Sr. UX Researcher
2 weeks ago
Role is 100% remote, preferability candidates sit in Seattle to occasionally go into their lab in SLU. *Top Skills' Details* Our client is looking for a UX Researcher to help reinvent how employees buy for work.
- Expertise in survey methodology, complex data analysis methods
- Experience vetting and managing vendors of survey respondent panels
- Experience documenting complex processes and workflows
- Plan and execute survey research on a wide variety of topics, such as brand, satisfaction, and pricing.
- Generate insights from survey data and customer feedback and drive UX, marketing, and messaging changes.
- Generate ideas on new or more efficient ways to answer questions that we have about customers.
- Collaborate with designers and product managers to solve problems with data.
- Additional Skills & Qualifications:*
- What you’ll do:*
- Plan and execute research using a wide variety of quantitative and qualitative methods with an emphasis on campaign measurement. This position will focus on survey research.
- Generate insights from survey data and customer feedback.
- Generate ideas on new or more efficient ways to answer questions that we have about customers.
- Collaborate with researchers and marketing on research projects.
- Work across all of our client to drive better research practices and bring attention to business customers.
- Plan & execute survey research on a wide variety of topics, such as brand, satisfaction, and pricing.
- Communicate project statuses at recurring cadences, identifying, and troubleshooting issues/roadblocks.
- Ensure deadlines are communicated to all internal and external parties.
- A day in the life:*
- 6+ years of experience in the field of quantitative research.
- A deep understanding of Market Research, UX research, agile UX, and user-centered design.
- Broad knowledge of research methodologies and the proven ability to execute the right methodology.
- Experience across both qualitative and quantitative research methods.
- Masters or PhD degree in an empirical psychology field, or equivalent experience preferred.
- Experience with advertising campaign research and measurement.
- Experience with RITE usability method and an understanding of how to impact design and product decisions in a fast-moving and fast-changing development environment.
- Training in psychology.
- Experience in B2B or B2C e-commerce or financial services.
- Medical, dental & vision
- 401(k)/Roth
- Insurance (Basic/Supplemental Life & AD&D)
- Short and long-term disability
- Health and Dependent Care Spending Accounts (HAS & DCFSA)
- Transportation benefits
- Employee Assistance Program
- Time off/Leave (PTO, Vacation, or Sick Leave)
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