IT Support Mac Technician
2 weeks ago
*Description:* Where you can make an impact: Be our internal IT ‘go-to’ for help desk and desktop support spanning - hardware/software and network troubleshooting Basic knowledge in server computing, networking, phone setup/support, and business applications Take ownership of new hire onboarding, from creating accounts to handing over the equipment Escalate technical issues and coordinates with information technology staff to resolve problems and provide solutions Develop and enforce security best-practices Coordinate with external vendors to get equipment serviced Provide a high degree of professionalism, end-user satisfaction, and willingness to collaborate Your Experience: Excellent customer service skills macOS, iOS, and Windows troubleshooting skills Experience supporting Zoom and Zoom Rooms Ability to handle hardware and software tasks around refreshes and on/off-boards by coordinating with the appropriate teams and hiring managers Experience managing a ticket queue, maintaining SLAs and best practices for proper ticket handling Familiarity with creation and updating Help Desk runbooks Someone who ensures process, policy, and tools provide an excellent end-user experience -- be an advocate for the end-user Can coordinate and run AV events Proactively manages IT inventory of laptops, accessories, and software licenses Experienced with user management in Jamf, Okta, Google, Active Directory, BetterCloud, and other SaaS apps Nice to have: Apple Certified Support Professional Okta Certified Professional Jamf Certified Tech Jira Administrator Certification Jira Service Desk Administrator Certification *Skills:* okta, gmail, macos, jamf, Customer service, google suite, Windows, Imaging, mac, troubleshooting, desktop support, saas *Top Skills Details:* okta,gmail,macos,jamf,Customer service,google suite,Windows,Imaging *Additional Skills & Qualifications:*
- Primarily Mac environment, some windows
- Saas Apps - OKTA, DUO, Slack, JIRA, JAMF, Kandji (they aren't going to administer OKTA, but need to know how it works).
- JIRA Service Desk (ticketing system)
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
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IT Support Mac Technician
2 weeks ago
Scottsdale, United States TEKsystems Full timeDescription:Where you can make an impact:Be our internal IT ‘go-to’ for help desk and desktop support spanning - hardware/software and network troubleshootingBasic knowledge in server computing, networking, phone setup/support, and business applicationsTake ownership of new hire onboarding, from creating accounts to handing over the equipmentEscalate...
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Mac Systems Support Specialist/Admin
2 weeks ago
Scottsdale, AZ, United States TEKsystems Careers Full timeWe are looking for a Mac Systems Support Specialists/Admin for the Scottsdale area supporting one of our large enterprise companies.* *4+ years of Mac Desktop Support Troubleshooting* *Saas Application support: Okta (or another SSO), Slack, Zoom, Jira, JAMF/Kandji* *Be our internal IT ‘go-to’ for help desk and desktop support spanning - hardware/software...
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IT Support Mac Technician
2 weeks ago
Scottsdale, AZ, United States TEKsystems Full timeDescription:Where you can make an impact:Be our internal IT ‘go-to’ for help desk and desktop support spanning - hardware/software and network troubleshootingBasic knowledge in server computing, networking, phone setup/support, and business applicationsTake ownership of new hire onboarding, from creating accounts to handing over the equipmentEscalate...
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IT Support Mac Technician
2 weeks ago
Scottsdale, United States TEKsystems Full timeDescription: Where you can make an impact: Be our internal IT ‘go-to’ for help desk and desktop support spanning - hardware/software and network troubleshooting Basic knowledge in server computing, networking, phone setup/support, and business applications Take ownership of new hire onboarding, from creating accounts to handing over the equipment...
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Mac Systems Support Specialist/Admin
2 weeks ago
Scottsdale, AZ, United States TEKsystems Careers Full timeWe are looking for a Mac Systems Support Specialists/Admin for the Scottsdale area supporting one of our large enterprise companies.*Top Skills' Details*1. 4+ years of Mac Desktop Support Troubleshooting*2. Saas Application support: Okta (or another SSO), Slack, Zoom, Jira, JAMF/Kandji*3. G-suite experience*Job Description:*Be our internal IT ‘go-to’ for...
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Mac Systems Support Specialist/Admin
2 weeks ago
Scottsdale, United States TEKsystems Careers Full time*We are looking for a Mac Systems Support Specialists/Admin for the Scottsdale area supporting one of our large enterprise companies.* *Top Skills' Details* *1. 4+ years of Mac Desktop Support Troubleshooting* *2. Saas Application support: Okta (or another SSO), Slack, Zoom, Jira, JAMF/Kandji* *3. G-suite experience* *Job Description:* * Be our internal IT...
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Mac Systems Support Specialist/Admin
2 weeks ago
Scottsdale, United States TEKsystems Full timeWe are looking for a Mac Systems Support Specialists/Admin for the Scottsdale area supporting one of our large enterprise companies. Top Skills' Details 1. 4+ years of Mac Desktop Support Troubleshooting 2. Saas Application support: Okta (or another SSO), Slack, Zoom, Jira, JAMF/Kandji 3. G-suite experience Job Description: Be our internal IT go-to for help...
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Mac Systems Support Specialist/Admin
2 weeks ago
Scottsdale, United States TEKsystems Full timeWe are looking for a Mac Systems Support Specialists/Admin for the Scottsdale area supporting one of our large enterprise companies. Top Skills' Details 1. 4+ years of Mac Desktop Support Troubleshooting 2. Saas Application support: Okta (or another SSO), Slack, Zoom, Jira, JAMF/Kandji 3. G-suite experience Job Description: Be our internal IT ‘go-to’...
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Mac Systems Support Specialist/Admin
3 weeks ago
Scottsdale, United States TEKsystems Full timeWe are looking for a Mac Systems Support Specialists/Admin for the Scottsdale area supporting one of our large enterprise companies. Top Skills' Details 4+ years of Mac Desktop Support Troubleshooting Saas Application support: Okta (or another SSO), Slack, Zoom, Jira, JAMF/Kandji G-suite experience Job Description: Be our internal IT ‘go-to’...
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Executive Desktop Support
3 months ago
Scottsdale, United States Insight Global Full timePosition: Desktop Support TechnicianDuration: 1 yr long contractLocation: Onsite 5 days a week – Scottsdale, AZ 85260Hours: Will work standard AZ hours, but need to be able to work daylight saving hours in EST as wellMust-HavesTwo+ years of Desktop support experience supporting both windows and MAC environments (heavy mac preferred)Ability to go on...
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Executive Desktop Support
3 months ago
Scottsdale, United States Insight Global Full timePosition: Desktop Support TechnicianDuration: 1 yr long contractLocation: Onsite 5 days a week – Scottsdale, AZ 85260Hours: Will work standard AZ hours, but need to be able to work daylight saving hours in EST as wellMust-HavesTwo+ years of Desktop support experience supporting both windows and MAC environments (heavy mac preferred)Ability to go on...
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Scottsdale, AZ, United States TEKsystems Careers Full timeBe our internal IT ‘go-to’ for help desk and desktop support spanning - hardware/software and network troubleshooting Basic knowledge in server computing, networking, phone setup/support, and business applications Take ownership of new hire onboarding, from creating accounts to handing over the equipment Escalate technical issues and coordinates...
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Support Technician II
2 weeks ago
Scottsdale, United States www.exigotechnology.com Full timeJob PurposeJoin a 30 year IT firm based in Louisiana with clients throughout the US in the SMB and Enterprise space. Our progressive and unique approach to managed services keeps our teams focus on proactive issues and not on putting out fires. Responsible for providing Tier 2 I.T. support services in our managed services division. You will be solving IT...
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Desktop Support L3 Engineer VIP Support
4 days ago
Scottsdale, United States VDart Inc Full timeRole Desktop Support L3 Engineer (VIP Support) Location Scottsdale AZ Duration: Contract Job Description: The successful candidate will have the opportunity to: Possess strong interpersonal and relationship building/relationship management skills. He will be working closely with VIP/Executives users and should have supporting MAC devices. Managing the DSS...
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IT Field Support Specialist
6 days ago
Scottsdale, Arizona, United States Motion Recruitment Full timeJob Summary:Motion Recruitment is seeking a highly skilled Field Technician to join our team. As a Field Technician, you will be responsible for visiting our community build sites to set up and troubleshoot various technical equipment, including cable modems, printers, workstations, and satellite internet. You will also provide support for standard service...
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Support Technician II
2 months ago
Scottsdale, United States www.exigotechnology.com Full timeJob Purpose Join a 30 year IT firm based in Louisiana with clients throughout the US in the SMB and Enterprise space. Our progressive and unique approach to managed services keeps our teams focus on proactive issues and not on putting out fires. Responsible for providing Tier 2 I.T. support services in our managed services division. You will be solving IT...
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Desktop Support Engineer
2 weeks ago
Scottsdale, United States Danta Technologies Full timeSeeking for a Desktop Support Engineer L3 (VIP Support) in Scottsdale, AZ (Onsite) Possess strong interpersonal and relationship building/relationship management skills. He will be working closely with VIP/Executive users and should have supporting MAC devices. Managing the DSS technician team along with IC role also strong Analytical skills. Follow...
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Desktop Support Engineer
1 month ago
Scottsdale, United States Danta Technologies Full timeSeeking for a Desktop Support Engineer L3 (VIP Support) in Scottsdale, AZ (Onsite) Possess strong interpersonal and relationship building/relationship management skills. He will be working closely with VIP/Executive users and should have supporting MAC devices. Managing the DSS technician team along with IC role also strong Analytical skills. Follow...
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Information Technology Field Technician
1 month ago
Scottsdale, United States Motion Recruitment Full timeOur Client, a Global Homebuilder and Land Developer is looking for an IT Field Technician to join their team in Scottsdale, AZ!Pay: $40/hour***This Is A 3-6 Month Contract to Hire Position!***As the IT Field Technician, you will help support the Phoenix Territory, reporting to the primary office in Scottsdale, daily, before going out to various field...
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Information Technology Field Technician
1 month ago
Scottsdale, United States Motion Recruitment Full timeOur Client, a Global Homebuilder and Land Developer is looking for an IT Field Technician to join their team in Scottsdale, AZ!Pay: $40/hour***This Is A 3-6 Month Contract to Hire Position!***As the IT Field Technician, you will help support the Phoenix Territory, reporting to the primary office in Scottsdale, daily, before going out to various field...