Client/Customer Support Rep
3 weeks ago
Hendrick Collision Center (Durham)Location: 1606 Page Road Ext, Durham, North Carolina 27703 Hendrick Collision is looking to grow our customer service team. We are looking for the right individual with a passion for World-Class Customer Service who is ready to embark on an amazing career in the collision repair field. Our Customer Service Representatives interface regularly with customers, insurance providers, vendors, and our entire Collision Repair Team. This is an hourly position that has the opportunity for bonus incentives with long-term growth opportunities. Prior Automotive experienced is preferred but no required. Available Vision/Dental (No cost For Employee after 3 yrs)
-Paid Vacation, Sick Time and Paid Holidays
-Paid OEM and I-CAR training to grow your skillset
-Participates in required training
Complies with Company policies and procedures
Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties.
Reasonable accommodations may be made to enable individuals with medical conditions to perform the essential functions.
o Bachelor Degree
Desired Work Experience:
√ Previous Customer Service or administrative experience in a high volume environment desired. Computer Skills:
Basic computer skills to utilize the timekeeping system. Basic knowledge of Microsoft Office Products.
Scheduled shifts may include evening hours, weekends, and some holidays.
Duties are performed primarily at a desk in an office setting. Work includes frequent clerical and administrative responsibilities and interaction with customers, managers and employees.
Verbal and Writing Ability:
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Diversity is strength, and when we trust and respect one another we can work as a team to achieve at a high level.
Every day we recommit ourselves to the customer experience, and we are empowered to exceed the expectations of our customers.
Taking ownership of our actions and our decisions allows us to grow as individuals, and support each other as a team.
Minorities, women, veterans, and individuals with disabilities are encouraged to apply.
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