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Client Setup Quality Assurance Specialist
2 months ago
Job Title: Client Setup Quality Assurance Specialist
Job Summary:
We are seeking a highly skilled Client Setup Quality Assurance Specialist to join our team at American CyberSystems, Inc. As a Client Setup Quality Assurance Specialist, you will be responsible for ensuring the quality of client setups and ensuring compliance with established processes and procedures.
Key Responsibilities:
- Audit client benefit setups and changes to ensure accuracy and compliance.
- Perform comprehensive group setup audits to identify processor accuracy and/or compliance issues.
- Review and analyze audit results from business vendors to ensure products are compliant with setup requirements and client contracted benefits.
- Oversee and review audit results to ensure quality setup for clients.
- Collaborate with cross-functional teams to identify and implement process improvements.
- Develop and maintain knowledge of healthcare products, benefits, and systems.
- Stay up-to-date with industry trends and regulatory requirements.
Requirements:
- Bachelor's Degree in a related field.
- Minimum 4 years of relevant experience in quality assurance, auditing, or a related field.
- Considerable knowledge of audit processes and requirements.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize multiple tasks.
Preferred Qualifications:
- Experience with Microsoft Office and proprietary systems.
- Knowledge of healthcare products, benefits, and systems.
- Certifications in quality assurance or a related field.
What We Offer:
- Competitive salary and benefits package.
- Opportunities for professional growth and development.
- Collaborative and dynamic work environment.