Director, Commerical Operations

3 weeks ago

Boston MA, United States Gordon Brothers Full time

Job Description

Gordon Brothers is a global organization offering customized solutions for our clients across the service areas of valuations, dispositions, financing, and investment. Headquartered in Boston, MA, we operate with more than 450 employees in over 30 offices across five continents. We are a high-performing inclusive and diverse culture that fosters creativity, honesty, respect, and transparency while encouraging accountability and innovation. We pride ourselves on the skill, talent, and character of our people, and are always looking for bright, driven professionals to join our team.

The Director, Commercial Operations will lead important and highly strategic operational programs to drive forecast accuracy and visibility as well as sales productivity and efficiencies across our North American organization, and in proactive alignment with our international team. This individual will interact at all levels of the organization and will be critical in working with Go-to-Market executives as well as other cross functional stakeholders. This role will also be a meaningful and active member building technology and data infrastructure to enable and empower the organization. The Director will also participate in the development, reporting and analysis of the sales organization metrics, goals, and overall performance.

Job Responsibilities/Essential Job Functions:

  • Support the firm’s CIO by facilitating pipeline review and creating standardized leading indicators and metrics that can be acted upon to improve overall sales performance.
  • Drive continuous improvement on all related sales processes, documents, and tools to ensure ongoing standardization and simplification of the sales process.
  • Coordinate sales process improvement, management, and visibility while partnering with the organization.
  • Manage territory planning and sales resources optimization. Provide guidance, insight and recommendations to the leadership team focused on increased revenue growth while improving overall sales team performance and effectiveness.
  • Support sales strategy and enablement initiatives around sales process and methodology focused on improving productivity, win rates, and visibility, and track performance against goals.
  • Assist sales enablement in transition planning of new sales team members and on-boarding process.
  • Ensure sales team readiness and operational process as it relates to new products, sales strategy, and goals.
  • Identify areas for improvement, and design and facilitate successful implementation and adoption of new processes.
  • Work cross functionally with marketing, finance, and business analytics teams to solve complex business problems and drive strategic planning.

EDUCATION, EXPERIENCE

  • Bachelor’s degree in business or finance; MBA preferred.
  • 10 years’ experience in an analytical leadership role, providing strategic guidance and operational oversight in sales operations environment.
  • Sales experience a strong benefit.

KNOWLEDGE, SKILLS, ABILITIES

  • The successful candidate will have significant sales operations and analytics experience as well as experience building and scaling commercial operations in a high growth environment.
  • Demonstrated ability to be comfortable in a fast-paced environment with changing priorities.
  • Proven ability to be an advocate and champion with an easy to do business with approach.
  • Ability and desire to operate at strategic and granular levels.
  • Quick learner, curious and strong analytical skills; ability to dig into data, surface actionable insights with sound decision-making skills.
  • Results-oriented and demonstrated record of developing initiatives that drives productivity.
  • Strong communication skills, including establishing credibility and trust with customers and building influential relationships with partners in the business.
  • Adaptable, team player with outstanding communication skills and ability to work with all business areas.

Gordon Brothers is an Equal Opportunity Employer.

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