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Patient Service Representative/ Medical

2 months ago

Grand Rapids MN, United States Grand Itasca Full time

Our Patient Access Service Representatives love Grand Itasca for the stability, meaningful work and our great team. Grand Itasca is in the business of selecting employees that make the real difference, who go above and beyond to make our hospital/clinic run and work effectively. Are you someone looking to make a difference in the everyday functions of our hospital & clinic life? Grand Itasca is a great place for Patient Access Service Representatives. We're a non-profit organization with a clear vision of being the leader in transforming rural health care by achieving the highest levels of quality, access, and value. On-the-Job training
Patient Access Services Representative
Casual (as-needed basis)
Days/Evenings/Weekends
On-site at Grand Itasca Clinic & Hospital in Grand Rapids
The Patient Access Services Representative is responsible for completing the registration process within patients. They is responsible for verifying insurance and assuring that registrations are completed. They are responsible for initiating referrals and financially securing accounts.
Arrive all patients who come in for scheduled appointments by obtaining necessary consents, signatures, documents, and insurance verification from the patient.
Collect co-pays at time of service.
Engaging the Financial Advocates as needed.
Enter patient information and scan required documents in the scheduling system.
Collaborate with the Business Department to support revenue cycle.
Utilize great customer service skills with both patients and coworkers.
If you have these qualifications, we'd love to chat:
Must be 18 years of age or older.
One year of customer service experience.
Associate degree in business related field is preferred.
Great computer skills.
Fantastic customer service skills.
Adhere to all Grand Itasca Clinic & Hospital policies.
One year admitting experience and/or health insurance experience preferred.
Grand Itasca brings the benefits of a large and respected health system to our local community. We are a non-profit, state-of-the-art, integrated clinic and hospital that is proud to offer a range of high-quality providers, specialties and services to our community. Enjoy our patient-centered, comprehensive approach, close to home without venturing from the beauty of northern Minnesota.