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Client Setup Quality Analyst
4 months ago
Innova Solutions is immediately hiring for Client Setup Quality Analyst
Full-time - Contract
As Client Setup Quality Analyst, you will be:
Performs comprehensive group setup audits to identify processor accuracy and/or compliance issues to ensure quality setup for clients.
Responsible for quality review of medical product/benefit accuracy, pharmacy, and other ancillary products.
Identify new audit areas by trend analysis or audit samples.
Identify trends and process improvement opportunities through audit findings. Conducts audits of client setup documents, including benefit templates.
Document audit findings, draft audit summaries and comprehensive audit reports and present to Sales.
Audits Account Installation for new business groups in accordance with the established Underwriting guidelines.
Properly document and track assigned inventory.
Respond to inquiries regarding departmental procedures/policies from Account Executives, Client Set up, Brokers, Enrollment and Billing.
Develop and maintain positive client relationships with internal and external customers and Account Executives.
Bachelor’s Degree preferred.
Auditing, quality review or transaction processing experience required.
Proven effectiveness in managing project targets and deadlines. Demonstrated effective project management skills necessary.
Ability to audit client documents to ensure benefits and products are set up correctly.
High level technical aptitude required - ability to use Microsoft Office and to learn proprietary and vendor systems. Demonstrated experience with Microsoft products (Word, Excel, and Power Point.)
Qualified candidates should APPLY NOW for immediate consideration Pay Range*: $20- $26 Per hour.
*Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.
Medical & pharmacy coverage, Dental/vision insurance, 401(k), Health saving account (HSA) and Flexible spending account (FSA), Life Insurance, Pet Insurance, Short term and Long term Disability, Accident & Critical illness coverage, Pre-paid legal & ID theft protection, Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).
Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion. Through our global delivery centers across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields.
One of Largest IT Consulting Staffing firms in the USA - Recognized as #4 by Staffing Industry Analysts (SIA 2022)
One of the Largest Certified MBE Companies in the NMSDC Network (2022)
Website:
Innova Solutions is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at hr@innovasolutions.Innova Solutions (HireGenics/Volt) does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.
