Member Support Specialist
2 weeks ago
POSITION DESCRIPTION
POSITION TITLE : Member Experience Specialist (MES)
FLSA STATUS : Hourly
COMPENSATION : Base rate of $11.40 per hour, plus $2 - $4 commission eligibility for memberships and personal training sales
JOIN OUR TEAM
At VASA Fitness, we want to create an uplifting experience for everyone by offering inclusive, accessible, and on-trend fitness. The foundation of our brand is rooted in a culture centered on unity, passion, love, integrity, fun, and trust. Because our culture is alive--embodied by members and team members alike--VASA is a place where lives are changed because of authentic connections made within our supportive community.
BENEFITS
We offer a competitive, all-encompassing benefits package which includes healthcare benefits for employees who work 20+ hours per week. All employees receive two complimentary gym memberships--one for themselves and another to give away--plus 401k options.
- 30+ hours per week employees: Paid Time Off (hourly), Health, Dental, Vision Benefits and Paid Parental Leave (in addition to above)
- 40 hours per week employees: Flexible Vacation Plan (salary) & Paid Holidays (in addition to above)
Come join VASA Fitness and work with a passionate, fun, and united team
We are proud to be a 'Great Place to Work' certified company
PURPOSE
The Member Experience Specialist is responsible for delivering a fun and meaningful experience to our members and guests every visit. This includes greeting our members in a friendly manner, creating personal connections with them, ensuring problems are reported in a timely manner, organizing equipment, and keeping the club sparkling clean. This is accomplished through the execution of our operational standards. The MES team is responsible for creating a great first impression of VASA Fitness, selling memberships, driving upgrades, and touring guests and members around the gym.
DELIVERABLES
- Demonstrates a genuine, kind attitude when interacting with Guests and Members.
- Greets guests and members with a smile, eye contact, and courteous tone.
- Ability to anticipate guest and member needs and respond accordingly by providing clear direction, accurate information, and support through our tools and technology.
- Be familiar with our membership plans, pricing, amenities, add-on options, and class formats.
- Provide club tours following the Guest to Member Journey, sell memberships, help members upgrade, book personal training consultations (PTC), and sign members up for personal training.
- Consistently find ways to improve the Guest and Member experience by sharing member feedback with leadership and collaborate with their team to implement ideas.
- Execute daily responsibilities to VASA's high standards, which is done by following guest and member check-in processes and procedures, completing daily cleaning and hourly club walks, restocking merchandise, and processing REVIVE sales.
-
Support Officers
2 weeks ago
Utah, United States VASA Fitness Full timePOSITION DESCRIPTION POSITION TITLE: Member Experience Specialist (MES) FLSA STATUS: Hourly COMPENSATION: Base rate of $11.40 per hour, plus $2 - $4 commission eligibility for memberships and personal training sales! JOIN OUR TEAM At VASA Fitness, we want to create an uplifting experience for everyone by offering inclusive, accessible, and on-trend...
-
Client Support Specialist II
1 week ago
Provo, Utah, United States Intercontinental Exchange Holdings, Inc. Full timeOverview: Job Purpose The Client Support Specialist I acts as a subject-matter and product-area specialist to provide support to our customer base utilizing Simplifile products, services, platform technologies, and workflows. As an escalation point, the Client Support Specialist I endeavors to deliver complete resolutions in a timely and consistent...
-
Product Support Specialist I
1 week ago
Draper, Utah, United States Xplor Full timeJob Description You’ll join our team in our Personal Services vertical as a Product Support Specialist — the team that provides the support and expertise to speciality care businesses like dry-cleaners and laundry services. We build the platforms they need to support their customers and keep life moving. Assist customers with hardware and software...
-
Transit System Support Specialist
3 weeks ago
Park City, Utah, United States Royalty Hospitality Staffing Full timeIn this role, you’ll be on the ground floor of this exciting operation ensuring that our driver-partners have a smooth interaction and experience, while delivering exceptional service to the company's riders. Our client is on the cutting edge of mobility, building revolutionary technology that’s changing the way people get around. It's on-demand...
-
Clearfield, Utah, United States Spectrum Comm Inc Full timeSpectrum is seeking highly qualified Cleared Transition Managers, Engineers, and Specialist to support our new program located in Utah. Transition Personnel list Journeyman Program Manager Senior Technical Project Manager Senior Program Analyst Senior Modeling & Sim Engineer Journeyman Modeling & Sim Engineer Principal Equipment Specialist ...
-
Digital Member Identity Intelligence Analyst
4 weeks ago
Roy, Utah, United States America First Credit Union Full timeOverview: This position is responsible for leveraging risk decisioning in the authentication channel and managing the case management portion of the Adaptive Authentication risk engine. Other additional risk engine layers inserted into the authentication path will also be managed by the Identity Analytics and Intelligence Analyst. The position will take...
-
Client Care Specialist: Utah
4 days ago
Orem, Utah, United States Pressed Floral Full timeCompany Description Pressed Floral is a bespoke floral preservation company based in Orem, Utah, that preserves life's special moments through fine art. Serving clients nationwide, our goal is to create sentiments that will last forever. Role Description This is a part-time, on-site role for a Client Care Specialist. As a crucial member of our team, you...
-
Payor Relations Specialist
3 weeks ago
Provo, Utah, United States Ernest Health Full timeOverview: At Utah Valley Specialty Hospital, we are passionate about patient care! We provide critical care services to patients recovering from serious illnesses or injuries and has earned The Joint Commission’s Respiratory Failure Certification. Often our patients require additional critical care services for medically complex conditions such as trauma,...
-
Charter Coordination Specialist
3 weeks ago
Saint George, Utah, United States SkyWest Airlines Full timeAbout SkyWest: Charter Coordination Specialist The Charter Coordination Specialist is an entry level position with great career advancement opportunities. In this role, you will ensure that arrangements are made for each charter flight and communicate any challenges to customers, charter brokers, crew members, and FBOs. As a SkyWest employee you’ll...
-
Utah, United States Walmart Full timeIt's a great time to join our growing Facility Services Team with Walmart - we are hiring HVAC Refrigeration Specialists in a variety of areas across the state of Utah and offering a robust relocation package for those that qualify. HVAC Refrigeration Specialist Compensation: Sign-on bonuses (where available and offered) not included in above compensation...
-
Marketing Specialist
5 days ago
Sandy, Utah, United States Meritage Homes Corporation Full timeResponsibilities: Meritage Homes is looking for a Marketing Specialist for our Salt Lake City Division. Reporting to the Regional Marketing Director, this person will focus on the implementation of division marketing support and strategic partnership. Responsibilities: Serve as the primary marketing resource for the Regional Marketing Director and...
-
Operations Specialist II
2 weeks ago
Salt Lake City, Utah, United States First Citizens Bank Full timeOverview: This position provides advanced operational support for a business unit in the execution of daily activities in support of the SVB Go platform. Facilitates processes and associate workflow while ensuring compliance with all applicable regulations and policies. Maintains records or systems crucial for business operations. Answers inquiries and...
-
Employment Standards Specialist
5 days ago
Saint George, Utah, United States SkyWest Airlines Full timeAbout SkyWest: Looking for a dynamic job with great benefits? As an Employment Standards Specialist you will put your critical thinking skills to work in a collaborative team environment. The result is a rewarding opportunity to learn many different facets of the SkyWest operation, and make a difference within every single department of the company. As...
-
SWC Sales Specialist
3 weeks ago
Saint George, Utah, United States SkyWest Airlines Full timeAbout SkyWest: The Charter Sales Specialist is instrumental in maximizing revenue, optimizing financial performance, and driving charter sales across assigned markets. This multifaceted position entails utilizing forecasting tools, market data, and charter sales strategies to implement revenue management strategies, adjust pricing, and identify revenue...
-
Help Desk Support Technician | Hybrid
4 days ago
South Jordan, Utah, United States HireVue Inc Full timeJob Description The Help Desk Support Technician is a highly organized self-starter with excellent attention to detail who supports HireVue’s help desk needs, creating an effective and efficient workforce that supports the needs of our internal team members. Reporting to the help desk team lead, the Help Desk Support Technician is responsible for working...
-
Registered Nurse Operating Room, Pool
4 weeks ago
Logan, Utah, United States SCA Health Full timeOverview: Today, SCA Health has grown to 11,000 teammates who care for 1 million patients each year and support physician specialists holistically in many aspects of patient care. Together, our teammates create value in specialty care by aligning physicians, health plans and health systems around a common goal: delivering on the quadruple aim of high-quality...
-
Legal Administrative Support
4 weeks ago
Salt Lake City, Utah, United States State Farm Full timeOverview: We are not just offering a job but a meaningful career! Come join our passionate team! As a Fortune 50 company, we hire the best employees to serve our customers, making us a leader in the insurance and financial services industry. State Farm embraces diversity and inclusion to ensure a workforce that is engaged, builds on the strengths and...
-
Marketing Specialist
2 weeks ago
Sandy, Utah, United States Meritage Homes Corporation Full timeResponsibilities: Prepare sales meeting presentations to introduce new marketing materials. Develop, prepare and execute monthly marketing plans with Regional Marketing Director Develop monthly and quarterly plans for outreach to support campaigns, new community openings and struggling communities Coordinate all events such as trade-show planning and...
-
Billing Specialist
4 weeks ago
West Valley City, Utah, United States C.R. England Full timeOverview: Position: Billing Specialist Location: Corporate Office Compensation: $18.00/hr - $22.00/hr Schedule: M - F 8AM - 5PM About C.R. England, Inc. Founded in 1920, C.R. England, Inc. is headquartered in Salt Lake City, UT and is one of North America’s premier transportation companies. C.R. England is an industry leader in...
-
Label Compliance Specialist
1 week ago
Salt Lake City, Utah, United States Amare Global Full timePlease note that this is HYBRID role where the ideal candidate will be required to work in our Lehi, UT office 1-2 days per week. As a Label Compliance Specialist at Amare Global, you will play a crucial role in ensuring that all product labels comply with regulatory requirements set forth by relevant authorities such as the FDA (Food and Drug...