company offsites and/or going onsite for customers. The ideal candidate will have a strong healthcare background, a passion for teaching, with an enthusiasm for AI technology and healthcare innovation. An opportunity to work with cutting edge AI technology, on a product that dramatically improves the quality of life for healthcare providers and the quality of care they can provide to their patients
Dedicated budget for personal development, including access to world class mentors, advisors, and an in-house executive coach
Competitive salary and equity compensation with benefits including health, dental, and vision coverage, paid maternity/paternity leave, quarterly retreats, unlimited PTO, and a 401(k) plan

Top-tier venture firms: The best minds in AI: OpenAI Startup Fund, Jeff Dean, Richard Socher, Pieter Abbeel, AIX Ventures, and others
Healthcare industry leaders: Optum Ventures, Martin Ventures, the Frist family, Randy Parker, Anne Wojcicki, Jay Desai, Nish Bhat, Eren Bali, and others

#li-remote
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