technical support engineer jobs in New York

LORENZ IS HIRING!As a Technical Support Engineer, you'll provide first- and second-line technical support to pharmaceutical, biotechnology, medical device, and health agency customers, diagnosing issues, delivering fixes, and documenting defects so our R&D teams can resolve them in the product. Your work keeps mission-critical regulatory systems...

The TeamThe Technical Support Team is usually the first line of communication between incident.io and our customers.We’re part of Product Development, and we’re crucial in ensuring our customers have the best possible experience with our product.It’s typical for us to jump on customer calls if needed, discuss best approaches, and provide support when a...

LORENZ IS HIRING!As a Technical Support Engineer, you'll provide first- and second-line technical support to pharmaceutical, biotechnology, medical device, and health agency customers, diagnosing issues, delivering fixes, and documenting defects so our R&D teams can resolve them in the product. Your work keeps mission-critical regulatory systems...

High Performance Networking Technical Support EngineerCornelis Networks delivers the world's highest performance scale-out networking solutions for AI and HPC datacenters. Our differentiated architecture seamlessly integrates hardware, software and system level technologies to maximize the efficiency of GPU, CPU and accelerator-based compute clusters at any...

About Acedevshop Acedevshop is a software development agency with a team of approximately 50 experienced software engineers. We specialize in technical consulting, custom software development, and end-to-end project delivery. As part of our growth strategy, we are expanding our presence in the U.S. market through structured partnerships with U.S.-based...

Lyra Technology Group is a private equity-backed holding company that invests in and operates industry leading technology service businesses. Our companies are operated independently by exceptional management teams. Companies that join our group retain the employees, name, and culture that have made them successful. As a platform...

LORENZ IS HIRING! As a Technical Support Engineer, you'll provide first- and second-line technical support to pharmaceutical, biotechnology, medical device, and health agency customers, diagnosing issues, delivering fixes, and documenting defects so our R&D teams can resolve them in the product. Your work keeps mission-critical regulatory systems...

Lyra Technology Group is a private equity-backed holding company that invests in and operates industry leading technology service businesses. Our companies are operated independently by exceptional management teams. Companies that join our group retain the employees, name, and culture that have made them successful. As a platform of Evergreen Services Group,...

Technical Support EngineerLiveRamp is shaping the future of responsible data collaboration between the world's leading brands, retailers, financial services providers, and healthcare innovators. As consumers embrace new AI-driven experiences, the LiveRamp data collaboration network exponentially expands the breadth and accuracy of the data on which marketing...

Technical Support Engineermonday.com is the AI work platform powering the most ambitious teams. 250,000+ customers across departments use us to bring people, workflows, and AI agents together on one flexible platform where AI doesn't just assist, it executes. We move fast, build things that matter, and foster an ownership-driven culture where you're...

Client Services Technician I – MSP / Field Support New York City | On-Site | $60K–$75K A growing New York City-based Managed Service Provider is looking for a Client Services Technician I to join its technical team. The company provides high-touch IT support, cybersecurity, cloud infrastructure, and emerging AI solutions to organizations where...

Key Responsibilities: Customer Technical Support : Serve as the primary technical point of contact for our clients, delivering responsive, empathetic, and precise technical support through help desk tickets, email, and direct communication channels. Issue Diagnosis & Escalation : Investigate and reproduce customer-reported issues, conduct thorough...

Overview We are looking for an experienced Tier 2 Technical Support Engineer to join our Managed Services team. This role is ideal for someone who has real MSP helpdesk experience, understands the pace of supporting multiple clients, and takes ownership of tickets from troubleshooting through resolution. Prior experience working on an internal...

We are partnering with one of the world’s most prestigious and sophisticated financial institutions, to hire a Technical Support Engineer for its New York technology team. Our client operates at the intersection of finance and cutting-edge technology, supporting highly complex, fast-moving global trading environments. The organization is known for an...

Alloy Is Where You Belong!Alloy is the AI-powered identity and fraud prevention platform that accelerates onboarding, stops fraud, and scales compliance across the customer lifecycle so financial organizations can grow without limits. More than 900 of the world's leading financial institutions and fintechs trust Alloy for smarter risk management that drives...

The Technical Support Engineer will also analyze and resolve software application issues and work closely with the Support Manager to ensure correct resolution. Candidates must be energetic possess a strong motivation to learn new technologies and provide remarkable customer service. High level of communication and follow through skills are two key strengths...

Tier 2 Technical Support EngineerWe are looking for an experienced Tier 2 Technical Support Engineer to join our Managed Services team. This role is ideal for someone who has real MSP helpdesk experience, understands the pace of supporting multiple clients, and takes ownership of tickets from troubleshooting through resolution. Prior experience working on an...

Technical Support Engineer Location: Long Island, New York | Hybrid A growing healthcare technology company is seeking a Technical Support Engineer to support U.S.-based customers using integrated software and hardware systems. This hands-on, customer-facing role serves as the first point of contact for technical support and focuses primarily on software and...

PeopleSoft Technical Support Engineer – ConsultantRemote Duration: 12-month contract with possibility of extension Location: Remote Job ID: 7588 Why Is This Position OpenNew position to provide backfill support PeopleSoft HR during the transition to a new HR/FIN ERP system. Scope Of The ProjectBackfill support of Clemson University's highly complex...

To support a growing Blockchain Incubator, the part-time Technical Operations Support Engineer will develop diagnostic tools, monitor production systems for various blockchain applications, and manage incident responses while working remotely on a contract basis. Key responsibilitiesDevelop and implement a support framework, including diagnostic tools and...