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Customer Experience Manager

2 months ago

Bozeman MT, United States Best Buy Full time

As the Assistant Manager at one of our retail stores, you’ll be responsible for supporting all areas of the store including sales, operations and services. You’ll work in close partnership with the General Manager to drive store performance and execution. This includes providing leadership and direction to sales floor employees. You’ll support a culture of flexibility, cross-training and skill development for the team.
Manage store leadership duties to ensure employees are efficiently deployed and remove barriers to deliver great customer experiences
Manage employee experiences, development and performance
Analyze performance indicators against business strategies and lead efforts to maximize or course-correct results across all spaces
Monitor results to identify opportunities in the store and drive the customer and employee experience in all business areas
Deploy resources in-store and in customers’ homes, including shift leads and third-party labor
Partner with the General Manager to drive a culture of flexibility and training associates in all departments
1 year of leadership experience in business, military or related fields
~2 years of sales or customer service experience

1 year of experience managing and reviewing operational expenses and revenue
~ We’re committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.
Physical and mental well-being support
As part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online and in customers’ homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. Best Buy is an equal opportunity employer.
Application deadline: PIQ1 PandoLogic. Category:Retail, Keywords:Assistant Store Manager, Location:Bozeman, MT-59715