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Patient Services Representative
1 month ago
Patient Services Representative - Beltline Health Center * Days - 40hrs/wk Shift: Days General Summary : Under the direction of the clinic Office Manager, the Patient Service Representative serves as the first point of contact between the clinic and patients. Essential duties include providing excellent customer service, patient registration, handling incoming and outgoing calls, scheduling appointments and assisting patients with forms. In addition, the Patient Service Representative must be highly organized and have excellent interpersonal skills. This position operates in a fast pace environment and is considered a crucial link between the patient and care team. Requirements: High school education or equivalent Prior administrative or clerical experience in a clinical setting preferred Knowledge of medical terminology and coding preferred Excellent customer service and interpersonal skills; demonstrated ability to work with diverse groups of people Well developed verbal and written communication skills Strong telephone skills and etiquette Knowledge of basic math and office procedures Ability to work under pressure with minimal supervision Proven flexibility and willingness to handle a variety of tasks Basic computer knowledge and skills Experience with computer data entry and strong typing skills Essential Functions and Responsibilities : Welcomes and greets all patients and visitors, in person or over the phone. Answers and directs all incoming calls. Takes complete and accurate patient messages that need to be relayed to the care team. Schedules patient appointments and handles inquires. Collaborates with the care team to maintain and improve patient care and service. Registers patients according to established protocols and manages assigned work queues. Assists patients in completing all necessary forms and documentation. Ensures accurate billing information for patients. Maintains patient correspondence and follow-up calls. Collects payment and reconciles cash draw. Ensures reception area, office files and front desk are well maintained. Maintains patient privacy and confidentiality. Performs other clerical duties as assigned. Category: Admin & Clerical, Customer Service, Health Care Requisition #: req8090 FTE status: 1 On-call: No Weekends: No #J-18808-Ljbffr
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Patient Services Billing Representative
1 month ago
Grand Rapids, United States HealthBridge Financial Full timeJob DescriptionJob DescriptionPatient Services Billing RepresentativeHealthBridge Financial, Inc. is a first-of-its kind financial security solution that provides a resource to help patients bridge the gap between the high cost of healthcare and their financial wellbeing. Patient Services Billing Representatives are responsible for the day-to-day activities...
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Patient Services Representative
3 months ago
Grand Rapids, United States My Community Dental Centers Full timeOverview: Patient Services Representative Full-Time Kentwood, MI Wage Range $18-$20 Position Summary As a valued member of our team, our Patient Services Representatives (PSRs) play an integral role in creating lasting impressions that promote a positive patient experience. The PSR role is essential in building a patient-centric culture that fosters loyalty...
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Patient Access Services Representative
2 months ago
Grand Rapids, United States Grand Itasca Full timeWhat You Can Expect: Our Patient Access Service Representatives love Grand Itasca for the stability, meaningful work and our great team. Grand Itasca is in the business of selecting employees that make the real difference, who go above and beyond to make our hospital/clinic run and work effectively. Are you someone looking to make a difference in the...
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Patient Access Services Representative
3 months ago
Grand Rapids, United States Grand Itasca Full timeJob DescriptionJob DescriptionWhat You Can Expect:Our Patient Access Service Representatives love Grand Itasca for the stability, meaningful work and our great team. Grand Itasca is in the business of selecting employees that make the real difference, who go above and beyond to make our hospital/clinic run and work effectively. Are you someone looking to...
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Patient Services Representative Gastroenterology
2 months ago
Grand Rapids, United States Spectrum Health System Full timeProvides clerical support in complex matters to assist in the delivery of quality health care services. Essential Functions. Responsible for complex patient/customer problem solving, including high level discernment when registering patients in trea Patient Services, Representative, Patient, Health, Healthcare, Insurance
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Patient Access Services Representative
1 month ago
Grand Rapids, United States Grand Itasca Full timeWhat You Can Expect: Our Patient Access Service Representatives love Grand Itasca for the stability, meaningful work and our great team. Grand Itasca is in the business of selecting employees that make the real difference, who go above and beyond to make our hospital/clinic run and work effectively. Are you someone looking to make a difference in the...
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Patient Access Services Representative
3 weeks ago
Grand Rapids, United States Grand Itasca Full timeWhat You Can Expect: Our Patient Access Service Representatives love Grand Itasca for the stability, meaningful work and our great team. Grand Itasca is in the business of selecting employees that make the real difference, who go above and beyond to make our hospital/clinic run and work effectively. Are you someone looking to make a difference in the...
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Patient Access Services Representative
2 months ago
Grand Rapids, United States Grand Itasca Full timeJob DescriptionJob DescriptionWhat You Can Expect:Our Patient Access Service Representatives love Grand Itasca for the stability, meaningful work and our great team. Grand Itasca is in the business of selecting employees that make the real difference, who go above and beyond to make our hospital/clinic run and work effectively. Are you someone looking to...
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Patient Access Services Representative
1 month ago
Grand Rapids, United States Grand Itasca Full timeJob DescriptionJob DescriptionWhat You Can Expect:Our Patient Access Service Representatives love Grand Itasca for the stability, meaningful work and our great team. Grand Itasca is in the business of selecting employees that make the real difference, who go above and beyond to make our hospital/clinic run and work effectively. Are you someone looking to...
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Senior Patient Service Representative
2 months ago
Grand Rapids, United States Spectrum Health System Full timeOrganizes day-to-day clerical function in the delivery of quality healthcare services through the utilization of standard work. Provides functional guidance to clerical team members. Essential Functions. Oversees development and delivery of functio Representative, Patient Services, Patient, Senior, Service, Health, Retail, Healthcare
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Patient Service Representative
6 days ago
Grand Rapids, United States Mary Free Bed Rehabilitation Hospital Full timeSummary Greet, provide information, and respond to the needs of patients, families, staff, and other visitors at the check-in/out desk including appointment check-in and out, registration, authorization/verification of insurance(s), explanation of benefits; collection of co-pays, assistance with way finding, or other services or resources for a program...
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Grand Rapids, United States Spectrum Health System Full timeProvides clerical support in complex matters to assist in the delivery of quality health care services. Essential Functions. Responsible for complex patient/customer problem solving, including high level discernment when registering patients in trea Patient Services, Representative, Pharmacy, Ambulatory, Patient, Health, Healthcare
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Grand Rapids, United States Spectrum Health System Full timeProvides clerical support in complex matters to assist in the delivery of quality health care services. Essential Functions. Responsible for complex patient/customer problem solving, including high level discernment when registering patients in trea Patient Services, Representative, Coordinator, Patient, Health, Healthcare, Insurance
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Grand Rapids, United States Spectrum Health System Full timeProvides clerical support in complex matters to assist in the delivery of quality health care services. Essential Functions. Responsible for complex patient/customer problem solving, including high level discernment when registering patients in trea Patient Services, Representative, Clinic, Pediatric, Patient, Health, Healthcare
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Patient Service Representative
2 weeks ago
Grand Rapids, United States Mary Free Bed Rehabilitation Hospital Full timeSummaryGreet, provide information, and respond to the needs of patients, families, staff, and other visitors at the check-in/out desk including appointment check-in and out, registration, authorization/verification of insurance(s), explanation of benefits; collection of co-pays, assistance with way finding, or other services or resources for a program...
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Senior Patient Service Representative
2 months ago
Grand Rapids, United States Mary Free Bed Rehabilitation Hospital Full timeMary Free Bed Summary We have the great privilege of helping patients and families re-build their lives. It's extraordinarily meaningful work and the reason we greet the day with optimism and anticipation. When patients "Ask for Mary," they experience a culture that has been sculpted for more than a century. Our hallmark is to carefully listen to patients...
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Senior Patient Service Representative
2 weeks ago
Grand Rapids, United States Mary Free Bed Rehabilitation Hospital Full timeMary Free Bed Summary We have the great privilege of helping patients and families re-build their lives. It's extraordinarily meaningful work and the reason we greet the day with optimism and anticipation. When patients "Ask for Mary," they experience a culture that has been sculpted for more than a century. Our hallmark is to carefully listen to patients...
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Grand Rapids, United States Spectrum Health System Full timeProvides clerical support in complex matters to assist in the delivery of quality health care services. Essential Functions. Responsible for complex patient/customer problem solving, including high level discernment when registering patients in trea Surgery, Patient Services, Representative, Oncology, Patient, Health, Healthcare
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Patient Service Representative
2 months ago
Grand Rapids, United States Mary Free Bed Rehabilitation Hospital Full timeMary Free Bed Summary We have the great privilege of helping patients and families re-build their lives. It's extraordinarily meaningful work and the reason we greet the day with optimism and anticipation. When patients "Ask for Mary," they experience a culture that has been sculpted for more than a century. Our hallmark is to carefully listen to patients...
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Patient Registration Representative
2 months ago
Grand Rapids, United States Metro Health Full timeGeneral Summary: Under the direction of the Manager – Patient Access, the Patient Registration Representative is responsible for obtaining demographic and insurance information from patients and/or their representatives to ensure prompt financial reimbursement. Requirements: High School diploma, GED, or equivalent. College education of 1-2 years,...