Rental Coordinator

3 weeks ago

Bartlett, Tennessee, United States Raymond Full time

With over 100 years of combined expertise, Heubel Shaw develops and deploys custom material handling solutions for the world's most trusted companies. As a certified Raymond dealer, we offer new and pre-owned lift trucks and forklifts, parts, storage solutions, integrated systems, fleet management and other services to support our client's operations.

We offer competitive pay, PTO/paid holidays, medical/dental/vision, retirement matching, tuition reimbursement, comprehensive training, and a variety of opportunities for professional growth.

Duties and Responsibilities:

  • Assist in daily rental operations in accordance with established operating methods, policies, procedures and state / federal regulations.
  • Work directly with the sales team and customers to locate rental equipment, determine correct specifications, and communicate availability and rates.
  • Administer rental invoicing processes and reports.
  • Assist customers with invoicing issues, issuing credits and adjustments when required.
  • Develop positive, long-term customer service relations.
  • Coordinate shipment of rental, used, and stock equipment.
  • Maintain records on all rental equipment, monitoring location and condition of all equipment at all branches.
  • Maintain filing system
  • Assist rental manager on various projects as assigned.
  • Assist in fielding incoming calls.
  • Various additional responsibilities as assigned by management.
  • Work with all departments to ensure quality of customer service.

Ideal candidate will possess:

-Prefer at least 5 years' experience in the material handling or similar industry.

-Must be able to multi-task, be organized, communicate effectively, and have the desire to provide the best customer experience possible.

-This position requires an understanding of lift truck and other material handling equipment specifications.

-Excellent communication and multi-tasking skills.

Minimum Qualifications:

-High School Diploma - Associate degree desirable.

-Five or more years administrative or equivalent experience.

-Candidates must be proficient in all Microsoft Office products.

#HEUCORP

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