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Manager, Worldwide Travel

1 month ago

Totowa NJ, United States DISH Full time

Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products and now we are building America's First Smart Network™.

Today, our brands include EchoStar, Hughes, DISH TV, Sling TV, Boost Mobile and GenMobile.
The In-Home Services field professionals lead all field operations and thousands of technicians across nearly 100 facilities across the country. Devoted to building a collaborative and committed group of employees who manage inventory, fleet and performance - IHS is the driving force that connects our customers with the industry's best products and services for DISH.
The Region Manager oversees all administration, warehouse and installation activities of the assigned territory; which includes several Operations Managers, multiple Field Operations Supervisors, the entire Warehouse function of several facilities, and hundreds of DISH Installation Technicians. This inspirational leader will ensure a high level of profitability, overall customer service/satisfaction, adequate staffing levels, training, internal and external business growth, and maximize asset utilization in order to achieve company goals. Directing P&L responsibilities and managing spending and inventory control within the Territory assigned
* Achieving installation, customer service, and performance metric goals for the Territory assigned
* Working autonomously in a fast paced environment, taking the initiative, managing multiple projects, and working to find solutions under tight time frames
* Overseeing all hiring, training and supervision of employees, as well as performance management, performance metrics, customer feedback, site visits, personal and team observations and feedback within the territory
* Traveling to meet and collaborate with team members and attend company meetings, functions, and training
* Bachelor's degree coupled with five plus years related District/Regional Operations experience; Flexible; able to manage responsibilities and priorities in a fast paced, growth oriented and time-critical environment, across a given market (500+ indirect reports)
* Ability to travel 50-75% of the time
* We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan;