Jobs: one contact center

Job TypeFull-time Description The Contact Center Agent provides assistance and guidance for members in a variety of areas through the remote branch experience. The Contact Center Agent primarily handles inbound calls, and may conduct transactions, answer routine account questions, and resolve issues to ensure excellent service for members who utilize...

Looking for a career opportunity in banking? At One Nevada Credit Union, employees matter and we could have the perfect opportunity for you Our employees play a huge role in our continued success - if you join us, you'll enjoy a full range of benefits: o A diverse and dedicated team of financial services professionals o An extremely generous compensation...

Overview: In 1979, the Rhode Island Blood Center was established by the hospitals in Rhode Island as a private, not for profit agency to collect, test, and distribute blood products. Today, the Rhode Blood Center is a division of New York Blood Center and is among the nation's premium providers of blood products and services and an integral part of the Rhode...

Job DescriptionJob DescriptionJob Opening: Contact Center SpecialistJoin Greenville Federal Credit Union as a Contact Center Specialist and step into a dynamic role where your communication skills will shine This exciting position offers the opportunity to be a key player in assisting our members with their financial needs. As a Contact Center Specialist,...

Job Summary The successful candidate will have work force management (WFM) experience and experience with real-time analysis (RTA). Other necessary skills/experience are: scheduling, intraday management, contact center, queue management, adherence tracking, optimization, efficiency, multi-tasking, time management. Job Duties Provides work force management...

Job DescriptionJob DescriptionDepartment: Contact CenterLocation: 3465 Waialae Avenue, HonoluluJob Summary: Performs Call Center responsibilities not limited to both teller services and member services for phone-in members in accordance with quality service objectives and credit union policies and procedures. Minimum Qualifications: One (1) year certificate...

**Job Duties**: Provides work force management support to the Contact Center and other assigned Teams. Balances real time inbound and outbound call and non-call customer contacts, developing forecasts, assessing the operational and financial benefits and impacts of scenarios while ensuring execution to meet/exceed service level standards and efficient...

Job DescriptionJob DescriptionIf you are looking for a career with a company that values honesty, integrity, and a passion for service and community involvement, join the Bank Midwest team We are seeking a full-time Contact Center Associate. Responsibilities / Duties:Provide exemplary service by addressing and resolving customer inquiries and issues.Assist...

Provides work force management support to the Contact Center and other assigned Teams. Balances real time inbound and outbound call and non-call customer contacts, developing forecasts, assessing the operational and financial benefits and impacts of scenarios while ensuring execution to meet/exceed service level standards and efficient utilization of...

Job Description What's in it for you as a Contact Center Representative: • Hybrid position • Training and ongoing coaching to learn highly desired skills for career development. • Opportunity to be part of a growing organization where you can make an impact on members, teammates, and the community in meaningful ways. • Greater Good: 16 hours paid...

Job Description What's in it for you as a Contact Center Representative: • Hybrid position • Training and ongoing coaching to learn highly desired skills for career development. • Opportunity to be part of a growing organization where you can make an impact on members, teammates, and the community in meaningful ways. • Greater Good: 16 hours paid...

Job Description What's in it for you as a Contact Center Representative: Hybrid position Training and ongoing coaching to learn highly desired skills for career development. Opportunity to be part of a growing organization where you can make an impact on members, teammates, and the community in meaningful ways. Greater Good: 16 hours paid volunteer time...

Job Description What's in it for you as a Contact Center Representative:Hybrid positionTraining and ongoing coaching to learn highly desired skills for career development. Opportunity to be part of a growing organization where you can make an impact on members, teammates, and the community in meaningful ways.  Greater Good: 16 hours paid volunteer time...

Job Description What's in it for you as a Contact Center Representative:Hybrid positionTraining and ongoing coaching to learn highly desired skills for career development. Opportunity to be part of a growing organization where you can make an impact on members, teammates, and the community in meaningful ways.  Greater Good: 16 hours paid volunteer time...

Job Description What's in it for you as a Contact Center Representative: Hybrid position Training and ongoing coaching to learn highly desired skills for career development.  Opportunity to be part of a growing organization where you can make an impact on members, teammates, and the community in meaningful ways.   Greater Good: 16 hours paid...

Job DescriptionJob DescriptionSince 1957, Shield Healthcare has provided high-quality healthcare services while focusing on customer satisfaction and employee achievement. We are dedicated to fulfilling the medical supply needs of consumers and the caregiving community while maintaining a 99% overall customer satisfaction rating. Over the years, Shield...

Sky Federal Credit Union Contact Center Representative Join the Team of Specialists in a fast-paced contact center for four branches. You will become an expert on transactions, services, products, and processes. This position is for the individual who thrives on knowledge and communicating it to our members. Must be able to multi-task, research for problem...

Responsibilities: Design comprehensive contact center solutions integrating telephony, chat, email, and social media channels.Experience in implementing CRM solutions (Salesforce, Sprinklr, etc.)Evaluate and integrate industry-leading systems such as Avaya, NICE, and Zendesk to enhance operations.Enable seamless omnichannel communication to ensure consistent...

Responsibilities: Design comprehensive contact center solutions integrating telephony, chat, email, and social media channels.Experience in implementing CRM solutions (Salesforce, Sprinklr, etc.)Evaluate and integrate industry-leading systems such as Avaya, NICE, and Zendesk to enhance operations.Enable seamless omnichannel communication to ensure consistent...

Job DescriptionJob DescriptionOverviewResponsible for the promotional plans and strategies aligned with company plans of action for Contact Center, through calls and visits to clients from different industries including physicians (including sub-specialists), associations and related personnel. Develop relationships with new and existing customers. Duties...