acd jobs in Phoenix

Role DescriptionThis is a contract on-site role for a CCaaS-Five9-GCP-Senior Engineer, based in Phoenix, AZ. In this role, the Senior Engineer will design, implement, and optimize software solutions with a focus on CCaaS (Contact Center as a Service), Five9, and Google Cloud Platform (GCP). The candidate will collaborate closely with internal teams and...

This is a contract on-site role for a CCaaS-Five9-GCP-Senior Engineer, based in Phoenix, AZ. In this role, the Senior Engineer will design, implement, and optimize software solutions with a focus on CCaaS (Contact Center as a Service), Five9, and Google Cloud Platform (GCP). The candidate will collaborate closely with internal teams and clients to architect...

CCaaS-Five9-GCP-Senior EngineerMust Have Technical/Functional SkillsCandidate must have deep knowledge of Google CCAI, AWS Connect or Five9 data ecosystem. Design and implement scalable CCaaS and IVA solutions leveraging Google Cloud and Google CX (Dialogflow CX), including conversational IVR design, NLU/NLP modeling, intent and flow orchestration, webhook...

Company DescriptionCompany DescriptionWe've been a Work-At-Home business since May 2003. We take calls for many non-profit organizations. The majority of our calls consist of taking donations for PBS and NPR stations; however, we also have additional project types as well. Donation calls are similar to taking orders over the phone with the exception of the...

Company DescriptionKRG has been consistently recognized and appreciated by renowned multibillion dollar clients for being their trusted staffing partners for more than a decade. . If interested, please check out the job description here below and share your updated resume. For further queries please call or share a good time to connect.Job...

Company DescriptionKedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations.  Our company provides a challenging, fast paced, and growth...

Role DescriptionThis is a contract on-site role for a CCaaS-Five9-GCP-Senior Engineer, based in Phoenix, AZ. In this role, the Senior Engineer will design, implement, and optimize software solutions with a focus on CCaaS (Contact Center as a Service), Five9, and Google Cloud Platform (GCP). The candidate will collaborate closely with internal teams and...

Credit9 is seeking a Loan Servicing Collections Specialist to join our team. As a Collections Specialist, you will assist in the daily communications and servicing of past-due accounts on an inbound and outbound basis. The Collections Agent will work directly with clients to resolve delinquency by creating payment plans and assisting with enrollment in...

Credit9 is seeking a Bilingual Loan Servicing Collections Specialist to join our team. As a Collections Specialist, you will assist in the daily communications and servicing of past-due accounts on an inbound and outbound basis. The Collections Agent will work directly with clients to resolve delinquency by creating payment plans and assisting with...

Are you a tech-savvy leader ready to drive innovation and keep our systems running seamlessly? KNXV in Phoenix, Arizona is seeking an experienced Information Technology Manager who will lead our local IT team and ensure our technology infrastructure supports our mission of serving the community. This is your opportunity to make a strategic impact while...

DescriptionPOSITION SUMMARY The Patient Support Center Manager is responsible for leading the patient call center environment and fostering an effective, efficient, and productive department. A leadership role, the manager is responsible for great customer service, as well as acting as the liaison between the patient, health center staff, and other...

Under the general direction and supervision of the IT Service Delivery Manager, this position is responsible to maintain and support the Valleywise Health AVAYA telecommunications network, ensuring that customer needs and production schedules are met with optimal up-time. This position will oversee the support of all existing telecommunications systems as...

Full-time Description Job Summary OverviewThe position is responsible for delivering services and expertise to business and consumer members by phone with a focus on growing business and empowering members toward self-service options. ACD queues include but are not limited to 100 Club, Card Inquiry, General Inquiries, Password Resets, Technical Support,...

Skill: GCP; CI/CD; Maven; Jenkins; Git (GitHub, GitLab, BitBucket, SVN); SQL; RDBMS; Java; API; AWS Must have Tech: " "Experience 4+ Years Skills: CCaaS/CTI/CRM, IVA, IVR, Java, Microservices, Springboot,Kafka, AI/ML(Sarima/Prophet), Release Management(Maven/Git)" Good to have Tech : Understanding of cloud security architecture, Encryption and OAuth,Good...

Job DescriptionPrimarily responsible for the customer service process associated with workers compensation claims which includes servicing customers who contact us via the ACD phone line and supporting the claims management process for all claims teams across the Enterprise. Acts as a back up to the claims intake process. Acts as a backup to the Service...

Job Description CCaaS-Five9-GCP-Senior Engineer (AWS Connect/ GoogleFive9/) Must Have Technical/Functional Skills Candidate must have Deep knowledge of Google CCAI, AWS Connect or Five9 data ecosystem Design and implement scalable CCaaS and IVA solutions leveraging Google Cloud and Google CX (Dialogflow CX), including conversational IVR design, NLU/NLP...

Role Description This is a contract on-site role for a CCaaS–Five9–GCP–Senior Engineer, based in Phoenix, AZ. In this role, the Senior Engineer will design, implement, and optimize software solutions with a focus on CCaaS (Contact Center as a Service), Five9, and Google Cloud Platform (GCP). The candidate will collaborate closely with internal teams...

Consumer Lending Loan ProcessorThis position is responsible for processing direct centralized loans with a focus on efficiency and accuracy.Essential Job FunctionsProvides knowledge and superior service regarding Consumer Lending processes to branches and support segments via the department ACD line.Works alongside Consumer Lending Sales teams by meeting...

Credit9 is seeking a Bilingual Loan Servicing Collections Specialist to join our team. As a Collections Specialist, you will assist in the daily communications and servicing of past-due accounts on an inbound and outbound basis. The Collections Agent will work directly with clients to resolve delinquency by creating payment plans and assisting with...

### **Location** Downtown Phoenix campus ### **Open Date** Sep 11, 2026 ### **Description** The School of Social Work (SSW) in the Watts College of Public Service and Community Solutions at Arizona State University invites applications for a full-time, 12-month, benefits-eligible, non-tenure-track Clinical Assistant Professor and Social Work Supervisor...