technical support manager jobs in New York

Atlantic Partners Corporation provided pay rangeThis range is provided by Atlantic Partners Corporation. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay range$60.00/hr - $75.00/hrDirect message the job poster from Atlantic Partners CorporationDirector at Atlantic Partners CorporationThe Manager...

Your role This position is responsible for the technical success of omni-channel support and technical guidance within the Global Support Organization for multiple products/ solutions and underlying technologies using superior expertise in technical skills, guidance, mentorship, and leadership. You will: * Managers are expected to deliver a superior...

Your role This position is responsible for the technical success of omni-channel support and technical guidance within the Global Support Organization for multiple products/ solutions and underlying technologies using superior expertise in technical skills, guidance, mentorship, and leadership. You will: Managers are expected to deliver a superior customer...

Cribl seeks a Technical Support Manager to lead a highly technical support team focused on customer success. You will guide engineers, handle escalations, review metrics, and drive CSAT through proactive process improvements. The role demands strong communication, mentoring ability, and comfort with on-call duties; experience with Cribl, Splunk, Elastic,...

Edwards Vacuum LLC is seeking a senior leader to guide the regional technical support team, focusing on delivering top-tier customer experience and accelerating case progression across multiple products and technologies.You will mentor staff, analyze performance, and work with cross-functional teams to implement improvements, while maintaining high...

Full-time Description  Discover Your Next Big Opportunity: See Why Quality Vision International Is the Place to Be!   Schedule: Monday - Friday, 8:00AM-4:30PM Salary: $75,000-$100,000 annually, based on experience Location: Rochester, NY Position Overview:The Technical Support Manager leads OGP’s internal technical support function—serving as...

Leading a regional team of Partner/Support Engineers, the full-time salaried Technical Support Engineering Manager will own partner and advertiser relationships, drive team performance, and manage complex technical escalations while operating in a remote/hybrid environment. Key responsibilitiesLead, coach, and develop a team of Partner/Support Engineers,...

This role oversees daily service operations, supports end users and helps ensure that technology solutions are reliable, secure, and aligned with operational needs. This role manages staff and resources, establishes service standards, and uses data and analytics to monitor trends, identify improvements, and inform leadership decisions. This role also helps...

DescriptionThe Senior Technical Support Manager leads a team of technical support professionals responsible for delivering exceptional customer experiences and resolving complex technical issues. This role provides strategic and operational leadership across support functions, ensuring service excellence, SLA achievement, effective escalation management,...

Why Join GEICO? At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive on relentless innovation to exceed our customers' expectations while making a real impact on local...

Technical Support Specialist | Remote | Construction Tech / HVAC / MEP Shields Group Search is partnering with a fast-growing, venture-backed construction technology startup building AI-native software for commercial HVAC, electrical, and plumbing suppliers and subcontractors. The company is transforming the quoting, takeoff, and bid management process for...

Senior Technical Customer Support AgentSenior Technical Customer Support Agents handle more complex customer issues and act as a bridge between frontline Support, Support leadership, Product, Engineering, Customer Success, and Ops. This role owns advanced troubleshooting, sensitive customer handling and de-escalation, clean internal documentation, and strong...

MS Shift is a fast-growing enterprise SaaS platform powering security and operations for global hospitality brands. We are seeking a Tech Support Specialist to provide first-level and second-level support to our global hotel clients. This role will troubleshoot technical issues, assist with system configurations, and work closely with development and QA...

Role : Technical Support Representative (TSR) (5 Months Contract) Experience : 0 to 1 Years Work Model: 100% Remote (Work from Home). Must Requiremen t: Must have a dedicated, quiet workspace with high-speed internet connectivity. Own Laptop/Desktop Interview Steps- Assessment test , 1 interview Job Description: The Technical Support Representative (TSR)...

itrinity is hiring a Senior Technical Customer Support to own UptimeRobot support end to end, handling the busiest queue with 20,000+ conversations a year. This role is fully remote with US time zone hours and open to candidates based in Mexico and other Latin American countries. You will diagnose, reproduce, and escalate with evidence, improve knowledge...

TSMG is seeking a Remote Audio Recording Specialist to record Swiss German clips from a home setup. You will follow scripts, monitor microphone technique, and ensure high-quality submissions with complete metadata. This entry-level role offers flexibility and no prior experience is required. Ideal candidates are native Swiss German speakers with a quiet...

Technical Support Location: Menlo Park CA, Washington DC, Seattle, New York (Onsite) Contract duration: 12+ months Technical Experience Needed: Active Directory (AD) Operations and management GSuite (GMail, GChat, etc) Operations and management Computer Operating System Management (Windows, MacOS, Linux) Phone Operating System Management (iOS, Android)...

The TeamThe Technical Support Team is usually the first line of communication between incident.io and our customers.We’re part of Product Development, and we’re crucial in ensuring our customers have the best possible experience with our product.It’s typical for us to jump on customer calls if needed, discuss best approaches, and provide support when a...

Technical Manager (Remote / Overseas OK) – HUZLE Location: Fully remote – work from anywhere (overseas candidates welcome) Type: Full-time or part-time flexible Compensation: $25/hour starting wage Language: Fluent English required About the Role huzle.com is looking for a hands-on Technical Manager who can bridge the gap between our technical...

Position Title: Technical Support Specialist IPay Range: $27.47 - 38.30Department: ITReports to: Manager, Technical SupportLocation: Hybrid, NYC AreaSchedule: Full-time; 10am - 6pm Monday - FridayVibrant Emotional Health’s groundbreaking solutions have delivered high quality services and support, when, where and how people need it for over 50 years....