major problem manager

When you’re the best, we’re the best. We instill an environment where employees feel engaged, satisfied and able to contribute their unique skills and talents while living and working as their authentic selves. We provide extensive opportunities for personal and professional development, building both employee competence and organizational capability to...

When you're the best, we're the best. We instill an environment where employees feel engaged, satisfied and able to contribute their unique skills and talents while living and working as their authentic selves. We provide extensive opportunities for personal and professional development, building both employee competence and organizational capability to fuel...

When you're the best, we're the best. We instill an environment where employees feel engaged, satisfied and able to contribute their unique skills and talents while living and working as their authentic selves. We provide extensive opportunities for personal and professional development, building both employee competence and organizational capability to fuel...

Vizient in Irving, Texas, seeks a senior IT service management leader to own enterprise Major Incident Management and Problem Management. You will coordinate cross-functional teams, manage high-severity incidents, and drive root-cause analysis to permanent resolution, aligned with ITIL practices.You will establish governance, dashboards, and KPIs, report to...

Vizient, Inc. in the United States seeks an experienced leader to own enterprise Major Incident and Problem Management, driving incident response, RCA, and continuous improvement to improve service stability.You will coordinate cross-functional teams, manage escalations, and collaborate with Change, Service Desk, Infrastructure, Cybersecurity, and Vendor...

MetLife’s Global Technology team seeks a Senior Specialist in Major Incident & Problem Management based in Cary, NC. You will coordinate high-impact incidents, drive root cause analysis, and partner with infrastructure, applications, cybersecurity, and business teams to strengthen resilience and service stability.You will lead incident response,...

Location Designation: Hybrid - 3 days per quarterTechnology, Data, AI and Ventures:Within the Tech, Data, AI, Ventures (TDAV) organization, our work is guided by a shared vision: deploying the power of technology, data, AI and ventures to accelerate sustainable competitive advantage for New York Life's businesses. We build solutions that power how we serve...

When you're the best, we're the best. We instill an environment where employees feel engaged, satisfied and able to contribute their unique skills and talents while living and working as their authentic selves. We provide extensive opportunities for personal and professional development, building both employee competence and organizational capability to fuel...

FORTNA partners with the world’s leading brands to transform omnichannel and parcel distribution operations. Known world-wide for enabling companies to keep pace with digital disruption and growth objectives, we design and deliver solutions, powered by intelligent software, to optimize fast, accurate and cost-effective order fulfillment and last mile...

Job Description DoRESPONSIBILITIES• Drive the efficiency and effectiveness of the Incident Management process• Ensure all Incidents are correctly prioritized, categorized, routed, restored/resolved and closed as per the Process defined and agreed with the Customer• Regular communication updates to the Customer,...

FORTNA partners with the world’s leading brands to transform omnichannel and parcel distribution operations. Known worldwide for enabling companies to keep pace with digital disruption and growth objectives, we design and deliver solutions, powered by intelligent software, to optimize fast, accurate and cost-effective order fulfillment and last mile...

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret Clearance Level Must Be Able to Obtain: Top Secret Public Trust/Other Required: None Job Family: IT Infrastructure and Operations Job Qualifications: Skills: Information Technology (IT) Services, Information Technology Operations, Problem Management Certifications: None...

Sectra US is seeking an Incident and Problem Lead to own major incident handling, problem management, and escalation processes within the US Service Enablement team. You will drive cross-functional coordination and monitoring practices with Engineering, Cloud, and Customer Operations to improve service reliability.You will guide teams through root-cause...

Description Are you ready to make an impact at DTCC?  Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We are committed to helping our employees grow and succeed. We believe that you...

DescriptionAre you ready to make an impact at DTCC?   Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets.  We're committed to helping our employees grow and succeed. We believe that you...

Job Title: IT Problem Management Analyst Duration: Full Time / Permanent Position    Location: Lafayette, LA, Knoxville, TN, Columbia, SC, Birmingham, ALWork Mode:  5 Days Onsite  Position DescriptionSystemone is seeking an IT Problem Management Analyst to support enterprise problem management and operational excellence within a large scale financial...

The Impact You will have in this role: The Problem Management Director will play a critical role in strengthening the stability, resilience, governance, and reliability of DTCC’s technology environment. This role will lead to the Problem Management function across complex, business-critical technology services, driving the identification and resolution of...

Problem Support ManagerAMERICAN SYSTEMS is an employee-owned federal government contractor supporting national priority programs through our strategic solutions in the areas of Information Technology, Test & Evaluation, Program Mission Support, Engineering & Analysis, and Training. We are seeking an experienced Problem Support Manager to lead problem...

RESPONSIBILITIES:Kforce has a client that is seeking a Manager Incident & Problem Management in West Palm Beach, FL.Responsibilities:Critical Incident Response:* Lead the Major Incident Management (MIM) process for all Priority 1 (Critical) and Priority 2 (High) SAP disruptions* Host and facilitate emergency technical bridges, coordinating rapid response...

SmartSuite for the Incident and Problem Manager The Incident and Problem Manager owns restoration and prevention: coordinating major incidents to resolution, running post-incident reviews, and managing problems through root cause analysis, known errors and permanent fixes. They report incident trends and problem backlog to IT leadership. What you own The...