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Senior IT Manager

2 months ago

Englewood CO, United States DISH Full time

Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products and now we are building America’s First Smart Network™. Today, our brands include EchoStar, Hughes, DISH TV, Sling TV, Boost Mobile and GenMobile.

Whether through research and development, technology innovation or solution engineering, our people play vital roles in connecting consumers with the products and platforms of tomorrow.

Our Commercial Wireless Digital Experience team is building out the future of our Enterprise B2B applications. We envision an automated ecosystem enabling self-service capabilities for customer onboarding, operation, developer capabilities, and a marketplace of services and capabilities that we will provide in the build-out and creative utilization of the first open-RAN 5G network in the US.
Deliver high-quality customer experience and execute efficient software delivery processes
Staff, coach, and lead highly engaged individuals and teams 
Leverage Salesforce platforms to innovate and drive the best possible outcomes for digital customer experiences 

Bachelor's degree in computer science, information systems, or other technology-related field or equivalent number of years of experience
~5+ years of Salesforce and or other CRM Application Management experience
~5+ years experience operating in scaled Agile software delivery environment
~ Current Salesforce Certifications preferred

 
Experience maintaining executive-level communications, reports, and statuses 
Experience at least two full life-cycle Salesforce Lightning implementations with strong expertise in two of the following modules: Sales Cloud, Service Cloud, and Experience Cloud
Experience managing at least two large-scale full-life cycle implementations of CRM solutions
Strong understanding of SDLC methodologies (Agile, SCRUM, RUP, other)
We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; By applying, you consent to your information being transmitted by GenZJobs to the Employer, as data controller, through the Employer’s data processor SonicJobs.
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