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Resident Services Coordinator, licensed practical nurse
3 months ago
To be considered for an interview, please make sure your application is full in line with the job specs as found below.
Must maintain current Michigan licensure or registration, as well as current first-aid and CPR certification. Combined nursing and management experience. Compassion for serving our resident population. Innovative and creative thinking processes. Very good communication skills: both verbal and written – including electronic communication via email and Electronic Care Plans. Strong leadership and motivational skills for effective staff supervision, training, and leadership; Excellent clinical skills, with experience caring for persons with age related health concerns including dementia. Experience and training in medication management and ability to educate staff. Exemplary time management and organizational skills. Must be able to pass the state mandated criminal background screening and random drug testing.
Conduct and Coordinate the Personal Service Assessment for each resident upon residency (not more than 30 days prior to move in, or the day of move in) as well as periodic review of the Assessment throughout the resident’s stay at this living center, in accord with the guidelines of the Operations Manual. (30 days post residency, 90 days thereafter as well as when there is a change in condition, an acute episode, or hospitalization, or care and treatment in a SNF or rehab center.) * Develop care plan in response to needs identified in the assessment. * Evaluate residents’ continuing needs, condition, care, and then update plan of care as required. * Oversee and coordinate services with outside/ancillary service providers as needed to assure individual resident needs are met: podiatry, pharmacy, home health, vision, dental, PT, etc. * Oversee the appropriate documenting of medical history, physician’s orders, transfer and pre-residency information, EMAR, resident observation notes, and resident task completion. * Review resident’s COMPLETE medical and social history. * Visit residents who may be in the hospital or SNF/Rehab center to assure the resident is able to return to the living center prior to their discharge from care. * Assures Communication of diet orders to Culinary Service Department (required for ALL residents). as needed for each resident, individually. * Oversee proper monitoring of resident records – monitoring content, rule compliance, etc. * Conduct weekly Safety Review of Resident Incident and Fall reports; submit report to HPM-AL Assistant Director of Clinical Operations weekly. * Complete required medical chart forms, including any insurance forms. * Conduct quarterly Infection Prevention Committee meetings to analyze the infections from the previous 3 months and determining a plan to prevent future infections. Also, assure there is an entry in the care plan to describe the location of the wound, and who is overseeing the care of the wound.
Management:
* Oversee all Resident Services Personnel: Clinical Coordinator (where applicable), Shift Supervisors, Med Techs, Resident Support staff, and Records Specialist (where applicable). * Hire and terminate employees in accordance with company’s policy and under the direction of the Administrator and ORBIS. Assure sufficient staff is hired, trained, and performing the duties necessary to provide quality care and service to meet resident needs and maintain compliance with licensing and budget. * Assures all resident services staff is adequately trained to fulfill the duties which they are required to perform, including use of equipment relevant to resident care and services. Utilizes ON SHIFT staffing program and assures that staffing is adequate. * Evaluate work site injury reports and worker’s compensation claims. * Assures that staff respond to call times appropriately Compliance with Licensing, HPM, PACE and MI Choice Waiver Compliance with all federal, state, and local rules and regulations. * Compliance with Corporate Operations Manual - implementation and enforcement of policies & procedures for daily operations. * Prepare and submit all required reports to Corporate Office. * Adhere to all company personnel directives as per the manual of operations and procedures. * Assist administrator in oversight of operation. * Assure budget compliance in supplies, labor, resident revenue (accuracy in level of care assessment, as well as timely service plan reviews and submission of documentation to corporate billing department). * Regulatory compliance with HFA rules, HPM policies and procedures. * Other duties as assigned or as may be necessary to assure that the goals and objectives of this living center are fulfilled * Attend HPM meetings virtually or in person as directed * Observe residents for any change in condition (physical, emotional, cognitive, or behavioral) * Comply with infection control protocols * Provides information such as brochures and informational packets, to all inquiries with the intent of achieving application for residency or waiting list status. * Conducts tours for prospective residents, families, and referral resources. * Participates in Manager-On-Duty weeknight and weekend rotation with Administrator and other managers. * Share administrative on-call responsibility for the residence.
The Resident Services Coordinator must be on site sufficient hours to assure that resident services are provided in keeping with current resident service plans. (Hours include evenings, midnights and weekends as needed to assure proper care and service to residents of this HPM-ALC. Participates in Manager on Duty rotation of evenings and weekends, as well as holiday on call coverage. RSC is expected to visit the overnight shift at least once per quarter. ON CALL 24/7 for resident services concerns and emergencies.
After 60 days of employment, you are eligible for optional health, dental and vision insurance.
After 90 days of employment, you are eligible for a 90-day review with a potential increase in pay based on performance.
Annual review with raise based on performance.
Full time position- Salary
Have a look at Bay Ridge Assisted Living Center Google Reviews for first hand testimonials from residents and family to learn about our reputation
Heritage Property Management is committed to excellence in all we do. That includes hiring and supporting team members who share our core values. When you work with us, you’ll see first-hand how important our residents are to us, and how our six core values: Honesty, Quality, Respect, Teamwork, Potential, and Balance reflect in our everyday interactions.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
