technical support rep jobs in New York

MS Shift is a fast-growing enterprise SaaS platform powering security and operations for global hospitality brands. We are seeking a Tech Support Specialist to provide first-level and second-level support to our global hotel clients. This role will troubleshoot technical issues, assist with system configurations, and work closely with development and QA...

The TeamThe Technical Support Team is usually the first line of communication between incident.io and our customers.We’re part of Product Development, and we’re crucial in ensuring our customers have the best possible experience with our product.It’s typical for us to jump on customer calls if needed, discuss best approaches, and provide support when a...

Technical Support AnalystRain is the global stablecoin payments platform for enterprises, neobanks, platforms, developers, and AI agents. Our technology allows partners to move, store, and use stablecoins instantly and compliantly through global

Customer Support Engineer (Product / Technical Support)Location: Remote Timezone: Within CET ±3 hoursAbout UsCogram is a productivity platform for the architecture, engineering, and construction (AEC) industry. We automate core workflows including meeting notes, site reports, email management, project administration, and RFP bidding. We're backed by YC,...

Position Title: Technical Support Specialist IPay Range: $27.47 - 38.30Department: ITReports to: Manager, Technical SupportLocation: Hybrid, NYC AreaSchedule: Full-time; 10am - 6pm Monday - FridayVibrant Emotional Health’s groundbreaking solutions have delivered high quality services and support, when, where and how people need it for over 50 years....

About Acedevshop Acedevshop is a software development agency with a team of approximately 50 experienced software engineers. We specialize in technical consulting, custom software development, and end-to-end project delivery. As part of our growth strategy, we are expanding our presence in the U.S. market through structured partnerships with U.S.-based...

LORENZ IS HIRING!As a Technical Support Engineer, you'll provide first- and second-line technical support to pharmaceutical, biotechnology, medical device, and health agency customers, diagnosing issues, delivering fixes, and documenting defects so our R&D teams can resolve them in the product. Your work keeps mission-critical regulatory systems...

Lyra Technology Group is a private equity-backed holding company that invests in and operates industry leading technology service businesses. Our companies are operated independently by exceptional management teams. Companies that join our group retain the employees, name, and culture that have made them successful. As a platform of Evergreen Services Group,...

High Performance Networking Technical Support EngineerCornelis Networks delivers the world's highest performance scale-out networking solutions for AI and HPC datacenters. Our differentiated architecture seamlessly integrates hardware, software and system level technologies to maximize the efficiency of GPU, CPU and accelerator-based compute clusters at any...

Customer Support Rep. -Japanese BilingualNew York, New York, United States$ 50,000.00 - 90,000.00 (US Dollar)Customer Support RepresentativeResponds to service related customer inquiries, trouble, and/or complaints by phone and email. Instructs network carriers to troubleshoot circuit outages and usability issues. Communicates with application service...

Technical Support EngineerLiveRamp is shaping the future of responsible data collaboration between the world's leading brands, retailers, financial services providers, and healthcare innovators. As consumers embrace new AI-driven experiences, the LiveRamp data collaboration network exponentially expands the breadth and accuracy of the data on which marketing...

Lyra Technology Group is a private equity-backed holding company that invests in and operates industry leading technology service businesses. Our companies are operated independently by exceptional management teams. Companies that join our group retain the employees, name, and culture that have made them successful. As a platform...

hackajob is collaborating with BlackRock to connect them with exceptional professionals for this role. About this role The team provides 24x7 support to C-level executives and their executive assistants, handling tasks such as installing, diagnosing, repairing, maintaining, and upgrading end-user hardware and software. The team is skilled in supporting...

To support a growing Blockchain Incubator, the part-time Technical Operations Support Engineer will develop diagnostic tools, monitor production systems for various blockchain applications, and manage incident responses while working remotely on a contract basis. Key responsibilitiesDevelop and implement a support framework, including diagnostic tools and...

Technical Support Engineermonday.com is the AI work platform powering the most ambitious teams. 250,000+ customers across departments use us to bring people, workflows, and AI agents together on one flexible platform where AI doesn't just assist, it executes. We move fast, build things that matter, and foster an ownership-driven culture where you're...

We are partnering with one of the world’s most prestigious and sophisticated financial institutions, to hire a Technical Support Engineer for its New York technology team. Our client operates at the intersection of finance and cutting-edge technology, supporting highly complex, fast-moving global trading environments. The organization is known for an...

Overview We are looking for an experienced Tier 2 Technical Support Engineer to join our Managed Services team. This role is ideal for someone who has real MSP helpdesk experience, understands the pace of supporting multiple clients, and takes ownership of tickets from troubleshooting through resolution. Prior experience working on an internal MSP...

Company Description At TheraDriver, we are on a mission to revolutionize Autism Care. We empower both autism care clinics and parents of autistic children by providing exceptional technology and services including; AI-Enabled Scheduling, Family Care Groups, Behavior Technician (RBT) Training, Parent Care & Coaches, Care Operations Analytics and AI-Powered...

Leading the global Cybersecurity Technical Support organization, the full-time remote Cybersecurity Technical Support Director will set strategic direction, manage a high-performing team, and enhance customer experience by implementing best practices and overseeing operational performance across various support environments. Key responsibilitiesDevelop and...

Working remotely in a full-time capacity, the Senior Consultant, Technical Sales Support will provide technical expertise and sales support during the sales process, influencing customer decisions and facilitating the implementation of logistics management solutions. Key responsibilitiesPresenting to and influencing C-Suite healthcare executives while...