call quality

*THIS POSITION IS AN ON-SITE ROLE IN OAK BROOK TERRACE, ILLINOIS The Ed Napleton Automotive Group is looking for a Communication Quality Analyst based in Oakbrook Terrace. The Call Quality Auditor is responsible for monitoring and evaluating business phone calls to ensure high-quality customer interactions and effective communication. This role provides...

Compensation: USD 24.5 - USD 25.79 - hourly Company Description Put your healthcare administration and customer service experience to work improving the quality of patient scheduling and referral services for military healthcare beneficiaries. At International SOS Government Medical Services, you'll support healthcare programs that improve patient care and...

Company DescriptionPut your healthcare administration and customer service experience to work improving the quality of patient scheduling and referral services for military healthcare beneficiaries.At International SOS Government Medical Services, you'll support healthcare programs that improve patient care and operational readiness across the U.S. and...

Aston Carter is seeking a Customer Service Quality Specialist to review and evaluate healthcare calls, ensuring quality, compliance, and performance standards across U.S. healthcare operations in a fully remote environment. You will apply structured rubrics to assess call quality, provide specific feedback on tone and communication, monitor dashboards, and...

Aston Carter is seeking a Customer Service Quality Specialist to review and evaluate healthcare calls, ensuring quality, compliance, and performance standards across U.S. healthcare operations in a fully remote environment. You will apply structured rubrics to assess call quality, provide specific feedback on tone and communication, monitor dashboards, and...

Aston Carter is seeking a Customer Service Quality Specialist to review and evaluate healthcare calls, ensuring quality, compliance, and performance standards across U.S. healthcare operations in a fully remote environment. You will apply structured rubrics to assess call quality, provide specific feedback on tone and communication, monitor dashboards, and...

IDR is seeking a Call Quality Assurance Analyst to join one of our top clients for a remote opportunity. In this role, you will evaluate inbound/outbound calls and chat transcripts to ensure quality, compliance, and customer experience standards are consistently met. This is a great opportunity to contribute within a large, fast-paced organization in an...

International SOS Government Medical Services is seeking a Call Quality Auditor to evaluate patient scheduling and referral calls, ensuring accuracy and professional service across U.S. and international programs. You will review agent performance, provide feedback, and support coaching, training, and quality initiatives while maintaining HIPAA compliance...

Hospital Name: Parkway Veterinary HospitalJob Type: Veterinarian - General PracticeEmployment Type: PermanentDescription & RequirementsVeterinarian – Parkway Veterinary Hospital in Niceville, FLFlexible Workweek | No Weekends | No On-Call | Quality-Focused PracticeReady for a veterinary career that gives you more time for life outside the clinic—without...

Tin Can is hiring a Senior Product Manager to own two end‑to‑end priorities: ensuring reliable device connectivity and delivering crystal‑clear calls across varying routers and Wi‑Fi setups. You will work hands‑on with firmware engineers on the audio path and drive hardware‑firmware partnerships as needed. The role is technical and hands‑on,...

Reliant Capital Solutions is seeking a Compliance Call Monitoring Representative to join our remote team in Ohio. You will support audits, monitor calls for regulatory compliance, and ensure deliverables are completed on time. The role requires attention to detail, strong communication, and the ability to work independently. Training is provided; Full-time...

THIS POSITION IS AN ON-SITE ROLE IN OAK BROOK TERRACE, ILLINOIS The Ed Napleton Automotive Group is looking for a Communication Quality Analyst based in Oakbrook Terrace. The Call Quality Auditor is responsible for monitoring and evaluating business phone calls to ensure high-quality customer interactions and effective communication. This role provides...

Remote: 100% Remote (U.S.-based; no onsite attendance required).Employment Type: 6-month Contract (W-2) — possibility to extend.Compensation: Up to $32/hour (commensurate with experience).Benefits: Medical, LTD/STD, HSA/FSA, term life, supplemental health insurance options, and 401(k) available for W-2 employees (including family coverage if needed).This...

Company DescriptionPut your healthcare administration and customer service experience to work improving the quality of patient scheduling and referral services for military healthcare beneficiaries. At International SOS Government Medical Services, you'll support healthcare programs that improve patient care and operational readiness across the U.S. and...

Endava in the United States is seeking an Analyst, Call Quality Assurance to conduct QA audits of inbound and outbound calls and chat transcripts, ensuring standards and product integrity. You will collaborate with leadership to resolve quality and compliance issues, participate in training, and support special projects; prior call center experience and...

Experienced Call CenterQuality Assurance SupervisorJoin to apply for the Experienced Call CenterQuality Assurance Supervisor role at MCIExperienced Call CenterQuality Assurance Supervisor1 week ago Be among the first 25 applicantsJoin to apply for the Experienced Call CenterQuality Assurance Supervisor role at MCITampa, FLMCI is a leading Business Process...

Job DescriptionJob DescriptionCall Quality Specialist | $18.00 per hour|On-Site Temp Hire|M- F 8:00-5:00| Papillion, NE What Matters MostPay: $18 per hourFull TimeMonday – Friday 8:00-5:00 p.m.Temporary-to-hire opportunity with careergrowth and stabilityCasual DressLocation: Papillion, NE 68046Opportunity to support customer service quality and continuous...

Qualfon operates an on-site QA role at our facility in Irving, TX. This position focuses on evaluating English communications of agents, providing feedback, and performing root cause analyses to boost call quality. You will coordinate with Operations to schedule audits, develop corrective action plans, and deliver timely reports to management and client...

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LOCATION Tampa, FL POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide...