problem manager

Optimum is seeking a Lead Change Management professional to own the Problem Management process for an assigned service area. The role focuses on leading root-cause investigations, maintaining the problems/actions queue, and driving repeat-incident reduction, partnering with Change Management to scope and track RCA-driven changes.As a Lead (no direct...

MFS Investments in Boston is seeking a senior IT Service Management Lead Engineer to govern Incident and Problem Management, drive stability, and improve operational resilience. You will coordinate major incidents from detection through resolution, working with service owners and technical teams to restore services and prevent recurrences.The role emphasizes...

Devoteam está buscando un Incident and Problem Manager para un gran cliente del sector bancario. La posición es 100% teletrabajo. Serás responsable de la gobernanza y ejecución de los procesos de incidentes y problemas, dirigir las revisiones de servicio, garantizar RCA completo y el cumplimiento de SLA/OLA y de los KPI. Se requieren excelentes...

Truist Financial Corporation is seeking a Senior Technology Operations Consultant to enhance problem management through automation and reliability engineering. The role blends live problem management with scripting, dashboards, and ServiceNow workflows to reduce toil and shorten incident-to-root cause cycles. In office five days a week, you will work with...

Bread Financial in Columbus, OH is hiring a Senior Incident and Problem Management Analyst to oversee Major Incidents and RCA efforts, aligning ITIL practices to Bread Financial processes. You will develop training, drive process improvements, and report metrics to leadership, while mentoring peers and enhancing communications across brands and IT teams. The...

The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, youll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.Need...

The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, youll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.Need...

We're Hiring: IT Problem Management Analyst 📍 Locations: Lafayette, LA | Knoxville, TN | Columbia, SC | Birmingham, AL We are seeking an experienced IT Problem Management Analyst to drive root cause analysis, identify recurring production issues, and improve operational reliability within an enterprise IT environment. Key Responsibilities: * Conduct...

Problem Support ManagerCWS seeks a Problem Support Manager to lead the problem management function for the U.S. Customs and Border Protection's (CBP) Network Operations Center (NOC) contract. The Problem Support Manager leads the Problem Management function, ensuring identification and elimination of root causes impacting network availability. Duties &...

Job TitleManages the design, implementation of information technology infrastructure, including computer application systems, computer and communication systems, network and related systems.ResponsibilitiesManages the hardware and software inventory and procurement.Develops analytical and reporting tools, feasibility studies, and recommendations for...

Peraton is seeking a Problem Manager to proactively identify and resolve underlying causes of incidents across the GCC enterprise. You will drive RCA, coordinate with cross‑functional teams, and promote continuous improvement for service reliability.The role requires DoD/ government experience, ITIL v4 expertise, and strong communication. You will manage...

Manages the design, implementation of information technology infrastructure, including computer application systems, computer and communication systems, network and related systems. Responsibilities * Manages the hardware and software inventory and procurement. * Develops analytical and reporting tools, feasibility studies, and recommendations for...

AMERICAN SYSTEMS is an employee-owned federal government contractor supporting national priority programs through our strategic solutions in the areas of Information Technology, Test & Evaluation, Program Mission Support, Engineering & Analysis, and Training. We are seeking an experienced Problem Support Manager to lead problem management for the Network...

Bloomreach is hiring a Senior Incident & Problem Manager to own the end-to-end incident discipline across Loomi’s Marketing and Search products. You will lead live incidents, drive a unified incident process, and communicate clearly with customers and executives. The role requires 5+ years of incident management, willingness for 24/7 on-call coverage, and...

The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.Need...

CWS seeks a Problem Support Manager to lead the problem management function for the U.S. Customs and Border Protection's (CBP) Network Operations Center (NOC) contract. The Problem Support Manager leads the Problem Management function, ensuring identification and elimination of root causes impacting network availability. Duties & Responsibilities * Conduct...

The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.Need...

Type of Requisition:Regular Clearance Level Must Currently Possess: Top Secret Clearance Level Must Be Able to Obtain: Top Secret Public Trust/Other Required: NoneJob Family:IT Infrastructure and OperationsJob Qualifications:Skills: Information Technology (IT) Services, Information Technology Operations, Problem Management Certifications: None Experience: 5...

Northwestern Mutual Investment Services, LLC is seeking an Assistant Director of Major Incident & Problem Management to lead enterprise incident response, governance, and problem management. You will partner across technology and business teams to restore services quickly and strengthen resilience.You will guide executive communications, oversee on-call...

WGU is seeking a Problem Analyst to coordinate resolution of highly technical support issues affecting student- and staff-facing products and tools. You will serve as a technical expert for complex incident resolution and may support change management processes, including CAB, while mentoring others in technical expertise and customer service. This role...