Patient Service Representative
3 weeks ago
SummaryGreet, provide information, and respond to the needs of patients, families, staff, and other visitors at the check-in/out desk including appointment check-in and out, registration, authorization/verification of insurance(s), explanation of benefits; collection of co-pays, assistance with way finding, or other services or resources for a program specific multidisciplinary department. Interact in a customer focused manner during referral processing. Provide office support for all Scheduling and Patient Financial Services staff. Work cooperatively with other departments and outpatient staff/leadership to assure financial reimbursement for outpatient services.Essential Job ResponsibilitiesGreet, provide information, and respond to the needs of patients, families, staff, and other visitors at the check-in/out deskAccurately collect and analyze all required demographic, insurance/financial, and clinical data elements necessary to pre-register and register all types of patientsCoordinate/schedule initial evaluation and subsequent patient appointments for multi-disciplines based on patient needsManage calls from insurance/care managers to coordinate multidisciplinary care for patientsCollect any expected charge for service provided and complete timely posting of cash collections, accepting and generating appropriate receipts for monies and credit card payments receivedProvide financial guidance to achieve a mutually acceptable resolution of the expected self-pay balance including options of payment and charity careReceive and properly respond to telephone, electronic, or face-to-face inquiries from patients or their legal representativesPerform all other appropriate activities as directed and as necessary to meet the patient's needs and to achieve expected departmental and organizational outcomesProvide various other responsibilities and clerical/therapist support as delegated by managerEssential Job QualificationsMinimum of the GED/Diploma, Associates degree preferredComputer experience with high accuracy level of data entry.Excellent telephone and customer service skills.Outstanding organizational, interpersonal, communication, and overall customer service skills.Ability to perform in a high paced environment with a positive attitude and interact with professional staff appropriately.Preferred Job QualificationsBachelor's Degree in a health-related fieldMinimum 12-18 months' work experience in healthcare with scheduling and/or PFS related job duties.Working knowledge of ICD-10-CM and CPT coding classification systems.Knowledge of medical terminology and clinical rehabilitation.Physical Requirements:Able to exert up to 10-20 pounds of force occasionally (up to 1/3 of the time)Able to lift, carry, push, pull, up to 10-20 pounds occasionallyAble to sit for the majority of the time but may involve brief periods of time involving walking or standing.Able to use keyboard frequently (1/3 to 2/3 of the time)Commitment to Diversity, Equity and InclusionEmbrace Diversity, Equity, and Inclusion, by: Treating everyone with dignity and respect Opening more doors to opportunities for underrepresented cultures Growing talent and people Evaluating and eliminating disparities Taking action against injustices, bias and racism Honoring our differences and how to collaborate Educating staff, patients, and the communities we care for Restoring Hope and Freedom, together Mary Free Bed is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, genetic information, veteran status, disability or other legally protected characteristic.
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Patient Services Representative
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Patient Services Representative
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Grand Rapids, United States University of Michigan Health-West Full timeUniversity of Michigan Health-West (Formally Metro Health) is seeking Patient Services Representatives for various shifts General Summary: Under the direction of the clinic Office Manager, the Patient Service Representative serves as the first point of contact between the clinic and patients. Essential duties include providing excellent customer service,...
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Patient Service Representative
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Grand Rapids, United States LTS Full timeLTS-Health Wellness Center Patient Service Representative LTS is seeking Patient Service Representative for mobile and static wellness centers in Grand Rapids, MI. Employees must work in compliance with LTS policies, procedures, professional standards, and program protocols. Proven reliability and attention to detail required. LTS, is an award-winning...
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Patient Services Billing Representative
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Grand Rapids, United States HealthBridge Financial Full timeJob DescriptionJob DescriptionPatient Services Billing RepresentativeHealthBridge Financial, Inc. is a first-of-its kind financial security solution that provides a resource to help patients bridge the gap between the high cost of healthcare and their financial wellbeing. Patient Services Billing Representatives are responsible for the day-to-day activities...
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Patient Services Representative
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Grand Rapids, United States My Community Dental Centers Full timeOverview: Patient Services Representative Full-Time Kentwood, MI Wage Range $18-$20 Position Summary As a valued member of our team, our Patient Services Representatives (PSRs) play an integral role in creating lasting impressions that promote a positive patient experience. The PSR role is essential in building a patient-centric culture that fosters loyalty...
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Grand Rapids, United States Grand Itasca Full timeWhat You Can Expect: Our Patient Access Service Representatives love Grand Itasca for the stability, meaningful work and our great team. Grand Itasca is in the business of selecting employees that make the real difference, who go above and beyond to make our hospital/clinic run and work effectively. Are you someone looking to make a difference in the...
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Patient Access Services Representative
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Patient Services Representative Gastroenterology
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Grand Rapids, United States Spectrum Health System Full timeProvides clerical support in complex matters to assist in the delivery of quality health care services. Essential Functions. Responsible for complex patient/customer problem solving, including high level discernment when registering patients in trea Patient Services, Representative, Patient, Health, Healthcare, Insurance
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Patient Access Services Representative
1 month ago
Grand Rapids, United States Grand Itasca Full timeWhat You Can Expect: Our Patient Access Service Representatives love Grand Itasca for the stability, meaningful work and our great team. Grand Itasca is in the business of selecting employees that make the real difference, who go above and beyond to make our hospital/clinic run and work effectively. Are you someone looking to make a difference in the...
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Patient Access Services Representative
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Grand Rapids, United States Grand Itasca Full timeWhat You Can Expect: Our Patient Access Service Representatives love Grand Itasca for the stability, meaningful work and our great team. Grand Itasca is in the business of selecting employees that make the real difference, who go above and beyond to make our hospital/clinic run and work effectively. Are you someone looking to make a difference in the...
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Patient Access Services Representative
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Grand Rapids, United States Grand Itasca Full timeJob DescriptionJob DescriptionWhat You Can Expect:Our Patient Access Service Representatives love Grand Itasca for the stability, meaningful work and our great team. Grand Itasca is in the business of selecting employees that make the real difference, who go above and beyond to make our hospital/clinic run and work effectively. Are you someone looking to...
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Senior Patient Service Representative
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Grand Rapids, United States Spectrum Health System Full timeOrganizes day-to-day clerical function in the delivery of quality healthcare services through the utilization of standard work. Provides functional guidance to clerical team members. Essential Functions. Oversees development and delivery of functio Representative, Patient Services, Patient, Senior, Service, Health, Retail, Healthcare
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Patient Services Representative
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Grand Rapids, United States Balance Health Full timeJob Type Full-time Description ABOUT US For over 55 years, Weil Foot & Ankle Institute (WFAI) has been considered one of the innovative world leaders in the enhancement and improvement of care for foot and ankle medical conditions, sports medicine and clinical programs. Our mission is to improve the quality of life in a patient focused environment by...
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Senior Patient Service Representative
3 days ago
Grand Rapids, United States Mary Free Bed Rehabilitation Full timeMary Free Bed Summary We have the great privilege of helping patients and families re-build their lives. It's extraordinarily meaningful work and the reason we greet the day with optimism and anticipation. When patients "Ask for Mary," they experience a culture that has been sculpted for more than a century. Our hallmark is to carefully listen to patients...
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Senior Patient Service Representative
4 days ago
Grand Rapids, United States Mary Free Bed Rehabilitation Hospital Full timeMary Free Bed Summary We have the great privilege of helping patients and families re-build their lives. It's extraordinarily meaningful work and the reason we greet the day with optimism and anticipation. When patients "Ask for Mary," they experience a culture that has been sculpted for more than a century. Our hallmark is to carefully listen to patients...
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Grand Rapids, United States Spectrum Health System Full timeProvides clerical support in complex matters to assist in the delivery of quality health care services. Essential Functions. Responsible for complex patient/customer problem solving, including high level discernment when registering patients in trea Patient Services, Representative, Pharmacy, Ambulatory, Patient, Health, Healthcare
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Grand Rapids, United States Spectrum Health System Full timeProvides clerical support in complex matters to assist in the delivery of quality health care services. Essential Functions. Responsible for complex patient/customer problem solving, including high level discernment when registering patients in trea Patient Services, Representative, Coordinator, Patient, Health, Healthcare, Insurance
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Grand Rapids, Michigan, United States Corewell Health Full timeJob SummaryAs a Patient Services Representative Associate at Corewell Health, you will play a vital role in delivering exceptional patient care and support services. This position requires a high level of attention to detail, excellent communication skills, and the ability to work effectively in a fast-paced environment.Key ResponsibilitiesConcierge...
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Grand Rapids, United States Spectrum Health System Full timeProvides clerical support in complex matters to assist in the delivery of quality health care services. Essential Functions. Responsible for complex patient/customer problem solving, including high level discernment when registering patients in trea Patient Services, Representative, Clinic, Pediatric, Patient, Health, Healthcare
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Patient Service Representative
4 days ago
Grand Rapids, United States Mary Free Bed Rehabilitation Full timeMary Free Bed Summary We have the great privilege of helping patients and families re-build their lives. It's extraordinarily meaningful work and the reason we greet the day with optimism and anticipation. When patients "Ask for Mary," they experience a culture that has been sculpted for more than a century. Our hallmark is to carefully listen to patients...
