problem manager

361 problem manager job listings in United States. Find daily updated positions from leading job boards.

  • Senior Incident

    1 week ago


    Town of Easton, WI, United States Alliance Data Systems, Inc. Full-time $101,000 - $161,000

    Bread Financial is seeking a Senior Incident and Problem Management Analyst to lead Major Incidents and RCA efforts, aligning to ITIL-adapted practices. You will define KPIs, develop analytic materials, and drive continuous process improvements across the organization.Responsibilities include monitoring SLAs, guiding weekly change meetings, mentoring...


  • Raleigh, NC, United States Truist Full-time $120,000 - $160,000

    Truist in Raleigh, NC is seeking a Problem Management Automation and Reliability Engineering Senior Technology Operations Consultant to reduce toil by automating repetitive tasks and performing live problem management.The role builds ServiceNow workflows, dashboards, and scripts, with emphasis on secure, auditable systems in a regulated financial...

  • Service Manager

    4 days ago


    United States Anveta Full-time

    Title: Service Manager (ITIL / Incident, Problem & Change)Location: Remote (Must be based in US)Duration: 12 monthsOverviewWe are seeking an experienced Service Manager to support a long-term project for a leading software company headquartered in San Ramon, California. The role will lead the transition of a newly acquired company's Incident, Problem, and...


  • High Point, NC, United States ScaleAdvantage Corp Full-time $87,000 - $139,000

    ScaleAdvantage Corp in High Point, NC seeks a Merchandise Manager to translate Problem Solving for non-technical audiences and to steer estimation and prioritization in a fast-paced environment. You will mentor teammates, communicate clearly under ambiguity, and keep client-facing accounts steady as volumes rise.The role offers a clear growth track and a...


  • United States Jobleads-US Full-time

    RTX is seeking a highly experienced Program Manager in Tucson, AZ, to lead CORE-based problem solving and cross-functional teams. The role focuses on driving CORE, Shainin, and Sologic adoption to improve execution and program health, with travel as needed. The ideal candidate has extensive program management experience, RCCA expertise, and strong...

  • Service Manager

    4 days ago


    United States Baer Group Full-time

    Baer is looking for Service Manager (ITIL / Incident, Problem & Change) for a 12-month remote project Title: Service Manager (ITIL / Incident, Problem & Change) Location: Remote (Must be based in US) Duration: 12 months Rate: Hourly Plus Expenses Reimbursed Alignment: W2 or C2C Overview We are seeking an experienced Service Manager to support a...


  • United States Metropolitan Transportation Authority Full-time

    Metropolitan Transportation Authority is seeking an Operations Analytics & Problem Management Fellow (Undergrad) for Spring, onsite at 2 Broadway, NYC. The role focuses on data analysis, incident and problem management, and operational reporting, with exposure to AI and automation initiatives. The assignment runs for at least 12 months and emphasizes...


  • Charlotte, NC, United States Truist Full-time $120,000 - $180,000

    Need Help?If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response).Regular or Temporary: RegularLanguage Fluency: English (Required)Work Shift: 1st shift (United States of America)Please review the...

  • Senior Incident

    1 week ago


    Columbus, OH, United States Bread Financial Group Full-time $101,000 - $161,000

    Bread Financial is seeking a Senior Incident and Problem Management Analyst to oversee major incidents and RCA efforts, aligning practices with ITIL-adapted processes. The role emphasizes KPI tracking, data analysis, and continuous process improvement across the IT organization.Responsibilities include monitoring SLA adherence, coordinating with Change...


  • Wilson, NC, United States Truist Full-time $120,000 - $150,000

    Need Help?If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response).Regular or Temporary: RegularLanguage Fluency: English (Required)Work Shift: 1st shift (United States of America)Please review the...


  • Raleigh, NC, United States Truist Full-time $120,000 - $160,000

    Need Help?If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response).Regular or Temporary: RegularLanguage Fluency: English (Required)Work Shift: 1st shift (United States of America)Please review the...

  • Service Manager

    5 days ago


    Atlanta, GA, United States Baer Group The Full-time

    Baer is looking for Service Manager (ITIL / Incident, Problem & Change) for a 12-month remote project Title: Service Manager (ITIL / Incident, Problem & Change) Location: Remote (Must be based in US) Duration: 12 months Rate: Hourly Plus Expenses Reimbursed Alignment: W2 or C2C Overview We are seeking an experienced Service Manager to support a long-term...


  • United States Ross Stores Full-time

    Ross Stores is seeking a Call Center Manager in Minneapolis, MN, offering a remote arrangement with a salary band of $99,000–$144,000. The role emphasizes problem solving, leadership, and driving conversions while maintaining high-quality client onboarding and retention. You will manage key sales accounts, train team members, and report metrics to...


  • Charlotte, NC, United States SunTrust Investment Services, Inc. Full-time

    Problem Management Automation and Reliability Engineering - Senior Technology Operations Consultant The Problem Management Automation and Reliability Engineering - Senior Technology Operations Consultant works inside Problem Management with a primary focus on reducing toil. The role does double duty. You work live Problem Management alongside the Problem...


  • United States The Clearing House Full-time

    The Clearing House in North Carolina is seeking an Incident Management Analyst to coordinate the incident management process, particularly during major incidents. The successful applicant will analyze incident data, support resolution efforts, and assist in managing processes. Applicants should have 2+ years of experience with incident management, excellent...


  • New York, NY, United States New York Life Insurance Co. Full-time $133,000 - $190,000

    Location Designation: Hybrid - 3 days per quarterTechnology, Data, AI and Ventures:Within the Tech, Data, AI, Ventures (TDAV) organization, our work is guided by a shared vision: deploying the power of technology, data, AI and ventures to accelerate sustainable competitive advantage for New York Life's businesses. We build solutions that power how we serve...


  • Columbus, Ohio, United States Bread Financial Full-time $100,800 - $161,300 Contract

    Every career journey is personal. That's why we empower you with the tools and support to create your own success story. Be challenged. Be heard. Be valued. Be you ... be here. Job Summary The Senior Incident and Problem Management Analyst will join the team which is responsible for the oversite of all Major Incidents and Problem RCA efforts related to...


  • United States Lyft Full-time

    Lyft is seeking a remote Program Manager to own problem solving and drive high standards across initiatives. With 8 years of experience, you will partner with teams to deliver value, protect the customer experience, and raise the bar for performance. The role emphasizes clear handoffs, risk mitigation, and disciplined documentation, while supporting a...


  • Atlanta, GA, United States Inspire Brands Full-time $120,000 - $150,000

    The Senior Incident & Problem Management Analyst is responsible for ensuring a cohesive Incident Management, Major Incident Management, and Problem Management practice across Inspire Brands Shared Services. This role leads the Major Incident Management process supporting Shared Services, E-Commerce, Infrastructure, and other critical enterprise platforms.The...

  • Service Manager

    4 days ago


    Atlanta, GA, United States The Baer Group Salary Full-time

    Baer is looking for Service Manager (ITIL / Incident, Problem & Change) for a 12-month remote project Title: Service Manager (ITIL / Incident, Problem & Change)Location: Remote (Must be based in US)Duration: 12 monthsRate: Hourly Plus Expenses ReimbursedAlignment: W2 or C2C Overview We are seeking an experienced Service Manager to support a long-term project...