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Technology and sales engineering services
3 months ago
Thales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billons of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000 organizations already rely on us to verify the identities of people and things, grant access to digital services, analyze vast quantities of information and encrypt data to make the connected world more secure.
Austin, TX (Hybrid/Remote)
Thales is seeking an experience Sales Engineer (SE) CIAM to join our team and play a key role in positioning and selling our Customer Identity and Access Management (CIAM) One Welcome platform. As a Sales Engineer (SE), you will collaborate with a Regional Sales Manager (RSM) to promote, position, and provide solutions for Thales' CIAM portfolio within Enterprise accounts, Partners, and GSI’s.
Sales Engineer will contribute to helping companies build, secure, and manage external relationships, encompassing both B2C and B2B use-cases. As a dynamic and consultative individual, your primary responsibility, is to effectively communicate the technical value of the Thales One Welcome platform.
Working within customer-facing sales teams alongside Regional Sales Managers, Sales Engineers, Architects, and Product Managers, you will ensure that each engagement and demonstration meets the client's expectations. Sales Engineer will become the trusted advisor for the customer's technical team, articulating the business value to various stakeholders, including client-side CxO architects and business users. Conduct product demonstrations and offer technical support to both prospects and customers throughout the sales process
Provide advanced technical training and consultation on CIAM products and capabilities to Partners, End-Users, and other departments as an integral part of the sales cycle
Conduct high-level risk assessments and feasibility analyses for bespoke customer solutions, requiring a sophisticated understanding of cybersecurity challenges to support sales negotiations
Collaborate seamlessly with the sales team to grasp the needs of prospects and customers, crafting and delivering compelling presentations and demonstrations that highlight the value of the Thales OneWelcome solution
Work closely with Product Management to assess and recommend technical enhancements based on market initiatives, competitive intelligence, or customer requirements
Create and implement comprehensive workflows and detailed responses to complex RFPs and RFIs, demonstrating extensive knowledge and creativity to boost sales proposals
Bachelor’s degree in a technical subject (e.g., Computer Science, Mathematics, or Engineering); or another relevant field of study; and/or equivalent work experience
10+ years pre-sales or professional services experience within an enterprise software or security company or system integrator, or equivalent
Strong understanding of CIAM and IAM lifecycles, and the ability to clearly articulate the value proposition of our CIAM solutions to the digital journey of our prospects and customers
Ability to write code and create automation scripts as well as IDP integrations and lookups. Including Java, Angular, React, Node.js, Express, Vue.js, and Next.js, applied to cybersecurity applications and operating systems (Linux, Windows, Unix, ect.)
Proven track record and demonstrable skills at presenting technical information at the business executive level or at the architect level
0, Radius, WS-Federation, OAuth, and OpenID Connect, Single Sign On, APIs and Context-Based Authentication), Security (encryption, access control, PKI, digital certificates etc.),, Identity Governance, Privilege Access Management, CRM/ERP/Service Management solutions, Python, PowerShell or Restful API.
If you’re excited about working with Thales, but not meeting the requirements for this position, we encourage you to join our Talent Community Thales provides an extensive benefits program for all full-time employees working 30 or more hours per week and their eligible dependents, including the following:
Elective Health, Dental, Vision, FSA/HSA, Voluntary Life and AD&D, Whole Group Life w/LTC, Critical Illness, Hospital Indemnity, Accident Insurance, Legal Plan, Identity Theft, and Pet Insurance.
Retirement Savings Plan after 30 days of employment with a company contribution and a match, and with no vesting period.
Company paid holidays and Paid Time Off.
Company provided Life Insurance, AD&D, Disability, Employee Assistance Plan, and Well-being Program.
LI-Remote
Qualified candidates with [a] criminal history will be considered and are not automatically disqualified, consistent with federal law, state law, and local ordinances.
Successful applicant must comply with federal contractor vaccine mandate requirements.
Thales champions inclusion and we believe diversity strengthens the fabric of our culture. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
