Senior Help Desk Specialist II: Concierge IT Support

Help Desk Specialist II (CRS) Company: Computer World Services Corp. (CWS) Location: Washington, DC Job Description The Help Desk Specialist II provides advanced customer service and technical support, serving as a primary escalation point for complex issues. This position supports end users across multiple channels—including phone, email, chat, remote...

Help Desk Specialist II Lead (CRS) – Computer World Services Corp. (CWS) Join to apply for the Help Desk Specialist II Lead (CRS) role at Computer World Services Corp. (CWS). Job Description The Help Desk Specialist II – Lead serves as a senior technical and operational point of contact within the Help Desk team, providing support while leading...

A tech support firm in Washington DC seeks a Help Desk Specialist II - Lead to oversee daily operations and provide advanced troubleshooting for technical issues. The role includes mentoring staff, ensuring high customer satisfaction, and maintaining quality assurance of support tickets. Candidates should have 4-5 years in technical support and a high school...

A tech support firm in Washington DC seeks a Help Desk Specialist II - Lead to oversee daily operations and provide advanced troubleshooting for technical issues. The role includes mentoring staff, ensuring high customer satisfaction, and maintaining quality assurance of support tickets. Candidates should have 4-5 years in technical support and a high school...

Job Description The Help Desk Specialist II – Lead serves as a senior technical and operational point of contact within the Help Desk team, providing support while leading day-to-day service operations. This role coordinates workflow, mentors staff, oversees ticket quality, and ensures that incidents, service requests, and escalations are handled...

Job Overview The Help Desk Specialist II provides advanced customer service and technical support, serving as a primary escalation point for complex issues. This position supports end users across multiple channels—including phone, email, chat, remote tools, and in person—and is responsible for resolving incidents beyond the capabilities of entry‑level...

Job Description The Help Desk Specialist II - Lead serves as a senior technical and operational point of contact within the Help Desk team, providing support while leading day-to-day service operations. This role coordinates workflow, mentors staff, oversees ticket quality, and ensures that incidents, service requests, and escalations are handled efficiently...

We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. We know tech, but we love people. NuAxis is home to thinkers and feelers, engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us;...

Overview:GovCIO is currently hiring a Junior IT Support Help Desk Specialist to join our team, supporting a critical program with the U.S. Coast Guard. This position is located in Washington, DC and will be an onsite position.Responsibilities:The Junior IT Support Help Desk Specialist will primarily focus on initial incident response, documentation, and...

Koniag Management Solutions , a Koniag Government Services company, is seeking a Help Desk Specialist with a Top-Secret clearance with the ability to obtain a SCI to support KMS and our government customer in Washington, DC. This position is for a Future New Business Opportunity. We offer competitive compensation and an extraordinary benefits package...